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Microsoft Ads & Google Analytics access problems when using Firefox VPN on Windows 11 PC

Hello, I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously wi… (read more)

Hello,

I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously with my FireFox VPN turned on I had no issues. Now I cannot access these sites unless I turn off the VPN. I think there was a FireFox update not long ago. Should I be experiencing this issue or is there a resolution to this problem?

Thanks Andrew

Open 9 30

USe of VPN Beta

I am really excited by the possibility of a built in VPN on Firefox. However I logged in to UK BBC Channel 5 and tried to view a programme, I was able to browse content … (read more)

I am really excited by the possibility of a built in VPN on Firefox.

However I logged in to UK BBC Channel 5 and tried to view a programme,

I was able to browse content but as soon as I pressed Play for the first series of the drama the provider picked up that I was using a VPN and shut me down.

Is this a teething problem ans will it likely be fixed?

Open 7 60

I would like access to the free VPN, but I don't see the option to add it in settings or recall getting a pop-up

Hello, My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't… (read more)

Hello,

My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't see the VPN option available. Also, I don't recall seeing a pop-up request from Firefox about getting access to this VPN.

Is it possible for me to get access with my account?

Open 7 60

Hello. When I opened my browser, you forcefully opened a tab about VPN and how to install this. However I cannot find the mentioned "get started" button.

Hello. When I opened my browser, you forcefully opened a tab about VPN and how to install this. However I cannot find the mentioned "get started" button. This is the pag… (read more)

Hello. When I opened my browser, you forcefully opened a tab about VPN and how to install this. However I cannot find the mentioned "get started" button.

This is the page that automatically opened: https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com

Open 5 30

VPN does not work

Since i live in Russia we a have tough situation with VPN's. It must be configured on a very proper and high level. It was working for a wile ago. But it stopped for some… (read more)

Since i live in Russia we a have tough situation with VPN's. It must be configured on a very proper and high level. It was working for a wile ago. But it stopped for some reason. I would like to send you a log if it could help but i don't know how.

Open 5 10

free vpn

hello, i heard that firefox released a free vpn plan, i tried to access it via the toolbar but it asked me to install the app (pic 1), after i installed the app it asked … (read more)

hello, i heard that firefox released a free vpn plan, i tried to access it via the toolbar but it asked me to install the app (pic 1), after i installed the app it asked me to select a plan but there isn't a free option (pic 2). the firefox vpn won't allow me to proceed unless i select a plan (pic 3). so how to i get access to the free plan?

Open 5 80

VPN cannot be turned on after it was renamed as ip Protection

I am from China and have been using the beta VPN from Firefox since it was released months ago. Today(7.3) I found the button becomes like the image——this means it is res… (read more)

I am from China and have been using the beta VPN from Firefox since it was released months ago. Today(7.3) I found the button becomes like the image——this means it is reset?

I pushed the "start using" button to find a redirection to log in, like the second image.

I continued——and it said I can directly turn on the VPN in the previous place——I continued——and there was still like the first image, I pushed the button again to fall into the cycle endlessly

Open 4 60

installation vpn intégré

Bonjour, J'essaie d'installer le vpn intégré et quand je clique sur démarrer ça ne démarre pas !!! La flèche reste une flèche et rien ne se passe... Je n'ai rien dans la … (read more)

Bonjour, J'essaie d'installer le vpn intégré et quand je clique sur démarrer ça ne démarre pas !!! La flèche reste une flèche et rien ne se passe... Je n'ai rien dans la barre de menu ni dans la personnalisation.

Open 4 130

Mozilla VPN does NOT show Location [choice] in Firerfox from France

Hello, I'm using Firefox 149.0.0 (current is 149.0.2) in France and started testing Mozilla VPN. According to the docs, Location should appear at the bottom of the VPN UI… (read more)

Hello, I'm using Firefox 149.0.0 (current is 149.0.2) in France and started testing Mozilla VPN. According to the docs, Location should appear at the bottom of the VPN UI and you should be able to change this Location, what I'm interested in.

I have 'Paramètres' (Settings) instead of the Location/Country.

Is this specific to France ?

Thanks in advance & have a nice day, Marc.

Open 4 120

Issues turning on the free Mozilla browser VPN

When trying to turn on the free VPN in my browser, I get stuck in a never-ending loop: I click on the VPN icon, then on the "Get started" button, which opens a new tab wh… (read more)

When trying to turn on the free VPN in my browser, I get stuck in a never-ending loop: I click on the VPN icon, then on the "Get started" button, which opens a new tab where I am asked to log in, I log in successfully, try to turn on the VPN in the open panel, but it again only shows the "Get started" button.

I have also created a different account on Mozilla and with that one the VPN worked without any problem...

Open 4 81

No VPN button appears in my browers or tolldbar to use firefox's new VPN (I am in a country this has rolled out to

I tried the firefox VPN. I Followed the instructions at: https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection But no 'VPN' b… (read more)

I tried the firefox VPN. I Followed the instructions at:

https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection

But no 'VPN' button appears when I sign in (I am in a valid country and was told about the VPN by my browsers update). I have tried restarting and checking the toolbar, but the VPN button that is supposed to be there is not.

Open 4 120

Using Firefox VPN browser and Norton system VPN simultaneously

Can you safely run Norton VPN (WireGuard) and Firefox VPN at the same time on the same Windows device. Is there any increased risk of routing collisions, adapter conflict… (read more)

Can you safely run Norton VPN (WireGuard) and Firefox VPN at the same time on the same Windows device. Is there any increased risk of routing collisions, adapter conflicts, DNS leaks, dropped connections, or other issues for using both.

Open 3 70

VPN doesn't recognize my signing on

The VPN button is visible on my taskbar. When I click it, I am offered the option to sign in. This takes me to a new tab, where I click "Continue" to finish signing in. T… (read more)

The VPN button is visible on my taskbar. When I click it, I am offered the option to sign in. This takes me to a new tab, where I click "Continue" to finish signing in. The page tells me I am signed in successfully and able to start using the VPN, while the VPN drop-down still urges me to sign in, which starts the new tab and same process over again.

Open 3 20