Firefox Support Forum

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

I am attempting to report that Yahoo Finance is broken. From this URL, I use the "report broken site" feature:

https://finance.yahoo.com/quote/DEO/

When I fill out the information and hit "send", nothing happens. The "report broken site" screen remains active. Hitting Send multiple times has no effect.

I've tried using this feature for other pages, and it appears to work; but it won't work for this site.

Can anyone suggest why that might be? Is it a byproduct of the site's being broken?

Thanks.

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

• I do not use pocket, at all
• All settings that I can find related to pocket are disabled
• I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
• Does not correlate to version updates (Mint has automatic updates disabled in policies)
• Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

Cannot delete cookies nor cache due to a grayish button. First it works fine, after a few hours, buttons are gray.

Also sync seems not to work anymore when this happens.

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Maintenance Service didn`t work properly on my machine and after deinstalling and restarting i can update firefox again. Problem remains: When trying to install Offline Languages , see picture, i get the message that it does not work. I tried everything possible, including reinstalling and deleting all old profiles (was a lot of work). Any ideas?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.

We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!?

Can someone please help me get them back! Does anyone have a solution for this?

Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything.

Please tell me everything isnt lost!

Best regards Gabriel

bold textDear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist"

It's really annoying because it only happens on Firefox. For some context I just re-installed Windows 11 and I heard from another post that re-installing Windows 11 will help but I do not want to go through the whole process again.

I have already tried:

• Turning off DNS over HTTPS
• Turning Off Proxy
• Clearing Cache and Cookies
• Reinstalling Firefox

The integrated webcam (IMC Networks Integrated Camera, according to lsusb) on my linux laptop does not work in firefox (v124). It works in desktop apps (eg webcamoid), and chromium. I've checked the permissions (about:preferences#privacy), and that is not the problem. about:support does not list the device in the input at all. I've tried using LD_PRELOAD=/usr/lib64/libv4l/libv4l1compat.so, but that has not helped. Does anyone have any suggestions?

I use my monitor in portrait orientation for various reasons, one of which is a large cat. In reference to earlier comments elsewhere about the tab bar, I like having the tab bar across the top of the browser window, and I don't need the additional vertical space.

I've read the conversations about grouped or nested tabs, and I've looked at the add-ons for tab grouping. The add-ons seem inelegant, and they don't really do what I want them to do. It seems to me that the best way to approach grouping tabs is keeping the existing tab bar and adding a layer of function to it.

I have 117 tabs open because I'm approaching antiquity, something of a slob, a bit of a hoarder, need to have reminders for the rabbit-holes I plumb, and I find the Bookmarks cumbersome. Firefox doesn't seem to bog down under the load, which is great.

How about this: Rig the Tabs function to accommodate two or three levels. Along with the New Tab button, make a button to open a Tab Drawer, which can be named and would always be visible. Related tabs could then be dragged and dropped into the relevant Tab Drawer, and the Tab Drawers can be dragged to arrange them among exposed tabs on the Tab Bar. Tab Drawers could contain Tab Drawers to create one or two sublevels. (Even one-level tab grouping would be a huge improvement.)

Opening a Drawer would be by clicking on it; this would open a drop-down menu of the contents. Selecting a tab in a Drawer would open a that tab next to the drawer; selecting a Drawer would The right-click menu for the Drawer could include options for Open Drawer in New Window and Open All These Tabs and Drawers in One New Window. As the user would be navigating through tabs, the drop-down menus would not be too much of an intrusion.

As an example, I could have Tab Drawers to collect the 17 recipe tabs I have open, or the six peculiar Ebay search pages I keep, the twelve crossword and game tabs I visit regularly, the eight or so YouTube tabs I maintain and the multitude of medical, banking, utility and governmental tabs I need for logging in more often than I'd prefer. And it would be nice to have a Drawer for the tabs I have for online shopping; opening them all in a new window would be useful.

I don't know jack doe about coding or what bugs could possibly arise from such a feature, but this seems a reasonable approach to the problem of tab grouping. It keeps tabs as they are (It might require a few more vertical pixels so Drawers could be outlined for visibility), and allows one to fine-tune their use in a manner similar to using other features on Firefox. It doesn't require a new window that takes up space on the desktop as the current add-ons do.

Does this seem reasonable and possible? I'd do it myself, but I can't.

Thank you.

Windows 10, Firefox v. 124.0.2

This happens on other websites as well: https://www.exploit-db.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:

MIICpzCCAY+gAwIBAgIRAKwGoGQAAAAAmCY0AAAAAAAwDQYJKoZIhvcNAQELBQAw fzELMAkGA1UEBhMCRVMxDzANBgNVBAgMBk1hZHJpZDEPMA0GA1UEBwwGTWFkcmlk MQ4wDAYDVQQKDAVBbGxvdDEOMAwGA1UECwwFQWxsb3QxLjAsBgNVBAMMJWFsbG90 LmNvbS9lbWFpbEFkZHJlc3M9aW5mb0BhbGxvdC5jb20wHhcNMTYxMjE2MTMwNzQ5 WhcNMjYxMjE2MTMwNzQ5WjAdMRswGQYDVQQDDBJ3d3cuZXhwbG9pdC1kYi5jb20w WTATBgcqhkjOPQIBBggqhkjOPQMBBwNCAAQ6cVWKA7AbHU4bIprcBJJbf5Ggu1m2 l7AKSfxW+qP7yVdufqa0G1QUHSAuRSuSH1gY4BLBkCrF1nSUePkDGiP9o0swSTAd BgNVHREEFjAUghJ3d3cuZXhwbG9pdC1kYi5jb20wHQYDVR0OBBYEFBfx8iCjxST9 q2VG6sjqslEAp5nRMAkGA1UdEwQCMAAwDQYJKoZIhvcNAQELBQADggEBAHgjFO4M jlQprOomfaK474+gLvuhl9h0+CQVzxHOZvM7enfi9AAKX2PmjHLnfh3BFKvHqtHs BImhiOx1eP/1aKMAy/RLDPz/5/rEG6pb9V+s1/ByMRPYjRZycfKgO23FfY2FEiZo 8eWuoELjJw186Zy8Y7IunUdlIKx7C9Bm7alBfd9XJSvJgphYqNsSFqwq1m4sOXf7 R1iFIhC7oFPp209LQ6krOHDSxiB9rkQ0rKkpslvGIClesi7SUm/SDQ1OBESnByD9 IXiNPxRUFMefwQ90F12RMalfWnTjbgNqsJHK/Q0u4cIFDXfx+lJ9/PLq+mtC8IZL HfuPiRKqEguiRso=

MIID3DCCAsSgAwIBAgIBATANBgkqhkiG9w0BAQsFADB/MQswCQYDVQQGEwJFUzEP MA0GA1UECAwGTWFkcmlkMQ8wDQYDVQQHDAZNYWRyaWQxDjAMBgNVBAoMBUFsbG90 MQ4wDAYDVQQLDAVBbGxvdDEuMCwGA1UEAwwlYWxsb3QuY29tL2VtYWlsQWRkcmVz cz1pbmZvQGFsbG90LmNvbTAeFw0xNjEyMTYxMzA3NDlaFw0yNjEyMTYxMzA3NDla MH8xCzAJBgNVBAYTAkVTMQ8wDQYDVQQIDAZNYWRyaWQxDzANBgNVBAcMBk1hZHJp ZDEOMAwGA1UECgwFQWxsb3QxDjAMBgNVBAsMBUFsbG90MS4wLAYDVQQDDCVhbGxv dC5jb20vZW1haWxBZGRyZXNzPWluZm9AYWxsb3QuY29tMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEAtckdwPaklW7lAUz/jjFnePUeGNG0w9E1ajLq4UZO vol1ESRdiVXJhj43/4NtvFGiw0ujDwh8K5xErtaXx+W+Lk0yw2uXATBtdvr3pdDj cxNjUVYl6iis0lxgKff02fsLHdLvy9hJX08wsBF6NKW9YetM6WznDsWztucfg8a1 QaUxFzwHxKjTaV9+RO1zosUgU6RIZwBJrXnyJPeMdbDeS7+WXIAQT1WlficRckAw 4VX7l90AVXzng+Kf+SErsD0DtOiMS/nawa/0tW6whd6zmSaCtPJg37EBp3BQkpdn RvRCsG9h1aWkBUdFNb0mNbnHDP0dmWrDZEFKNmpeC6LmkQIDAQABo2MwYTAOBgNV HQ8BAf8EBAMCAQYwDwYDVR0TAQH/BAUwAwEB/zAdBgNVHQ4EFgQUqLwqHQ0a0mcp ebqXCx9QL1ibqvcwHwYDVR0jBBgwFoAUqLwqHQ0a0mcpebqXCx9QL1ibqvcwDQYJ KoZIhvcNAQELBQADggEBAHJsGkbv+mGhMHfc5z1UZGsH0rkV0U+tl/6hwutyMHPO tvHCwK30keSqiIz8E0grwkMAiS4Ir1w52hfJB0JndxWv1rBTk5gA5ASruhsNKcgv hDgfuVBwSw7ILX9wkl5J2Eu/ew3TRB8lDO7XX4DF0p2L1DyZl+r0HSB9NgQH4kI7 HSxW0oo34bu+S/u3ycMZ1RjjzzVKtI5S6ydVz2qKVqhuSwuFJnndoKjrzMphwraN cKSTLyIj77FK1IUtiivprXk15/lrlnoK+zIlrCzR/Yl5pBYDjb1VhTLUBzm8uNV/ dlYQqPygZFfK8Al/p1grILXWUHmdOaUX+AoWlitKDJo=

Can you help?

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open Activity Manager that process spikes to %50 to %80 CPU usage. Killing the process does nothing and quitting out of Firefox does nothing either. I made sure Firefox is fully updated, but still nothing. I'm not sure whether it's a problem with my Macbook Pro's fonts or if it's a problem with Firefox, but I'd like my browser to be reliable.

Does anyone know what might be causing this issue or what I can do to resolve it?