• Solved

Display problem following the update

Hello, Since the update on 24 June 2025, bookmarks are displayed in black text on a black background. Is this normal? If not, how can I resolve the issue? I had set it to… (read more)

Hello, Since the update on 24 June 2025, bookmarks are displayed in black text on a black background. Is this normal? If not, how can I resolve the issue? I had set it to dark mode, but even when I switched back to light mode, nothing changed. I would appreciate help from the community or Mozilla if anyone has a website address to contact them. Have a nice day.

Asked by Looping 3 weeks ago

Answered by Looping 3 weeks ago

  • Solved

Set "Share the screen" permission via Group Policy

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for… (read more)

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for setting this permission. Specifically, to block it for all sites with an explicit allow list.

The "Preferences" option won't suffice as permissions are stored in permissions.sqllite and are not part of the about:config preferences. The "Permissions" grouping lacks... the majority of the possible site permissions as well.

Asked by Pizzor 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Firefox browser open link on a new tab but displays nothing

Hello I have a problem, namely at work when I click a link to a photo, the Firefox browser open a new tab but displays nothing (white background), but when I hover over t… (read more)

Hello I have a problem, namely at work when I click a link to a photo, the Firefox browser open a new tab but displays nothing (white background), but when I hover over the link and click enter, what should appear is what should be there. Where in the settings can I change it so that such links do not have to be approved by enter.

Asked by linuxmdv 1 month ago

Answered by linuxmdv 1 month ago

  • Solved

caret_left_24_filled.svg ??

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything… (read more)

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Asked by Julie 1 month ago

Answered by Denys 1 month ago

  • Solved

This video is either unavailable or not supported in this browser. (Error #4000)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop … (read more)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop

Asked by andrewp28 4 weeks ago

Answered by andrewp28 4 weeks ago

  • Solved
  • Archived

Firefox suddenly is slower than ever and been using for decades

Hi, I was a former IT person for decades and used Firefox because I love it. But lately, it isn't usable for me. Seemingly happened out of nowhere within the past few we… (read more)

Hi,

I was a former IT person for decades and used Firefox because I love it. But lately, it isn't usable for me. Seemingly happened out of nowhere within the past few weeks.

I tried all the troubleshooting steps in the guides on your support forum, but nothing worked. So I tried the following:

1. Uninstalled Firefox using Windows Uninstaller 2. Deleted every single Mozilla folder from within the user profile to the program files folders, local roaming folders, etc. - EVERYTHING. 3. Went into the Windows Registry and also deleted Mozilla folders within the local machine and current user folders. 4. Rebooted computer 5. Went to Getfirefox.com and reinstalled Firefox. 6. Logged into a brand spanking new Firefox installation

Still SLOW as molasses. Frustrating. I can't work. It is literally 4x slower than any other browser now. I use Firefox for 90% of my web stuff, the other browsers 10% of the time for testing. But as it goes now, I cannot use Firefox anymore after decades of using it.

Anything else I can try? Maybe I missed something when I scrubbed it and reinstalled? Why suddenly is it this slow? Any ideas?

I will try next to log into a different Windows profile I guess and see if that improves it. Maybe my Windows profile is jacked up, although, I thought removing all Mozilla folders from within my Windows profile would be enough, so I am not so sure that will fix it. I will try though.

Any help you can provide would be much appreciated.

Thanks,

Mark

Asked by markob17 1 year ago

Answered by markob17 1 year ago

  • Solved

Need for Option for adding search engine below for search in address bar

With a catastrophe with my System I almost reinstall all Software including Firefox than I found the address bar changed a lot in the latest version. For the old version… (read more)

With a catastrophe with my System I almost reinstall all Software including Firefox than I found the address bar changed a lot in the latest version.

For the old version when I type words, press the down key to switch your engine below, but the new version they disappear! Even for alt+↑ or alt + ↓ are disabled now, may it be too radical?

I really like the engines below in the old version, thus, a option for let the engines shows below may pretty helpful

Asked by asmith360 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (read more)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Asked by Bob 3 weeks ago

Answered by Bob 3 weeks ago

  • Solved

why my gmail inbox no longer is visible

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that … (read more)

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that I have made.

I do not have this problem using chrome on the same device or firefox on other devices.

Probably something simple, but I have no idea what.

Thank you

Asked by pelicans2 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

How to show all bookmarks not just recent ones?

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all… (read more)

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all. How do you get that selection to show all of the bookmarks instead of recent?

Also I'm still getting a prompt underneath the address box to manage bookmarks and I can't get rid of it. How do I clear that out?

Asked by Jezza819 1 month ago

Answered by Denys 1 month ago

  • Solved

rechapcha box

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS … (read more)

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS

Asked by elgar37 3 weeks ago

Answered by elgar37 3 weeks ago

  • Solved
  • Locked

Blue start not working

I have cleared my cache and bookmarks and now can't save the new ones.

Asked by trasna 1 month ago

Answered by Denys 1 month ago

  • Solved

I can't log into my dr. Their support says to not use Firefox.

I can't log into my doctor. Their web support says to not use Firefox. https://www.samaritanhealthcare.com/mychart/ I've been with Firefox for years. I don't want to ch… (read more)

I can't log into my doctor. Their web support says to not use Firefox.

https://www.samaritanhealthcare.com/mychart/

I've been with Firefox for years. I don't want to change browsers.

Can you fix the communication problem between Firefox and MyChart?

Thanks for everything,

Jude

Asked by judeeylander 3 weeks ago

Answered by Denys 3 weeks ago

  • Solved

Dark bookmarks after last update

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white. How do I change that&… (read more)

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white.

How do I change that ?


Thanks !

Asked by namknat 3 weeks ago

Answered by Paul 3 weeks ago

  • Solved

All links open youtube videos

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a w… (read more)

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Asked by no.i.will.not.change 3 weeks ago

Answered by Kiki 3 weeks ago

  • Solved
  • Archived

Particular Images not Shown with FF on Linux

Hi, more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears … (read more)

Hi,

more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears with FF on Linux, not with FF on WIN.

STR:

  1. Launch Linux FF
  2. Visit this page "Potential issue with plugin PITM" (Preview here
  3. Because you will need an Account for visiting account please follow "Konto eröffnen" (Create Account) instructions).
  4. After my approval for the account please visit again "Potential issue with plugin PITM"
  5. Click "1.png" Below heading "Attachments", that should work without problems.
  6. Close image view
  7. Move Mouse pointer to image below heading "My test with a screenshot" – should become magnifier
  8. Now Click that image
  » Expected (and so it does with WIN): Big image opens in new TAB
  » Actual:  New TAB opens, but without image view.

What are your results? FF Linux Problem or something else?

Asked by Rainer Bielefeld 1 year ago

Answered by Rainer Bielefeld 1 year ago

  • Solved

What with these HUGE cookie file sizes?

I took a look today and I had 237 MB in cookies! This was after clearing the cache of all files. I've only had this (new) machine a couple months. Short version: Sites … (read more)

I took a look today and I had 237 MB in cookies! This was after clearing the cache of all files. I've only had this (new) machine a couple months.

Short version: Sites have "cookies" from 200kb to as much as 34MB! For many of the sites over 3MB I have no account and have visited them only briefly.

To be clear, I don't care about the space being used. It's trivial. But what the heck is FFox storing and calling it "cookies"? Last I checked, a site was still limited to 4K size cookies and perhaps 50 per domain. So how are we getting to MB+ sized "cookies" per site? Again, the cache was cleared, so what's left aside from trivial cookie files of <4KB?

Desktop; Windows 11; Firefox 139.0.4 64 bit

Asked by MozzieBob 1 month ago

Answered by MozzieBob 3 weeks ago