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Mysterious B appearance

No doubt I had something to do with the (fancy font uppercase in bold) B appearing in my Firefox header line as the first and left-most character (image attached). Anyone… (read more)

No doubt I had something to do with the (fancy font uppercase in bold) B appearing in my Firefox header line as the first and left-most character (image attached). Anyone know the source for this and how to shut it and anything else it does off? I like many others I have read commenting about unwanted things thru the PC years that have a disdain of things that sneak through uninvited.

The other thing so far as I know had nothing to do with Mozilla or Firefox but I'll mention it in case someone has an idea. A product install by the same name permanently labeled an outboard drive with this label bold text'Roboform2Gobold text. I know how it got there, it was with the install the product by that name, which I uninstalled, and no one from that company would or couldn't tell me how to get rid of the relabeling it had done. Uninstalling the software didn't take it out, and no one in a general forum had any suggestions. I know the traditional approach of adding or changing a label, but change attempts don't affect this reminder of a poor product that I had decided not to keep. They refunded, but did not help with the changeless drive label.

Asked by Dean 5 days ago

latest update seems to have removed the entire drop down bar from ebay,

hi, the latest update seems to have removed the entire drop down bar from ebay, (copare 2nd atatched image to first, under username etc) to get this to work i am having t… (read more)

hi, the latest update seems to have removed the entire drop down bar from ebay, (copare 2nd atatched image to first, under username etc) to get this to work i am having to go through edge browser, can you please provide a working sulotion? 1st image from firefox (missing the entire navigation bar) and 2nd from edge. i hae disabled ublock and restard browser etc but the error persists.

Asked by reepoe 6 days ago

Firefox Extension for Roboform

Recently, yesterday, the Roboform extension stopped displaying in Firefox with the other extensions next to the address entry bar. I have rebooted the system and deleted … (read more)

Recently, yesterday, the Roboform extension stopped displaying in Firefox with the other extensions next to the address entry bar. I have rebooted the system and deleted and reinstalled the Roboform extension, but it still does not show and it stopped allowing for login password selection.

Asked by No Pa 6 days ago

Potential Security Risk - on local IP

I am trying to work with an older piece of equipment that has an internet interface, a local IP 192.168.1.x When I try to connect with FireFox I get the error "Warning P… (read more)

I am trying to work with an older piece of equipment that has an internet interface, a local IP 192.168.1.x

When I try to connect with FireFox I get the error "Warning Potential Security Risk". When I continue the error message is "MOZILLA_PKIX Error Self Signed CERT"

Accepting the "risk" things seem to work for a while. However, after several timeouts and reconnects FF will not connect. If on the other hand I just let things run without making changes the connections stays up without an issue (until I start making adjustments).

Looking at the certificate (from ~2012) yes it is from the manufacture. There is also a "Finger print"

Is there anyway to bypass this warning/blocking to eliminate the FF/equipment interface from my troubleshooting problem?

Thanks, Lou

Asked by Ag2000CO 5 days ago

Firefox crasheing on launch - Surface Pro/Arm64

Hi Just setting up a new Surface Pro/Windows 11 and installed Firefox from Mozilla page. Firefox install completed with a crash report and has never actually run since. E… (read more)

Hi Just setting up a new Surface Pro/Windows 11 and installed Firefox from Mozilla page. Firefox install completed with a crash report and has never actually run since. Every time I launch I get the app crash window. I've tried running in troubleshooting mode but same app crash. I also note that the crash reports do not get uploaded.

I have uninstalled/re-installed and also tried a fresh install but always the same issue. I also downlaoded the full installer.

Thanks for your help

Tim P

Asked by tim.partridge 4 days ago

Firefox Slider Bar too thin for Mouse Pointer

Using my Outlook a/c in Firefox I have a problem with the slider bar RH side. It is far too thin in width for the mouse pointer to lock onto to slide it up/down. This is … (read more)

Using my Outlook a/c in Firefox I have a problem with the slider bar RH side. It is far too thin in width for the mouse pointer to lock onto to slide it up/down. This is NOT the case in Goggle Chrome or MS Edge where it is much wider EVERYTIME & works well. Another example of buggy Firefox, NOT so with Chrome/Edge as 5 IT Depts have told me not to use Firefox for bug reasons. Anyone know how to fix this myself or how to contact Firefox to tell them to fix it.

Asked by CliveArn 4 days ago

Lost some tabs after opening Firefox after normal shutdown, then lost all of them trying to restore them.

When I booted up Firefox today, I noticed a good chunk of my tabs were gone. They were nowhere in 'closed tabs' in History, nor in recently closed windows. In trying to r… (read more)

When I booted up Firefox today, I noticed a good chunk of my tabs were gone. They were nowhere in 'closed tabs' in History, nor in recently closed windows. In trying to restore them, I've now lost ALL of my open tabs with no clear way of getting them back. I have no idea what to do. 'Restore previous session' is not an option available to me.

Asked by Tala 4 days ago

browser timing out

I am trying to resolve an issue with my firefox browser for MAC OS. Everytime I close my screen to sleep and open it back up, the browser stays on time out mode. I have t… (read more)

I am trying to resolve an issue with my firefox browser for MAC OS. Everytime I close my screen to sleep and open it back up, the browser stays on time out mode. I have tried downloading the update, but it never seems to complete or fully initiate. I have gone to the mozilla website and downloading directly from there but the new download wont even let me log into my gmail.com using my biometrics. any ideas?

Asked by Nina Simone Declama 4 days ago

can't sign in again to my Dashlane account

I accidentally uninstalled Firefox and now I can't sign in to Dashlane on Firefox. I can sign in to Dashlane on other browsers, and i can sign in to other sites on Firef… (read more)

I accidentally uninstalled Firefox and now I can't sign in to Dashlane on Firefox. I can sign in to Dashlane on other browsers, and i can sign in to other sites on Firefox.

Can you help please?

Asked by richard.bishop 4 days ago

Firefox History in v138.0.4

After updating to 138.0.4 I no longer have "Recently Closed Tabs" after clearing History. Is there a way to fix this? Can I download a previous version? If so, how? … (read more)

After updating to 138.0.4 I no longer have "Recently Closed Tabs" after clearing History. Is there a way to fix this? Can I download a previous version? If so, how?

Asked by bobinv 4 days ago

Firefox will not open on Mac, stuck in installing helper

Firefox tries to install helper each time I try to open Firefox. It seems to install and then repeats each time I try to open the software. If I cancel it will not open e… (read more)

Firefox tries to install helper each time I try to open Firefox. It seems to install and then repeats each time I try to open the software. If I cancel it will not open either.

Asked by phil6 4 days ago

After a while from startup, tabs cannot be closed, and address bar in opened tabs is greyed out and unresponsive

Version: Firefox 138.0.3 (64-bit) on Ubuntu 24.04. When browsing, the tabs and address bar get stuck somehow. Tabs can still be closed with "close other tabs", and new t… (read more)

Version: Firefox 138.0.3 (64-bit) on Ubuntu 24.04.

When browsing, the tabs and address bar get stuck somehow. Tabs can still be closed with "close other tabs", and new tabs can be opened by following URLs, but the tab component is fully stuck. Sometimes it fixes itself, but usually it requires browser restart.

Asked by Aki Tuomi 4 days ago

can't see bookmarks from synced laptop

I have Firefox synced on two laptops. In the sidebar menu, when I look at tabs, I see tabs from the other device, but when I look at bookmarks, I only see bookmarks from … (read more)

I have Firefox synced on two laptops. In the sidebar menu, when I look at tabs, I see tabs from the other device, but when I look at bookmarks, I only see bookmarks from the device I'm on. Neither can I see synced bookmarks in Manage Bookmarks. In the Settings, in "Manage what syncs on all your connected devices", I have Bookmarks checked. How do I see my synced bookmarks?

Asked by mbelongie 3 days ago

Synced Device Tabs No Longer Listed

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I se… (read more)

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Asked by daniel.jatres 1 week ago

Last reply by daniel.jatres 3 days ago

Problem with pop-ups

I was trying to look at an item on the Costco web page. As you can see from the image "Pop-up being blocked" the size selection is missing. I guessed and allowed pop-up… (read more)

I was trying to look at an item on the Costco web page. As you can see from the image "Pop-up being blocked" the size selection is missing. I guessed and allowed pop-ups from Costco.com. As you can see from the image "Pop-up setting allow pop-up" the missing data is visible.

I thought Firefox would prompt if pop-ups were being blocked giving you the option to enable them. Am I wrong? How is a user supposed to know that there is missing data being blocked by Firefox?

Asked by Bill 3 days ago

outlook.live.com not working well in Firefox the last few updates, outlook.live.com works well in Chrome

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks. I typed exactly the same including spaces in both Chrome an… (read more)

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks.

I typed exactly the same including spaces in both Chrome and Firefox. First 2 lines typed in Chrome, saved the draft, last 2 lines typed in Firefox but in Firefox the nonsense occurs. Amazingly the 2 lines typed using Chrome still display well in Firefox. Firefox adds the extra number in the fractions in the space I had typed! How can I get Firefox to work well at outlook.live.com?

This has only happened in the last few weeks, during all those updates. Am on 138.0.4 Are any of these updates buggy?

Asked by SueWitch 3 days ago

Sync with Two-Step Authentication protected Google account failed

I discovered that I cannot sync with my google account protected from 2FA. In detail: Numbered list item showing something went wrong page when I am trying to login… (read more)

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

  1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
  2. Numbered list item Login successful with another account not protected by 2FA

Note that:

  1. Numbered list item cookie allowed;
  2. Numbered list item using newest version;
  3. Numbered list item protection set to standard;
  4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

  1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
  2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

Asked by Jacky He 3 days ago

"Launch profile in new browser" button is missing

After a recent Firefox update my bookmarks went missing. Mozilla informs me that to recover them I need to go to about:profiles. There the "Launch profile in new browser"… (read more)

After a recent Firefox update my bookmarks went missing. Mozilla informs me that to recover them I need to go to about:profiles. There the "Launch profile in new browser" button is missing. Mozilla instructions advise me to click on it to begin the process to recover my missing bookmarks. If you know of a way to recover the missing button or know of another way I can recover my book marks I'd appreciate it. Thank you.

Asked by Stourley Kracklite 3 days ago