Firefox Community Forum

Whenever I click any link that will play a video in a video playing website such as YouTube, Instagram or TikTok, it will cause the entire tab to glitch out and freeze in on the page it was on before I clicked the link.. The entire tab completely freezes and never unfreezes itself, with the cursor having whatever appearance it had when the page froze, and being unable to click anything. The only thing it can do is type a new URL into the search bar, but the search button/enter bar is also ineffective, so I'm stuck on a frozen webpage unless I close the tab or change to another one. I've tried troubleshooting, fiddling with the autoplay setting and turning off extensions, none of which worked. Any ideas?

Hi everyone,

After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the latest version. The mouse scrolls fine in other apps, like WhatsApp, Outlook, Word etc. but not in Firefox.

When I try to scroll in Firefox, it stutters, jumps and will continue to jump even when I stop scrolling on the mouse.

I have spoken to Logi and there is no issue with the mouse itself.

I have tried Troubleshoot and Private mode, but still the same issue, so its not an add-on or extension problem.

Is anyone else having this issue over the last couple of days, or have any ideas on how to get back to smooth scrolling?

Thank you, Graham