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  • Solved

stoP blOCKING me

i AM SICK OF THIS. eVERYTHING i HAVE ALREADY IS PROTECTED. i DO NOT NEED fIREFOX BLOCKING ME OR SENDING MESSAGES TO A PHONE THAT IS DOWNSTAIRS. do YOU KNOW HOW IRRITATING… (read more)

i AM SICK OF THIS. eVERYTHING i HAVE ALREADY IS PROTECTED. i DO NOT NEED fIREFOX BLOCKING ME OR SENDING MESSAGES TO A PHONE THAT IS DOWNSTAIRS. do YOU KNOW HOW IRRITATING THIS> i GUESS IT IS TIME TO FIRE YOU AND FIND ANOTHER BROWSER THAT IS NOT DISRUPTING MY LIFE.

Asked by mmitchell42 5 months ago

Answered by Paul 5 months ago

  • Locked

Firefox misbehaved badly, had to do fresh install (Mac OS) - now locked out of account

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck … (read more)

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.

Asked by jeff9 2 weeks ago

Last reply by Denys 2 weeks ago

  • Locked

Blasted Federal Government keeps changing the rules Cannot get in they blame M/FF

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Go… (read more)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

Asked by 3OldeSaoirse 4 months ago

Last reply by Paul 4 months ago

  • Solved

passkey required

Mozilla will not let me sign into my Amazon account without using a passkey. I have never established a passkey and I do not wish to use my phone to sign in and without … (read more)

Mozilla will not let me sign into my Amazon account without using a passkey. I have never established a passkey and I do not wish to use my phone to sign in and without using one of those two options, my computer is completely locked and I have to shut it down and reboot or sign out of Microsoft in order to regain service. I have deleted Firefox from my phone...I have deleted the Amazon app from my phone, and I unsynched everything before I did so. I have errased all of my cookies and cleared the cash. I use an Apple phone which is equipped with an excellent browser, and unless I can find some work around for this I am going to delete Firefox from my PC as well.

Asked by GRB 3 months ago

Answered by Nathan Giovannini 3 months ago

  • Locked

Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (read more)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

Asked by cotkote831 2 weeks ago

Last reply by Denys 1 week ago

  • Locked

I’ve been hacked and they actually got into my email and got codes that Mozilla had sent them and they modified my information. I did get it back, but how do I stop this? have

I’ve been hacked. They actually got into my email. I found emails in the trash from Mozilla with had codes on it to change my information I have since retrieve those and … (read more)

I’ve been hacked. They actually got into my email. I found emails in the trash from Mozilla with had codes on it to change my information I have since retrieve those and I have lockdown with the two authentication and changed my password. How else can I get support as far as this is not happening again.

Asked by dmrdp9wtvy 2 months ago

Last reply by Denys 2 months ago