Firefox Community Forum

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

I am using Firefox on my computer, but WhatsApp Web is not working correctly. The page does not load properly, or some features are not functioning as expected. I have tried refreshing the page and restarting the browser, but the problem continues. Please help me fix this issue.

A new Facebook link can open Firefox and work, but subsequent Facebook links result in a failure. The error message is "This content isn't available right now When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted."

The Facebook links work with other browsers.

Restarting Firefox begins the cycle again. This has become a problem just in the last month or so.

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).

It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.

I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled

I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.

I installed Crome and out of the box, the thumbnails are there.

i have a new website tvbmaloha.com called "aloha bumper stickers" , and the order page does not display on my desktop mac , but displays elsewhere fine . the page loads but it is consistently blank. godaddy has been unable to fix this , as the page loads fine on other devices. any help would be appreciated. thanks ! it displays with crome and safari fine.

Hello. I am having issues accessing my email account using the Firefox browser. I use Mail.com. When I go to Mail.com and try to login, I get a page with an error message, code, and request ID. The status code is 429. The message says too many requests and the request ID is aff3b7138f66aa8ba82f43c2af68621e. Does anyone know how to resolve this??? I will also reach out to Mail.com to see if they can help. Thanks!

~Chardonnay

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#paginationTopAnchor I can take that same URL and immediately open it using Google Chrome.

I started using Firefox because I was having issues with cliches in my banking app with Google. And I don't like using google. My grand daughter recommend Firefox.

I have Windows 11 on my laptop and downloaded Firefox for Windows 11. Everything worked great for a while, then I started having the same cliches with Firefox that I was having with Google. The bank IT tech support advised me to clean my cache. So I did and everything was fine,,,,, for a few weeks and now it has done it again. This caused me to go back and clean my cache again, I did that, restarted my banking app and now it is working fine.

The most confusing part is. when it cliched this time. I went in to verify my Firefox version and my Windows version . The best I could tell, my windows is 11 but my Firefox in 10, so I don't know what I'm doing. Why would is show that when I downloaded the version 11?

Finally, am I going to have to clean my cache on a regular basis or is there some way I can have it cleaned automatically by my computer?

pretty

I am 70 years old and I have worked on my own computer since they first came out with home computers with dial up modems with out windows, We had to use DOS commands,.. So I use to know my way around computers pretty darn well.. Now technology is so advanced it is like Greek to me. I need some easy instructions and a K.I.S.S. (Keep It Simple Silly). So can and will someone talk plan English to me?

Thank you for any assistance you can give

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

i can't get youtube to load on firefox i have updated it all it loads up on competitors chrome,Etc can anyone help I've changed the password twice i get a black screen and 3 lines on the left unclickable and three circles also blank and unclickable i have windows 11

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apart from reinstall from scratch as im worried about losing my history,saved account info and such. Or do i just need to do a full refresh and install? Thank you!