some printer fonts are scrambled

A few pages have scrambled printer fonts, not all. Tried troubleshooting with Reset Firefox printer setting and Reset all Firefox printer settings not even thinking abo… (read more)

A few pages have scrambled printer fonts, not all. Tried troubleshooting with Reset Firefox printer setting and Reset all Firefox printer settings not even thinking about a refresh!

How to I clear the parameters that determine how the printer fonts are controlled. Seems like something is corrupted. Does not scramble most pages. Simplify Pages prints the same page correctly. Same pages print fine in Edge. document attached on how firefox prints the page and how edge prints the same page. Can't be the printer driver.

Eddie Colbert Jr eddielc@erols.com

Asked by eddielc 16 hours ago

web "direction" box pops up unbidden

I'm not sure what the box is actually called, but it's the one that has the directional arrows to go back, forward, refresh also to save page as, etc. Anyway, it pops up… (read more)

I'm not sure what the box is actually called, but it's the one that has the directional arrows to go back, forward, refresh also to save page as, etc. Anyway, it pops up unbidden. I'd like to know how to fix it. I appreciate your help!

Nancy Freeman kybanker@twc.com

Asked by kybanker 17 hours ago

Youtube issues on Firefox

Hi, About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my prof… (read more)

Hi,

About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my profile with all my video recommendations and subscriptions. But, if I click the red Youtube home button on the top left of the page to refresh the site or click a different video, Youtube signs me out and shows me the homepage as if I was signed out or did not have an account. When I do sign back in again, my video recommendations are all messed up (they are mostly the general video recommendations from the unsigned in home page and nothing related to the channels or videos that I watch). When I go to my subscriptions, I have to sign in again. It's becoming really frustrating. I did a full uninstall of Firefox, and it briefly worked, but then Youtube went back to the way it's been behaving. I've cleared my history and cache. I've disabled all extensions. I've logged in and out. Nothing seems to work. Youtube does seem to work normally on Chrome and Edge, and I have not had any issues with any other websites on Firefox. Is anyone else experiencing this problem or have any advice?

I really enjoy using Firefox, and since everything else seems to work, I'd prefer to keep using it. I really don't want to have to resort to using Chrome or Edge to watch Youtube videos.

I'm running Firefox version 83.0 (64bit) on Windows 10

Asked by mrmet118 19 hours ago

Firefox does not use my Printer Settings to print. Why?

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was look… (read more)

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was looking at using the printer settings I had for the printer I chose. Now it ignores an important printer setting I have set "Double-sided Printing" for my HP Officejet Pro 6978 printer and prints on only one side of the paper. Why did this change, and how do I get Firefox to obey the settings I have set for this printer? I am using Firefox 83.0 (64-bit) with WIndows 10, and my Windows 10 is up to date with all updates. Thanks, Jerry

Asked by JerryRaack 20 hours ago

How to use 'This time search with' with one click instead of two?

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and… (read more)

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and I have to click one more time to do the search. But the Firefox installed in my office needs one click only (i.e. no blue box pop-up). Is there a way to prevent the blue box from appearing?

(Both versions of Firefox are up to date, 83.0 64bit)

Asked by Reguna 1 day ago

Last reply by Reguna 20 hours ago

"Performing a TLS handshake" -> Sites don't load

Running v 60 ESR, downgraded from v 68, with zero problems for 3 weeks. I've had this problem all of a sudden since last week. Steps I've taken so far: Changed "securi… (read more)

Running v 60 ESR, downgraded from v 68, with zero problems for 3 weeks.

I've had this problem all of a sudden since last week. Steps I've taken so far:

  • Changed "security.tls.version.min" to 3 from 1 (didn't work)
  • Deleted cert8.db (didn't work)
  • Changed to Google DNS (not sure)
  • Changed to "auto-detect proxy" from "system proxy" (not sure, maybe)
  • Disabled IPV6 (not sure, maybe)
  • Turned off/on wifi hotspot, rebooted laptop (not sure, maybe)

The last 3 steps I took at the same time and they worked. On reboot the problem went away, albeit for 2 days!

It just came back, now it's performing a TLS handshake on about half the sites, with loading after 30-60 seconds or not at all. From searching, I see that solutions are all over the place on this and it's specific to FF. A post clearly identifies a Symantec certificates issue.

This is probably the toughest issue I've come across on FF.

Asked by elzach 20 hours ago

Text Coming Up as Boxed ?s or Gobbly Goop

Current preference settings are increased font size to 14pt and zoom 110%. Since I set those preferences some websites, mainly ones with form fields, come up as a boxed q… (read more)

Current preference settings are increased font size to 14pt and zoom 110%. Since I set those preferences some websites, mainly ones with form fields, come up as a boxed question mark. Also when I do an internet search is comes out crazy alien like text / weird code. See attached screen shot of a basic search for 'books'. I prefer using Firefox over Safari and would love to remedy this.

Using current version 83 on Mac OS 10.15.7.

Thank you

Asked by bba3littlebirds 21 hours ago

HTML5 not working

I've just installed the latest Ubuntu OS on my computer and when starting Firefox i get this problem while trying to play the latest YouTube videos where they say "Your … (read more)

I've just installed the latest Ubuntu OS on my computer and when starting Firefox i get this problem while trying to play the latest YouTube videos where they say "Your browser does not currently recognize any of the video formats available. Click here to visit our frequently asked questions about HTML5 video." so I've tried to click on the link but then Firefox said my browser was already up to date. I've then tried to disable my adds on and try in safe mode but that did not help. I've tried installing some adds on, that didn't help either. I've tried uninstalling and installing back Firefox, that didn't work. every media.mediasource config are enabled, that didn't work. and when i try using another browser, the media can be played just fine (i used chromium). So if someone has any idea as to what might be causing this issue i'd be grateful (also, older video seems to be working just fine)

Asked by guillaumemannone 21 hours ago

Unable to restore session from file

Hey! First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error … (read more)

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

Asked by ftarabout 1 day ago

Last reply by ftarabout 22 hours ago

Dev Tools -> Inline stylesheet doesn't update after making changes to styles or adding styles

When using the dev tools, I'll frequently update the style on a page I'm editing, then switch over to the inline stylesheet to copy and paste the changes I've made into m… (read more)

When using the dev tools, I'll frequently update the style on a page I'm editing, then switch over to the inline stylesheet to copy and paste the changes I've made into my .CSS file. For some reason when I make updates, they don't show up in the inline stylesheet.

When I make changes and write styles here: https://prnt.sc/vt6mvv

I don't see them here: https://prnt.sc/vt6n97

I used to use this feature all the time in Firefox, but then it stopped working for me some point years ago. I think it was just broken by an update, or some local issue. But it's followed me across versions of Firefox and across machines.

Which makes me wonder if I just don't understand the way this is supposed to work, of if this actually is an issue.

I use this same workflow in Chrome all the time and it works just as I expect. I'd like to come back to Firefox because I like some of the dev tools better, but I just can't work in Firefox without this working.

Any help would be appreciated.

Asked by bellalexander 22 hours ago

YouTube player preferences not being saved.

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theat… (read more)

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theater mode, and turn off autoplay, and the next time I start Firefox, they are back to their defaults (autoplay on, compact viewer). At first I thought it was a YouTube issue but have tried it on Chrome and Chromium and both browsers save my settings. I'm running ArcoLinux 5.9.10 with I3 WM on both my desktop and laptop. I have both reset and re-installed FF with no change.

Asked by erik45 4 days ago

Last reply by erik45 23 hours ago

Keyboard Audio Control?

Pressing any key while in a tab that has audio playing/loaded causes it to begin playing again (multiple key presses cause layered audio playing). I've already disabled m… (read more)

Pressing any key while in a tab that has audio playing/loaded causes it to begin playing again (multiple key presses cause layered audio playing). I've already disabled media control via keyboard in options and uninstalled and reinstalled firefox. Any ideas?

Asked by jordan.chambers3791 1 day ago

Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (read more)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 3 days ago

Last reply by colemyst 1 day ago

zoom links blocked

hi all! I'm trying to use Zoom with my new work account and Firefox keeps blocking all zoom links, I can't even sign into my zoom profile Experienced behavior: Click on … (read more)

hi all!

I'm trying to use Zoom with my new work account and Firefox keeps blocking all zoom links, I can't even sign into my zoom profile

Experienced behavior: Click on zoom (meeting tool) link New tab opens w/ 'Did Not Connect: Potential Security Issue'

Expected behavior Click on zoom link New tab opens w/ request to open in application Choose Zoom application Open Meeting

Asked by flekkowich 1 day ago

Youtube videos pausing when played in same window

If I have two Youtube videos open in the same window, on different tabs, attempting to play one will automatically pause the other, which makes playing two videos simulta… (read more)

If I have two Youtube videos open in the same window, on different tabs, attempting to play one will automatically pause the other, which makes playing two videos simultaneously inconvenient. This will not occur if the videos are in different windows. How can I disable this?

Asked by sorel.anri 1 day ago

Cannot select built-in camera on iMac

Whenever I have to go to a videoconference hosted through the browser (like GoogleMeet or Theranest), Firefox asks me to choose a camera, but it doesn't allow me to choos… (read more)

Whenever I have to go to a videoconference hosted through the browser (like GoogleMeet or Theranest), Firefox asks me to choose a camera, but it doesn't allow me to choose the built-in FaceTime camera on my iMac. The only option it offers is EpocCam, which I have installed on my phone but never use. (I've attached a screenshot so you can see that I can't choose any other camera – it just doesn't give me the option!) I must have selected EpocCam once several months ago, but I cannot figure out how to get rid of it as an option on Firefox and I can't choose the built-in camera. I've searched for hours to find a solution but can't figure out how to deal with this. I don't have a similar problem on Safari, which is the only other browser I have installed at this point; and I don't want to migrate all my stuff to a new browser just because of this presumably easy-to-solve problem. Help!

Asked by jason.robert.brown 1 day ago

losing tabs when firefox updates

Every so often when Firefox updates - but not every time it updates - it reverts to the status of tabs from some time before: for whatever date it chooses (in the case of… (read more)

Every so often when Firefox updates - but not every time it updates - it reverts to the status of tabs from some time before: for whatever date it chooses (in the case of today it chose November 7th) it brings up the tabs that were open on that day. This means it brings up tabs I closed in the weeks after November 7th and it loses all new tabs I have opened since November 7th; if I opened and closed them since November 7th they are not in history - all tabs that were opened since November 7th disappear without a trace, so none of the new tabs that were open that I was working on are available after the update.

Why is this happening? And what can I do about it?

Asked by dewitt.kathleen 1 day ago