Firefox Community Forum

Hi Team I would like ask about some website issue .The website do not allow me log in because see my Browser as outdated. Can it be fixed somehow? I use Firefox 115.34.0esr .

https://urzadskarbowy.gov.pl/

My windows 8 do not allow update new Browser and I would like use Firefox 115.34

Olek

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the splash page that says "Try FF VPN". I'm in Colorado, US. Anyone have a clue?

Hello, I’m using Mozilla Firefox on Windows 10.

The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

When uploading files with Firefox, I click the upload button, and the file browser window appears to upload files.

For as long as I can remember, it always defaulted to the last folder location that I uploaded a file, but just a few days ago, it stopped working, and always defaults to my home folder.

How can I make the upload window pop up, default to the last uploaded location? My OS is Linux Mint Cinnamon.

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a firefox update that was waiting for me to restart.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).

It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.

I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled

I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.

I installed Crome and out of the box, the thumbnails are there.

I've been using alt+a to open new tabs in a multi account container for a long time. Recently that shortcut stopped working possibly with the update to v148 as indicated in this reddit thread.

alt+a is not listed as a shortcut in about:keyboard or in about:addons > manage extension shortcuts or in my ubuntu shortcuts nor in any software I can think of thats running. I've disabled all add-ons except multi account containers and it still does not work. Changing the shortcut to another works fine.

Why would just that shortcut stop working? What else can I do to diagnose the problem?

When using Firefox mobile for android, a black bar appears at the bottom of the screen, above the address bar. Please see attached picture.

It only seems to occur when the "scroll to hide toolbar" setting is disabled. The bar moves upwards when using the keyboard.

Samsung galaxy s25 Android version 15 Firefox version 147.0.3 (Build #2016141759)

Please let me know if any more information is necessary.

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have shut down the desk top. How can I go to reinstall Mozilla Firefox default settings or do you have another solution?

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How can I get rid of the icon? The icon reduces the horizontal screen space available. I have a small laptop so this small amount of space is important.

Thanks for your help! Cindy

Whenever I type in "photo", Firefox has always autocompleted to photos.google.com. Today it's started autocompleting to photoquotes.com instead; a site I never use, and I don't know why Firefox is suggesting it.

I have followed SEVERAL guides for how to remove sites from autocomplete suggestions, and all of them give wrong advice.

I have gone to History/Manage History and 'Forget about this site'. That does not remove the site from autocomplete.

I have tried 'Hover over the entry to select it, then click delete'. This does not work. It only deletes the last character entered in the address bar.

I have tried 'Select the three-dot menu beside the suggestion and select Remove from history'. That is Not Possible with the top result in autocomplete, which appears above Firefox suggestions.

Could someone please tell me the CORRECT answer on how to remove specific websites from being suggested in autocomplete!?