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  • Solved

Relay Premium paid for but not showing

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to d… (read more)

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

Asked by raystrack 3 months ago

Answered by jonzn4SUSE 3 months ago

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Missing bookmarks after todays Mozilla update version 141.0.3

Hi, Today 8-7-25 Mozilla automatically upgraded to version 141.0.3. Now all of my bookmarks are gone. I can't find them on my pc. There are two profiles listed in the pro… (read more)

Hi, Today 8-7-25 Mozilla automatically upgraded to version 141.0.3. Now all of my bookmarks are gone. I can't find them on my pc. There are two profiles listed in the profile section. Neither seem to have my bookmarks. I have a lot of bookmarks and some are very needed. Please help me recover all of my bookmarks. Thank you, Geo

Asked by SuMo Bot 3 months ago

Last reply by David DeBord 3 months ago

  • Solved

Unable to save links.

When I try to save a page as a link, the space for the URL is filled with 'VVVVVVVVVVVVVVVVV'! How do I fix this? I can't take a screenshot because it disappears when I s… (read more)

When I try to save a page as a link, the space for the URL is filled with 'VVVVVVVVVVVVVVVVV'! How do I fix this? I can't take a screenshot because it disappears when I switch to cut & snip or 'save screen'.

Asked by BTINAZ 5 months ago

Answered by BTINAZ 2 months ago

  • Solved

Signing in to flickr

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone thro… (read more)

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone through all the usual procedures, clearing cookies etc, including starting Firefox in safe mode, but still the problem persists and I am now at a loss. As a test, I even installed the Chrome browser and I was able to log into flickr with no problem. I have a laptop running Window 11 and the latest Firefox and the problem is the same on that - no flickr login.

Thank you for your help

Asked by haithwaik 3 months ago

Answered by haithwaik 3 months ago

  • Solved

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (read more)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Asked by plantsower 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Locked

Lost all my pinned an open tabs

Firefuxxed was refusing to open new tabs so I shut it down and restarted it (always fixes it) and all my pinned and open tabs were gone with no way to recover them, it to… (read more)

Firefuxxed was refusing to open new tabs so I shut it down and restarted it (always fixes it) and all my pinned and open tabs were gone with no way to recover them, it took me half an hour to manually restore the pinned ones one by one but not all of them as I cannot remember all of them let alone all the open tabs I had (hours of research gone down the toilet).

There should be a way to backup and restore pinned and open tabs so this doesn't happen, the history option does nothing.

OS: Linux Mint 22 fresh install from a week ago Previous version of Firefuxxed updated after this shamossel.

Asked by a.frayed.knot.mate 3 months ago

Last reply by Paul 2 months ago

  • Solved

Containers

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in … (read more)

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in which the site is structured. As it references new pages, they are often in a different URL. For example, you start in login.site.com, which then tries to load dashboard.site.com, but it fails authentication on dashboard.site.com because it opens in a different container. Which then tries to open the login.site.com page again, which displays the login page, but showing it tying to complete the original authentication. I have tried to add each step along the way, but without success. Is there a way to overcome this?

Asked by Alan 3 months ago

Answered by Alan 3 months ago

  • Solved

reddit blocks Firefox

macOS 15.6 Firefox 141.0.3 - my preferred browser I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, al… (read more)

macOS 15.6 Firefox 141.0.3 - my preferred browser

I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, although my problem seems slightly different.

I can apparently login to reddit OK but when I try to access a subreddit thread, a warning comes up - see image.

I have cleared Firefox site data, cookies, cached files, etc - problem remains.

I have restarted Firefox in Troubleshooting mode - problem remains, so not an extension.

However, https://old.reddit.com has no problems with Firefox, lets me access threads, etc and comment.

No problems accessing reddit with Safari or DuckDuckGo browser.

Asked by UKLarry 3 months ago

Answered by Paul 3 months ago

  • Solved

Firefox tabs crashing constantly

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new… (read more)

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.

Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).

The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).

Here are some of the crash reports I've submitted:

EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815

Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812


Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?

Asked by RedPandaRaider 3 months ago

Answered by RedPandaRaider 1 month ago