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  • Solved

Screen Capture disappeared from my firefox

Hello everyone, i need help. The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i procee… (read more)

Hello everyone, i need help.

The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i proceed with that to reactivate that tool again?

Asked by igormaidenbrasil 1 month ago

Answered by cor-el 1 month ago

  • Solved

Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (read more)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Asked by brianheckert 1 month ago

Answered by brianheckert 1 month ago

  • Solved

How can I stop FireFox from changing my Adobe PDF's to FireFox HTML's???

I was converting a MS word doc on my computer to an Adobe PDF and saving it on my computer. FireFox changes it to a FireFox HTML (I'm not not even using the Browser). Whi… (read more)

I was converting a MS word doc on my computer to an Adobe PDF and saving it on my computer. FireFox changes it to a FireFox HTML (I'm not not even using the Browser). While MS windows 7 lets me choose which way I want to view it (with Adobe or any browser), it is IMPOSSIBLE to post onto Facebook. FB is looking for a PDF and the file I converted to is something else. So now I can't post my PDF's because FireFox intrudes into my computer and changes things. HOW CAN THIS BE RECTIFIED? Can I stop FF from doing this?

Asked by CruzR 5 days ago

Answered by jscher2000 5 days ago

  • Locked

v.89 proton disabled

Windows 10 Firefox 88/89 64-bit PC It seems there was a compact mode before version 89? I don't know if that's what I want. I would like to have a simple selection in FF … (read more)

Windows 10 Firefox 88/89 64-bit PC It seems there was a compact mode before version 89? I don't know if that's what I want.

I would like to have a simple selection in FF Preferences to turn OFF the Proton stuff. I am not an IT geek and I'm not comfortable doing things like changing CSS code - if I knew how to do that stuff, I'd be using Linux not Windows. Since I'm stuck with Windows, I rely on a good browser like FF v.88 to take care of the technical stuff.

Version 89 seems to be OK with Proton shut off, but I hear this is a temporary fix. I also don't know if shutting off Proton fixed the spacing nightmare in Bookmarks - I lost mine reloading v.88 and haven't had a chance to look for them. (v.89 is on the PC upstairs - this one is still on v.88.)

For some context on the anger at FF's change, those of us who use Facebook on a regular basis were forced into a horrendous update in late 2021 which barely works, and Facebook continuously changes code, fixing what isn't broken. To find that the browser we've relied on for years did the same with no warning is very upsetting.

I'd like to get a message directly to Mozilla but "Submit Feedback" has been shut down for over a week.

Asked by fidservant 1 week ago

Last reply by Chris Ilias 3 days ago

  • Solved

How to fix Firefox freeze after clicking "Save Image As" from dropdown context menu?

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is n… (read more)

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is no ability to switch tabs or cancel the context menu. The image itself never saves to disk. I have reformatted and installed Firefox several times fresh out of the box and it still has this behavior. Running Firefox from the console and having Firefox freeze gives no indication or error or message about what is going on. I would say this happens 1 out of 20 images saved. I can easily reproduce this behavior, even though it is inconsistent.

Asked by Rob 1 month ago

Answered by Rob 3 days ago

  • Solved

Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (read more)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Asked by 2014762174a 2 weeks ago

Answered by Yegorius 4 days ago

  • Solved

Google Maps goes black (again)

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captio… (read more)

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captions still readable.

Doing the following didn't fix: Restart Firefox. Update Nvidia Drivers (updated yesterday to 466.11, didn't resolve). Disable every add-on and setting default theme. Disable Hardware Acceleration from settings.

THIS temporarily fixed: Entering Firefox Troubleshoot mode.

So I assume the problem is in advanced settings. There are TONS of settings there. Any ideas? I 'd rather not go through a Firefox Refresh losing all site permissions/fine tuning for cookie settings/blocked content for every site made in years. I'm on Firefox 88, Windows 10 64bit ver. 2004, GeForce 950M, Core i7-4720HQ, 16GB RAM.


I put "again" in the title since another question about this is marked as solved for Firefox 68/69. Needless to say, I tried everything from that discussion (such as switching gfx.webrender.all), to no avail for the present issue.

Asked by madclarky 1 month ago

Answered by madclarky 1 week ago

  • Solved

screenshot missing since WIN 10 20H2 update yesterday

screenshot option is missing since WIN 10 20H2 update yesterday Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween … (read more)

screenshot option is missing since WIN 10 20H2 update yesterday

Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween

Asked by crmjhn 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Firefox autofills in username and password from ME on a form designed for person attributes (not me - anybody)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiri… (read more)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiring a click to see) a person can be a user (rare). My username and password are auto filled in ALWAYS now for the person (even when the form is not showing). Can I just change the field names (username, password) in the jsp and have Firefox NOT fill mine in automagically? Or if not, how do I tell the browser that these are normal fields - leave them alone PLEASE (do not auto-fill)?

Asked by rholme 1 week ago

Answered by rholme 1 week ago

  • Solved

Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper r… (read more)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Asked by Slouch 1 week ago

Answered by Slouch 1 week ago

  • Solved

Firefox version 89

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed ou… (read more)

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed out, difficult to tell the difference between tabs (I routinely have 30+ tabs open at once), plus it was slower. The biggest “peeve” was when I tried to enter a Google search question in the “Search” box, but Firefox kept jumping up the URL bar. Gawd I hate that! That did it! I decided to revert back to version 88 but you decided you would “punish” me for my decision. I lost all my bookmarks, passwords and preferences. I am a computer support volunteer and I work primarily with senior citizens, however I try to help anyone who needs my help. When I setup a new computer for a client, I usually install Firefox and Chrome, explaining that many people do not like the default browser that comes with Windows. From this point on, I will no longer recommend nor install Firefox. You lost a customer today. Congratulations.

I was really angry that there seems to be no way to actually send an email "TO" Mozilla. Instead, they depend on you volunteers to take the heat for them. If you know of anyway to actually get this information to them, I would appreciate it.

Asked by mrhabilis.store 2 weeks ago

Answered by mrhabilis.store 2 weeks ago

  • Solved

Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (read more)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Asked by pdlc1204 1 month ago

Answered by TerryN21 1 month ago

  • Solved

Context menu shortcuts are not working anymore

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it w… (read more)

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it work again. Is there any possibility to get those shortcuts back in the actual version?

Asked by david 1 week ago

Answered by cor-el 1 week ago

  • Solved

Défaut graphique

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mi… (read more)

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mise à jour mais rien ne passe. J'ai testé le mode dépannage et le mode réparer Firefox, le problème persiste.

Asked by blot.vincent 2 weeks ago

Answered by blot.vincent 1 week ago

  • Solved

Can we bring back a more compact view on FF 89 ?

Hi, I've just discovered that the "compact" layout has been removed from Firefox version 89. On top of that it look slike custom css is no more supoprted either. Is there… (read more)

Hi,

I've just discovered that the "compact" layout has been removed from Firefox version 89.

On top of that it look slike custom css is no more supoprted either.

Is there hope to get the compact layout back ? Where should we upvote for feature requests or the like ?

Asked by gthyzxojmrt 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

How to recover lost bookmark folder in bookmarks toolbar in pre 89

Pre v89 Windows 10- for some reason, one of my bookmark folders, containing many subfolders and individual bookmarks, has disappeared from my bookmarks toolbar. interesti… (read more)

Pre v89 Windows 10- for some reason, one of my bookmark folders, containing many subfolders and individual bookmarks, has disappeared from my bookmarks toolbar. interestingly, the lost Bookmark folder it does appear on my android phone. Is there some way of finding it on my desktop and restoring it from there, or possibly restoring it from my phone? I would think I would like to try to do this before installing version 89. Thanks in advance.

Asked by Bloogle 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Google bing anoying search page

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and… (read more)

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and I don't use Bing search, period!

Asked by flntlok 2 weeks ago

Answered by flntlok 2 weeks ago

  • Locked

Devs: STOP. CHANGING. THE. UI!

I don't know if it's a need to mark your territory, or some marketing major blathering about "holistic new user experience paradigms"--and I put up with the stupid move t… (read more)

I don't know if it's a need to mark your territory, or some marketing major blathering about "holistic new user experience paradigms"--and I put up with the stupid move to tabs on top (because apparently some dev felt that what Firefox users really wanted was Chrome!)--but this is a hideous, steaming turd.

'Oh no, showing the 'close tab' icon and clearly delineating between tabs interrupts the synergistic flow of the UI! Let's make the tabs one disgusting, unreadable blur from left to right! Also, let's make them take up more real estate on the screen, because people have higher resolution screens now--we can totally dominate the upper quarter! Oh, and force the change to the new layout, don't give people an option to revert--and don't warn them, either! EVERYONE MUST SEE OUR MAJESTIC, PERFECT, UNASSAILABLE VISION! Surely that won't confuse TF out of a bunch of grandparents whose hapless children/grandchildren will have to completely re-explain, multiple times, how to get to Facebook!'

Rolled back to 88.01, went through the "new profile" crap you put in to discourage rollback/cover for poor programming, and disabled automatic updates. Barring a major, earth-shattering security vuln, I'm done updating. And when that time comes, I'll find another browser.

Posting here because they've stopped soliciting feedback--probably because they know they've unleashed a sloppy splattered dook onto the world and they're tired of being screamed at.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by gpweaver 2 weeks ago

Last reply by Seburo 2 weeks ago

  • Solved

emails that aren't for me

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to… (read more)

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to the wrong person.

Asked by Ellen 2 weeks ago

Answered by Seburo 2 weeks ago

  • Locked

V89 Puts Mozilla into Retirement !!!!!

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality g… (read more)

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality gone? Why has Mozilla turned its back on those with sight problems?

Asked by mikewattam 2 weeks ago

Last reply by Seburo 2 weeks ago