Showing questions tagged:

Firefox for Android suddenly using tons of data

All of a sudden, Firefox for Android has been using about 1GB of data daily. My Data Usage monitor says it is almost all Foreground data. I barely use Firefox for watchi… (read more)

All of a sudden, Firefox for Android has been using about 1GB of data daily. My Data Usage monitor says it is almost all Foreground data.

I barely use Firefox for watching videos or streaming anything, especially when not on WiFi.

I run two extensions — Privacy Badger and uBlock Origin, both of which I would assume should be saving me data by blocking ads and trackers.

Data collection settings are set to Off. Autoplay is blocked for audio and video. Stories (sponsored or not) and sponsored Shortcuts are disabled. Tabs open for 2+ weeks are automatically moved to Inactive.

Open 2 9

Sign in issue with CanadianTire.Ca only on Firefox (works on Brave, Chrome and Edge)

For quite some time now, I am unable to sign in to my account at CanadianTire.Ca I get an error. The signon process goes to CustomerAuth.Triangle.Ca for the email and pas… (read more)

For quite some time now, I am unable to sign in to my account at CanadianTire.Ca I get an error. The signon process goes to CustomerAuth.Triangle.Ca for the email and password input. When I click "Sign In" the return message is a yellow triangle followed by the word "undefined" (see attached).

All other browsers I have (Brave, Chrome and Edge) can sign in without issue.

I noticed that other users have the exact same issue. I have tried all solutions I could find. The browser is up to date as of today (150.0.2 64 bit). I tried troubleshoot mode, clearing the cache, deleting cookies, history .... On the web site I turned off ETP for CanadianTire.Ca and CustomerAuth.Triangle.Com.

I have used Firefox since it was v0.93.

H E L P ! ! !

Open 6 1 9

after update all bookmarks lost

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then c… (read more)

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then clicked on Restore which open a File dialog box. What file? Nothing is restore. I want the bookmarks restored.

Open 1

Chatbots in Sidebar

Please give nore details on how chatbots in the sidebar work. Work with free versions? Same limits as chatbot plans. For example. Explain in human-understandable tech lan… (read more)

Please give nore details on how chatbots in the sidebar work. Work with free versions? Same limits as chatbot plans. For example. Explain in human-understandable tech language how this works.

Open 1 1

Why has  << teaseyourmatch.com >> opened its homepage yesterday & for several months while; today it won't load the homepage whatsover?

Why has  << teaseyourmatch.com >> opened its webpage yesterday & for several months while; today it won't load the homepage whatsover? This is an adult … (read more)

Why has  << teaseyourmatch.com >> opened its webpage yesterday & for several months while; today it won't load the homepage whatsover? This is an adult dating website from Eurozone w over 125000 users

Open 2 1 9

Verwendeten Arbeitsspeicher einschränken oder bereinigen ohne Neustart von Firefox

Hallo, ich habe regelmäßig das Problem, dass Firefox quasi meinen gesamten Rechner ausser gefecht setzt indem nahezu die gesamte CPU Leistung und der Arbeitsspeicher in B… (read more)

Hallo,

ich habe regelmäßig das Problem, dass Firefox quasi meinen gesamten Rechner ausser gefecht setzt indem nahezu die gesamte CPU Leistung und der Arbeitsspeicher in Beschlag genommen werden. Ich surfe in der Regel mit sehr vielen Tabs. Ab ca. 100-150 Tabs benötigt Firefox bei mir zwischenzeitlich 10 GB Arbeitsspeicher und mehr und benutzt die CPU zu 80-90% sodass der Rechner teilweise kurzzeitig nicht mehr reagiert und einfriert. Besonders, wenn ich 100 Tabs und mehr auf einmal als Lesezeichen speichere (Tabs auch nur schließen, da der CPU Lüfter schon dauerhaft auf 100% läuft), friert der Rechner danach erstmal für 3-4 Minuten ein. Ich verstehe nicht, was Firefox die ganze Zeit im Hintergrund anstellt, während z.B. 250 Tabs geöffnet sind. Tabs vorzuladen macht bei der Anzahl keinen Sinn und die Wahrscheinlichkeit, dass man richtig voraussehen könnte, welchen Tab ich als nächste wieder aufrufe und dieser dann schon vorgeladen ist, ist eher gering. Gibt es Möglichkeiten z.B.: - den zur Zeit verwendeten Arbeitsspeicher sofort zu leeren, ohne einen Tab zu verlieren oder dass Firefox geschlossen wird? - dass es dann längert dauert, wenn ich einen Tab anklicke, da dieser ja nicht mehr im Cache ist, und erst wieder in den Arbeitsspeicher geladen werden muss, ist selbstverständlich und vollkommen in Ordnung. - Kann man irgendwo einstellen, wie viele Tabs z.B. im Hintergrund aktiv sein dürfen? - Kann man den zu verwendeten Arbeitsspeicher begrenzen? - und was passiert, wenn die Grenze erreicht wird? - Kann man irgendwo an den Zeiten oder ähnlichem schrauben, wonach Tabs automatisch entladen werden? Chrome friert Tabs scheinbar automatisch ein, zu mindest ist die performance dort besser.

Es bringt ja nichts, wenn alles versuche wird im RAM vorzuhalten, damit es sofort da ist, wenn der ganze Rechner damit in die Knie gezwungen wird und am Ende das gesamte System nicht mehr zu bedienen ist. Vor einigen Jahren ist Firefox bei zu vielen Tabs oft abgestürzt, dann hat sich schon gebessert.

Es fehlt mir an Einstellungen zur Anpassung, was Firefox im Hintergrund vorhalt und was Tabs machen dürfen, wenn sie nicht aktiv bedient bzw. benutzt werden. Manuelles "entladen" kommt für mich nicht in Frage, da es zu aufwändig ist, bei extremen "Multitabbing".

Ich bin seit meiner Kindeheit begeisterter Mozilla Fan (seit Gründung von Mozilla) und verteidige und empfehle Firefox wo ich nur kann. Aber dieses Performanceproblem besteht schon sehr lange, ist zwar über die letzten Jahre besser geworden, dennoch zwingt es mich schon fast, nach einer Alternative zu suchen.

Generell fehlen viele Funktionen für Extrem-Multi-Tab-Benutzer wie z.B., dass man Tabs in der Leiste markieren oder sortieren kann. Ein großer Segen wäre eine Funktion, dass Tabs, die man bereits als Lesezeichen gespeichert hat oder doppelt geöffnete Tab, direkt zu erkennen sind, ohne dass man den Tab aufruft. Aber andere Thema. Ich benutze auch keine vertikale Tableiste, nur die horizontale klassische Leiste oben am Bildschirmrand.

Ich wäre sehr Dankbar über Tips zur Lösung des Problem mit dem Arbeitsspeicher.

Grüße

Open 1 9

x.com videos no longer playing - Sandbox Utility Generic decoder rejects requested type video/hevc /avc /av1

Hi, two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidenc… (read more)

Hi,

two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidence to file a proper bug report.

Affected version: FF 140 ESR. I had some 140.7 installed when the error first happened, but have upgraded to firefox-esr_140.10.1esr-1_amd64 since. Didn't fix the problem. *Not* a snap package, regular .deb!

Affected OS: Ubuntu 26.04 LTS, not a fresh install but upgraded from 24.04 instead (which itself was upgraded from 22.04).

Symptoms: Videos on X (and Facebook) no longer play, the preview image is there for a split second, then an error appears. Video on for example Youtube is fine, though. Local players like VLC also do work as expected. Video on X worked under 26.04 before this happened.

The issue likely started when removing surplus packages and metapackages from the upgrade. According to synaptics, this is the complete list of packages removed: augeas-lenses bomber bovo clevis clevis-luks db-util db5.3-util dolphin-dev gir1.2-freedesktop-dev gir1.2-glib-2.0-dev girepository-tools gostsum granatier guestfish guestfs-tools guestmount icu-devtools jose kapman katomic kblackbox kblocks kbounce kbreakout kdegames kdegames-mahjongg-data-kf6 kdiamond kfourinline kgeography kgeography-data kgoldrunner kigo killbots kiriki kjumpingcube klickety klines kmahjongg knavalbattle knetwalk knights kolf kollision konquest kreversi kshisen ksirk ksnakeduel kspaceduel ksquares ktuberling ktuberling-data kubrick kubuntu-web-shortcuts ldmtool libaom-dev libarchive-tools libaugeas0 libblkid-dev libconfig11 libdbus-1-dev libdlt3 libffi-dev libfmt-dev libfontconfig1-dev libfribidi-dev libgd-perl libgio-2.0-dev libgio-2.0-dev-bin libglib2.0-dev libglib2.0-dev-bin libgraphite2-dev libguestfs-perl libguestfs-tools libguestfs0t64 libharfbuzz-cairo0 libharfbuzz-dev libhivex0 libicu-dev libjose0 libjson-glib-dev libjxr-tools libjxr0t64 libkdegames6private6 libkmahjongg6 libldm-1.0-0t64 libmosquitto1 libmount-dev libosinfo-1.0-0 libosinfo-l10n libpcre2-dev libpixman-1-dev libpolkit-gobject-1-dev libpsl-dev libpwquality-tools libpython3-dev libpython3.14-dev libselinux-dev libsepol-dev libspdlog-dev libsqlite3-dev libssh-dev libstd-rust-dev libstring-shellquote-perl libsys-virt-perl libsysprof-capture-4-dev libsystemd-dev libtirpc-dev libusb-0.1-4 libusb-1.0-0-dev libusb-1.0-doc libusb-dev libvirt-common libvirt0 libwebsockets19t64 libwhoopsie-preferences0 libwhoopsie0 libwin-hivex-perl libx265-dev libxdo-dev libxdo3 libxft-dev libxkbcommon-dev libxrender-dev libyara10 lskat lskat-data mosquitto mosquitto-clients native-architecture osinfo-db palapeli palapeli-data picmi qml6-module-org-kde-games-core skladnik supermin whoopsie whoopsie-preferences I don't think they are related (libx265 and libaom are only the -dev packages), but this is the only system-wide change on that day that I can remember. I of course tried re-installing these, but this also doesn't fix the problem.

On my journey of fixing this myself, I also asked the all-hallucinating knowledge randomizer frontend of OpenAI, which made me check a couple generic spots on my system and in FF itself.

ffmpeg -codecs | grep -E "h264|hevc|vp9|av1" ffmpeg version 8.0.1-3ubuntu2 Copyright (c) 2000-2025 the FFmpeg developers

 built with gcc 15 (Ubuntu 15.2.0-13ubuntu3)
 configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared
 WARNING: library configuration mismatch
 avcodec     configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared --enable-version3 --disable-doc --disable-programs --disable-static --enable-libaribb24 --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libtesseract --enable-libvo_amrwbenc --enable-libsmbclient
 libavutil      60.  8.100 / 60.  8.100
 libavcodec     62. 11.100 / 62. 11.100
 libavformat    62.  3.100 / 62.  3.100
 libavdevice    62.  1.100 / 62.  1.100
 libavfilter    11.  4.100 / 11.  4.100
 libswscale      9.  1.100 /  9.  1.100
 libswresample   6.  1.100 /  6.  1.100
DEV.L. av1                  Alliance for Open Media AV1 (decoders: libdav1d libaom-av1 av1 av1_cuvid av1_qsv) (encoders: libaom-av1 librav1e libsvtav1 av1_nvenc av1_qsv av1_vaapi av1_vulkan)
DEV.LS h264                 H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10 (decoders: h264 h264_v4l2m2m h264_qsv h264_cuvid) (encoders: libx264 libx264rgb h264_nvenc h264_qsv h264_v4l2m2m h264_vaapi h264_vulkan)
DEV.L. hevc                 H.265 / HEVC (High Efficiency Video Coding) (decoders: hevc hevc_qsv hevc_v4l2m2m hevc_cuvid) (encoders: libx265 hevc_nvenc hevc_qsv hevc_v4l2m2m hevc_vaapi hevc_vulkan)
DEV.L. vp9                  Google VP9 (decoders: vp9 vp9_v4l2m2m libvpx-vp9 vp9_cuvid vp9_qsv) (encoders: libvpx-vp9 vp9_vaapi vp9_qsv)
DEAIL. wmav1                Windows Media Audio 1

-> ffmpeg is installed, version 8, av1 and hevc support seems present. The sparse advice from google results (similar thing in a Gentoo forum I think) on installating ffmpeg4.4 is no longer viable. --- apt list --installed | grep libavcodec

libavcodec-dev/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed] libavcodec-extra62/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed,automatic] libavcodec-extra/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed]

(libavcodec62 non-extra was installed before, didn't change anything) --- apt list --installed | grep libaom*

libao-common/resolute,resolute,now 1.2.2+20180113-1.2ubuntu2 all [installed,automatic] libao4/resolute,now 1.2.2+20180113-1.2ubuntu2 amd64 [installed,automatic] libaom3/resolute,now 3.13.1-2 amd64 [installed,automatic] --- FF about:support in the codec section says this: Codec Support Information Codec Name Software Decoding Hardware Decoding H264 Unsupported Supported VP9 Supported Supported VP8 Supported Supported AV1 Supported Unsupported HEVC Unsupported Supported AAC Unsupported Unsupported MP3 Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported FLAC Supported Unsupported Wave Supported Unsupported --- vainfo Trying display: wayland libva info: VA-API version 1.23.0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_22 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.23 (libva 2.22.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 26.1.2 () vainfo: Supported profile and entrypoints

     VAProfileMPEG2Simple            : VAEntrypointVLD
     VAProfileMPEG2Main              : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointEncSliceLP
     VAProfileH264High               : VAEntrypointVLD
     VAProfileH264High               : VAEntrypointEncSliceLP
     VAProfileJPEGBaseline           : VAEntrypointVLD
     VAProfileJPEGBaseline           : VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline: VAEntrypointVLD
     VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
     VAProfileVP8Version0_3          : VAEntrypointVLD
     VAProfileHEVCMain               : VAEntrypointVLD
     VAProfileHEVCMain10             : VAEntrypointVLD
     VAProfileVP9Profile0            : VAEntrypointVLD
     VAProfileVP9Profile2            : VAEntrypointVLD

--- running with MOZ_DISABLE_HW_DECODE=1 firefox -> no change --- A fresh profile shows the same issues, so this should not be config-related in terms of Firefox --- Safe mode on my standard profile also doesn't change anything --- running with MOZ_LOG="PlatformDecoderModule:5" firefox -> also no change, but now on every try to play a video, these three lines are spammed: [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/avc [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/av1 [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/hevc

On other websites, the occasional [Child 2330726: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type audio/mp4a-latm or [Child 2331802: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/vp8

is added.

Some time close to starting FF, this block is presented: [Utility 2331783: Main Thread]: D/PlatformDecoderModule PDMInitializer, Init PDMs in Utility process [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFMPEG: version: 0x200, macro: 62, micro: 101, isFFMpeg: yes [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFVPX: Link result: Success [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Parent 2331581: Main Thread]: D/PlatformDecoderModule Broadcast support from 'Utility Generic', support=H264 NONE VP9 SW VP8 SW AV1 SW HEVC NONE AAC NONE MP3 SW Opus SW Vorbis SW FLAC SW Wave SW

Back in FF 140.7, I also got these lines, but they're no longer present in 140.10 or flags have changed, I don't know: [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 state=DECODING_METADATA Decode metadata failed, shutting down decoder: file ./dom/media/MediaDecoderStateMachine.cpp:371 [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 Decode error: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006): file ./dom/media/MediaDecoderStateMachineBase.cpp:168

--- The troubleshooting info below this text box says this somewhere:

"name": "AV1_HW_DECODE",
         "description": "AV1 hardware decoding",
         "status": "blocklisted",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "env",
             "status": "blocklisted",
             "failureId": "FEATURE_FAILURE_VIDEO_DECODING_MISSING",
             "message": "#BLOCKLIST_FEATURE_FAILURE_VIDEO_DECODING_MISSING"
           }

Open to suggestions on where to dig deeper next...thank you!

Open 9 1 18

E-Pay problems opening folder with E-Bay searches bnecause of access denied

I am sometimes able to open E-Bay, and open individual members of a folder containing over 100 members searches. When opening all the members of this folder, either most… (read more)

I am sometimes able to open E-Bay, and open individual members of a folder containing over 100 members searches. When opening all the members of this folder, either most of the members will open the E-Bay page with the rest giving the msg below, or all the members of the folder will open, but when pressing the link this msg occurs: Access Denied You don't have permission to access "http://www.ebay.com/sch/i.html?" on this server.

Reference #18.e8d62117.1777979700.2588bc9f

https://errors.edgesuite.net/18.e8d62117.1777979700.2588bc9f

Open 9

Firefox window does not appear

I use Firefox as my default browser. When I click on a link in my apple mail it doesn't appear but when I right click to check the Firefox icon, it shows that a window s… (read more)

I use Firefox as my default browser. When I click on a link in my apple mail it doesn't appear but when I right click to check the Firefox icon, it shows that a window should be open (call it mystery window). In the photo it's the "Settings". I cannot seem to access it. (It used to be that if I clicked it, it would open.) If I right click the icon I can open a new Firefox window but the one I originally tried to open still does not appear. That's how I opened this page. If I've opened a new window and I right click and select "Show all Windows" I can see the original window but I still cannot access it. I've tried quitting Firefox and shutting down my computer but when I restart my computer the Firefox icon still shows that the mystery window should be open. Still cannot access it.

This is a fairly new problem that started sometime in the last few months. i have an Apple computer.

Open 18

I lost my bookmarks when I tried to update Firefox due to fault on my PC. I had to have a new drive installed, is there anyway of retrieving my old bookmarks?

Is there any way I can retrieve my bookmarks from old installation of Firefox? I lost my bookmarks due to fault on my PC. I have a new drive and have reinstalled Firefox … (read more)

Is there any way I can retrieve my bookmarks from old installation of Firefox? I lost my bookmarks due to fault on my PC. I have a new drive and have reinstalled Firefox on this one. Any advice greatly appreciated. Thanks

Open 9

Accessing websites

When I try to access the Newsmax website, I get a black screen with the message which says, "Secure Connection Failed The connection to www.newsmax.com was interrupted … (read more)

When I try to access the Newsmax website, I get a black screen with the message which says,

"Secure Connection Failed The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem." 

I have no problem accessing other sites, so what can I do to get the resolved?

Open 2 387

Firefox browser does not open when I click on the short cup.

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Wh… (read more)

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Why is this happening? I have Windows 10 on my computer but that should not have anything to do with the Firefox browser or search engine not opening. When it opened the small screen that only showed Firefox settings I clicked it to open in full screen and now there is no option to make the screen smaller or exit the Mozilla support page. And, now with this full screen I can't even do a screen shot to show you what I am talking about. Does anybody know what is going on with this?

Open 18

Copy and save multiple highlights in an srticle / document.

I am a long time Chrome user but decided to give Firefox a try for various reasons. 1 like Firefox's ability to highlight and add text comments to articles and documents.… (read more)

I am a long time Chrome user but decided to give Firefox a try for various reasons. 1 like Firefox's ability to highlight and add text comments to articles and documents. One feature lacking, or maybe it exists but I have not discovered it, would be the ability to copy and save all highlights / commnents in an article / document to subsequently use them as a summary, abstract, or digest of main points To preclude having to re read the entire document again And that's wanting to do so. There is a Chrome extension called Highlighter that Does just that , supports the copy all highlights.

Open 27

Blocks securtiy question fields with asterisks on account websites

Why is Firefox blocking my access to certain form fields such as User ID, Email Address entry and Security question prompts to web accounts I have, such as a Rumpke payme… (read more)

Why is Firefox blocking my access to certain form fields such as User ID, Email Address entry and Security question prompts to web accounts I have, such as a Rumpke payment portal? It blockeed my access so I cannot so you now for invalid tries because I could not key into them and locked me out of my account- sorry.

Open 6 9

Update has paralized all pages with artwork on them!

Since latest update when trying to view pages with artwork on them I get a message that the page is slowing down Firefox and asks me if I want to stop the page to speed u… (read more)

Since latest update when trying to view pages with artwork on them I get a message that the page is slowing down Firefox and asks me if I want to stop the page to speed up the browser. I do not want to stop the page so I click the X, but Firefox refuses to load the pages at all anyway! I can no longer view many sites due to this issue. Please get rid of this awful code! Thanks.

Open 27

What's an application/octet-stream file?

Hello, I've had this problem with viewing expanded jpg's that up until now, I've been trying to get along with. On the website, milesplit.com, there's an option at the bo… (read more)

Hello,

I've had this problem with viewing expanded jpg's that up until now, I've been trying to get along with. On the website, milesplit.com, there's an option at the bottom of every picture, it gives the option saying to click here to view a larger version. After I click it, I get a small box saying "You have chosen to open..." and then a big string of letters and numbers for the file name. It continues "which is: application/octet-stream file (156 KB) from: d193frjqb908ar.cloudfront.net" And then asks what Firefox should do with it, either open or save it. From there, I always select Open with and click on Browse. The next screen is long and narrow and at the top it says to Choose Helper App. Then, it gives the application/octet-stream name, which happens to be the same no matter what picture you're looking at, and then it says Send this item to and gives (in my case) 6 apps to readily click on, with Firefox being at the top. As I always want Firefox to open it, I just click OK and then click OK again in the smaller box. And finally, the larger version of the picture is displayed in another tab. Now, I've been using this site on and off for at least 15 years and before a few years ago, I had no problems. So, is this a fixable problem, or do I have to keep on doing what I have been doing?

Open 9