Firefox Community Forum

Started a few days ago, I'm getting a Access Denied error on Sky News web site-:

Access Denied You don't have permission to access "http://news.sky.com/uk" on this server. Reference #18.6e3f655f.1775840716.11cf0872 https://errors.edgesuite.net/18.6e3f655f.1775840716.11cf0872

Has anyone a clue? I can go to the Sky Watch live..... when I click any link I get the same result above. This happens when running Firefox in safe-mode.

Running Win 7 x64 115.33.0ESR This is the only problem I have.

Dave

Hi Team I would like ask about some website issue .The website do not allow me log in because see my Browser as outdated. Can it be fixed somehow? I use Firefox 115.34.0esr .

https://urzadskarbowy.gov.pl/

My windows 8 do not allow update new Browser and I would like use Firefox 115.34

Olek

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

For some time now, when opening Firefox, I do not find the tabs I opened in the previous session. I've checked that the "Open previous windows and tabs" box is checked, but it didn't help. I uninstalled Firefox and reinstalled it from a fresh .EXE file, but that didn't work either. I've searched for resources on the subject but haven't found a solution to my problem. I should mention that I'm not a computer expert and I'm not exactly young any more.

Can anyone help me?

Thanks in advance.

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even when i go to the advance and say proceed. Nothing happens and i'm getting no where. I know many of the sites don't have anything to do with asking for credit card, Scam or even having popup's. I test the sites in other browsers and there work without any issues. But Firefox is starting to lock me out of many sites due to this. How can i make this stop. As i used Firefox for many years.

The sample that is in the screenshot is a Anime data base that i have also used for years. But today shows this. But was working fine yesteday. What is going on and how can i fix it. So i can start using the browser that i love on the sites i want to.

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites.

You don't have permission to access "http://www.kroger.com/pr/pickup-delivery-savings-4?" on this server.

Reference #18.13200117.1772323532.fee04a0c

https://errors.edgesuite.net/18.13200117.1772323532.fee04a0c

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, and we can help unlock your account.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

I just wanted create Account recovery key to keep my account more secure. So I did that + updated my password.

Now when I open the browser, it says account disconnected and that I need to create a new profile. I did that, but it started syncing from old chrome account with old extensions, bookmarks etc. Plus bookmarks from my phone.

I try to sign in and create new profile with the original profile settings that I want. But it keeps saying "This profile was previously synced to a different account". And now that I saved the bookmarks and made a third, fourth profile. Those don't work as it wants me to sign in. Only the 2nd profile that Firefox made me create which has the old extensions, bookmarks etc. It is missing a lot. So now I am just stuck in create profile loop. And cant use the one I want because I wanted more security? Do I need to uninstall and install again, would that help? I wish there was someone to talk to help me. I just want to use my original profile that I used earlier today to update the security settings.

Hi. Now that the 'Open Link in Split View' has annoyingly replaced the spot previously held by 'Open Link in New Window' i keep clicking on it accidentally (muscle memory).

I don't want to have to retrain my muscle memory, but despite creating css file generated by Claude that should in theory remove the option, and putting it the Profile Folder, it will not go away.

How do i remove it?

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows