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"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 10 hours ago

Disable the "New Tab page has changed" notification.

So on every computer (mac, GNU/Linux, Windows - doesn't matter) I get this annoying notification that takes control of keyboard input after each reboot. https://support.m… (read more)

So on every computer (mac, GNU/Linux, Windows - doesn't matter) I get this annoying notification that takes control of keyboard input after each reboot.

https://support.mozilla.org/en-US/kb/extension-changed-my-new-tab-page?as=u&utm_source=inproduct&redirectslug=extension-changed-my-home-page&redirectlocale=en-US

Can we maybe add a show once option or similar, in my case I use Tabliss which could also be the culprit -- but it seems to me disabling this notification should be an option or even better, have it actually show once.

Asked by FirefoxUser2000 6 days ago

My preference is set to open old tabs, and yet after updates it doesn't. How to fix.

I did a system update (MAC Big Sur) last night, and opened Firefox after and the old tabs didn't open as they should. I checked the settings and it's set to open old tabs… (read more)

I did a system update (MAC Big Sur) last night, and opened Firefox after and the old tabs didn't open as they should. I checked the settings and it's set to open old tabs. How do I get them back and make sure this doesn't happen again?

Asked by jmenmo 5 days ago

Home page always opens up as a second tab in addition to the website I initally opened up in my browser

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking i… (read more)

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking if I want to close all tabs when I close down the web page I initially opened up. I never used to have this happen. How do I turn this off?

Asked by tonydailley 5 days ago

Facebook container icon doesn't appear overtop of Facebook "like" buttons or links

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually h… (read more)

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually happen for anyone? It appears to work otherwise.

Asked by jessica.faulds 5 days ago

Firefox not opening my QVC account.

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could… (read more)

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could no longer get back into my account. I tried using another computer and it worked fine. I also tried switching to Safari and again I could log into my account. I am using a MacBook Pro. I tried to refresh Firefox but that didn't work.

I can see the main QVC webpage but have no way to access my account or even open QVC. Firefox is working for everything else that I access.

Thanks for any help you can provide me.

Asked by njballuck 5 days ago

Updated to Mac OS 11.3.1 & Firefox 88.0.1 and now Firefox is crashing everytime the screensaver takes over.

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb Puzzled. It's been crashing all day ever since t… (read more)

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb

Puzzled. It's been crashing all day ever since the update. Have to reboot Firefox every time.

Asked by d. 5 days ago

Firefox / GoDaddy Blog not showing

Hi, I have a website created through GODADDY. All of this shows OK in Firefox apart from the blogs. Just comes up with message "Posts coming soon!" Maybe in 2019 it wa… (read more)

Hi, I have a website created through GODADDY. All of this shows OK in Firefox apart from the blogs. Just comes up with message "Posts coming soon!" Maybe in 2019 it was OK but sometime since then it happened.

With Safari & Chrome the blog page shows fine.

I have gone to Firefox history and cleared everything. Doesn't help.

I looked at Badger setting and tried to remove these, still doesn't work.

(I am also raising this with GODADDY .. it's a conversation!).

Anything else I can do?

Asked by richard.potter1 4 days ago

Last reply by richard.potter1 4 days ago

PDF don't open in firefox, but does so in Safari, Chrome & Opera

I've a public website, but people, when useing Furefox, can't see any PDF !!! It does however in Safari, Chrome & Opera. What to do? When will this problem be solved?… (read more)

I've a public website, but people, when useing Furefox, can't see any PDF !!! It does however in Safari, Chrome & Opera. What to do? When will this problem be solved? How to knwo? Is there a workaround? This is one exampel of the many HTML statements allowing (normally) to view a PDF:

<a href="YinPDF/TenteraQuoi.pdf" target="_blank">« Tentera Quoi ?! »</a> of course this is called within livingtantra.be/YIN where the folder YinPDF is losated

Asked by Dan 4 days ago

Print Previews taking up to a minute to process

In comparison to Safari, and Chrome where print preview take about one second, FF 88.0.1 can take up to a minute or never, to process a print preview. Please advise. Than… (read more)

In comparison to Safari, and Chrome where print preview take about one second, FF 88.0.1 can take up to a minute or never, to process a print preview. Please advise.

Thanks

Asked by jmhbpc 4 days ago

Last reply by jmhbpc 4 days ago

Spaces between words not retained

I'm using FF88.0.1 on macOS 10.14.6 I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the s… (read more)

I'm using FF88.0.1 on macOS 10.14.6

I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the space bar but as soon as I type the next character the space closes & the text runs together. E.g. instead of This is a sentence the text appears as Thisisasentence. If I then go back & re-insert the spaces they are retained but that is a royal pain.

This is a new behavior as of today. I have confirmed that this does not occur when using Safari nor does it occur when replying in the Apple support community.

I'd appreciate any insight on this.

Asked by terataz 4 days ago

Last reply by terataz 3 days ago

How To Enable "Touch Bar typing suggestions" on Firefox Browser?

How do you have the Touch Bar show word and emoji suggestions when typing? Expected When typing text while using Firefox browser, the Touch Bar is expected to provide sug… (read more)

How do you have the Touch Bar show word and emoji suggestions when typing?

Expected

When typing text while using Firefox browser, the Touch Bar is expected to provide suggestions, i.e. words and emojis.

e.g. Chrome enables this feature

Actual

The Touch Bar does not provide word or emoji suggestions when using Firefox browser. This seems potentially related to the "Keyboard" setting "Touch Bar typing suggestions" that is not showing for Firefox.

Configuration

  • macOS: 11.3.1
  • Firefox: 88.0.1

Asked by Adam 3 days ago

Last reply by Adam 3 days ago

Imported Bookmarks Do Not Appear In Highlights (forum search shows problem persisting for years)

Highlights only shows bookmarks added from Firefox, not those imported from an html file. There is no obvious way to fix this inconvenient behavior and no clear solution … (read more)

Highlights only shows bookmarks added from Firefox, not those imported from an html file. There is no obvious way to fix this inconvenient behavior and no clear solution here or in other forums.

Moving the bookmarks to different locations in bookmark library has no effect. Obviously, there must be some setting or code that causes this and it should not be the default.

As a nontechnical user I am limited in my ability to find and fix the problem. But from a logical standpoint those highlights are populated from somewhere. Being able to change that location or move the imported bookmarks there should not be an easter-egg hunt.

This seems to be an ongoing and unaddressed issue. It probably persists because, while annoying, after failed attempts to resolve or get the community to address the issue, it becomes easier to just re-add the bookmarks.

As someone giving the browser a shot after deciding Opera was basically adware. This annoyance is a fairly disheartening switching cost.

Any help would be appreciated.

Asked by jfcsilky 3 days ago

Last reply by jfcsilky 3 days ago

Portrait view vs landscape

I am able to download payments from health insurance companies, but they come up in vertical landscape which tends to lead to mistakes. Any way to change it to a horizo… (read more)

I am able to download payments from health insurance companies, but they come up in vertical landscape which tends to lead to mistakes. Any way to change it to a horizontal landscape?

Asked by s_colucci 2 days ago

Recovering Deleted Profile/Bookmarks

I kept getting the "A copy of Firefox is already open" error, so I deleted one of the two profiles that I found. Apparently I chose the wrong one, and now all of my bookm… (read more)

I kept getting the "A copy of Firefox is already open" error, so I deleted one of the two profiles that I found. Apparently I chose the wrong one, and now all of my bookmarks are gone. I DID click something that said NOT to remove all my information (bookmarks, etc) so there must be a way to get it back, but how? I really only care about the bookmarks.

Asked by saturdayscribe 2 days ago

Last reply by saturdayscribe 2 days ago

Fast Scrolling

Dear Firefox, Will there ever be an option to quickly skim through parts of a webpage using "option+down" or "option+up" like there is in Chrome? It helps scrolling throu… (read more)

Dear Firefox,

Will there ever be an option to quickly skim through parts of a webpage using "option+down" or "option+up" like there is in Chrome? It helps scrolling through long websites.

Thanks a lot, R

Asked by R 1 day ago

External protocol flooding vulnerability

Sorry if this has been posted/raised already but I couldn't find anything relevant when searching so posting it here. This fingerprinting method seems to work really well… (read more)

Sorry if this has been posted/raised already but I couldn't find anything relevant when searching so posting it here. This fingerprinting method seems to work really well across different browsers including Firefox.

https://schemeflood.com/

Asked by ms_outlook 15 hours ago

Last reply by ms_outlook 13 hours ago

menu colors

How to change the color of this menu. I'm using Firefox on mac with dark mode but this menu is still visible in white color. I tried using an add-on but it doesn't change… (read more)

How to change the color of this menu. I'm using Firefox on mac with dark mode but this menu is still visible in white color. I tried using an add-on but it doesn't change. Any way to change that

Asked by Rishik Gutum 7 hours ago

swiping on touchpad on Mac moves tab(s) to new window

This literally driving me crazy. For the last 2-3 weeks sometimes when I swipe a page to scroll it, the page (tab) is moved to a new window. I'm on a Mac, recently updat… (read more)

This literally driving me crazy. For the last 2-3 weeks sometimes when I swipe a page to scroll it, the page (tab) is moved to a new window. I'm on a Mac, recently updated to Big Sur. Notable addon installed is treestyletabs. I'm not really in a position to be able to test with add-ons disabled.

Asked by Wayne Mery 5 hours ago

Last reply by Wayne Mery 4 hours ago