• Solved

Firefox's pinned tabs closing

Hello everyone. I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows. Yesterday I… (read more)

Hello everyone.

I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows.

Yesterday I noticed that after closing the navigator with the "X" in the tool bar menu, as I usually do, the pinned tabs are not "recovered" when opening again.

This happened randomly without configuration changes involved and drivers/firefox are updated to the last version available.

Moreover, I've tested the same in my notebook and it works just fine, as it keeps the tabs open when a new window is open.

Is there any troubleshooting for this or do you have any idea what could have caused this to happen?

Let me know if you need any additional info. Thanks in advance!

Asked by g.calissi 4 days ago

Answered by g.calissi 3 days ago

  • Solved

windows 10 firefox 113.0.2 and firefox developer 114.0b8 won't play videos

hello, i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and fi… (read more)

hello,

i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and firefox developer as usual and did my same settings for years. but videos can't be played on reddit, twitter and linkedin. i tried to refresh browser, disabled addons (only ublock and enhancer for youtube is installed) to be sure. but still got nothing. in my laptop with same addons and same privacy & security settings could play videos.

twitter: https://i.imgur.com/rnPSWpd.png

linkedin: https://i.imgur.com/LPrBbuA.png

i can share everything that would solves the problem. thank you in advance.

Asked by firefox_ruined_my_life 6 days ago

Answered by firefox_ruined_my_life 3 days ago

  • Solved

Firefox blocks pop-ups from a website that has an exception for pop-ups.

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that sit… (read more)

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that site. If I go to the site and wait so it can do its thing, it opens about a few of them, and then Firefox decides that the rule I have set up is garbage, and firefox decides to ignore it and block the pop-ups from the site.

Why?

Why on Earth does Firefox decides that he must do something against the rule that the user has set up. Why does it have this completely disrespect to the user settings?

I am honestly really mad at whoever decided that ignoring an exception from the user was the default behaviour.

Now, if someone knows enough what is going on they will tell me, go to about:config, go to this obscure command and change its value, value which I can't know without coming here and ask. If I create an exception, then I am in my right to expect that the browser should do exactly as the exception has been configured.

By the way I have tried with the troubleshooting mode and still happens.

Asked by mail1729 1 week ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

Facebook Bugs When Using Firefox

These bugs have probably already been reported but just in case they haven't there's an issue where dates can't be viewed on Facebook posts without hovering the mouse cur… (read more)

These bugs have probably already been reported but just in case they haven't there's an issue where dates can't be viewed on Facebook posts without hovering the mouse cursor over the title of the post. The other bug is the cursor often, but not always disappears when commenting on posts.

Asked by eugbug1 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

As a website owner, prevent firefox VPN modal from appearing on our page.

Hello, I am a developer on an emergency intervention hotline for sexual assault. Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See… (read more)

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?


I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

Asked by lordpidey 4 days ago

Answered by Paul 4 days ago

  • Solved

Facebook not showing data and date on every post on Firefox

I noticed that on Facebook there is not shown data and time on every post. Some posts show this info, the other don't. I cleared cookies, deleted Facebook from history bu… (read more)

I noticed that on Facebook there is not shown data and time on every post. Some posts show this info, the other don't. I cleared cookies, deleted Facebook from history but it didn't help. On Chrome everything is showing normally. I put Firefox in solving problems mode, with add-ons off, it didn't help too. Any solutions?

Asked by matskrzela 4 days ago

Answered by cor-el 4 days ago

  • Solved

How to keep the loading page icon animation enabled?

I stupidly upgraded to the worst system in the world, Windows 11, and the silly animations caused serious strain on my device. I disabled the animation effects in setting… (read more)

I stupidly upgraded to the worst system in the world, Windows 11, and the silly animations caused serious strain on my device. I disabled the animation effects in settings, but now when I use Firefox as usual, the loading page icon animation has become a static hourglass icon, which is unfriendly. How can I enable the loading page icon animation while keeping the system animation effects turned off?

Asked by 愿景 5 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Windows Firefox won't sync with Android and vice versa no matter what

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms.… (read more)

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

Asked by GoldenSW 4 months ago

Answered by GoldenSW 4 months ago

  • Solved

Error with facebook page

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm … (read more)

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm restart my firefox, remove and resync ... but this error continue. I'm try other browser as chrome, brave no error. How to fix it? I'm the fan of Firefox but user experience too bad with this error I'm upload some images screenshot with error and no error with chrome browser. ++

Asked by clonemux001 5 days ago

Answered by cor-el 4 days ago

  • Solved

Firefox 113 - tab bar moved to above tool bar

I've just installed Firefox 113.0 and my tab bar is now above the toolbar and bookmarks bar. Up until 112, the tab bar was below the bookmarks bar. I have no changed anyt… (read more)

I've just installed Firefox 113.0 and my tab bar is now above the toolbar and bookmarks bar. Up until 112, the tab bar was below the bookmarks bar. I have no changed anything in UserChrome and in fact that file is still dated 2020. I've searched but haven't found an explanation. Anyone know what changed or is this just a bug? Thanks

Asked by bobbd 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox won't open .pdfs in Acrobat

I have always read downloaded .pdf files in Acrobat. I inadvertently changed the setting to "Open in Firefox" (I got a prompt and clicked it without intending to). I have… (read more)

I have always read downloaded .pdf files in Acrobat. I inadvertently changed the setting to "Open in Firefox" (I got a prompt and clicked it without intending to). I have changed the preference back to "Use Adobe Acrobat" in Settings/General/Applications, but Firefox keeps opening pdfs in a browser window. How do I get Firefox to abide by my preference setting?

Asked by alansanstad 4 days ago

Answered by alansanstad 4 days ago

  • Solved

Windows 11 Audio fail, works on all other browsers

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not fe… (read more)

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

Asked by VeeVee 5 months ago

Answered by VeeVee 5 months ago

  • Solved

Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 week ago

Answered by Terry 1 week ago

  • Solved

Right click on mouse just quit offering option to "open in a new tab"

On a Mac, OS 11.7.7. When I have right-clicked with my Apple mouse on an link in a website page, I've been shown the option "Open page in a new tab". That option has ju… (read more)

On a Mac, OS 11.7.7. When I have right-clicked with my Apple mouse on an link in a website page, I've been shown the option "Open page in a new tab". That option has just disappeared on me, unless I simultaneously press the Control key. What can I do to restore that function (without simultaneously pressing Control)? Even if you cannot answer my question, it would be helpful to know whether the problem is in a Firefox setting or an IOS setting.

I'll be most grateful for your help. Thank you

Asked by jayhhpc 5 days ago

Answered by jayhhpc 5 days ago

  • Solved

browser will not sync bookmarks and history from old computer

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you shoul… (read more)

my older asus laptop had a critical failure and I needed to get a new computer and to my understanding when you have had a Firefox account for as long as I have you should be able to sync your whole account to a new device to my dismay that is not the case and I have years of bookmarks and history on my account urgent fix would be appreciated.

Asked by Abyss 6 days ago

Answered by Abyss 5 days ago

  • Solved

Choose where bookmarks saved

Win 7 64 bit. 109.0.1 (64-bit) I have two admin user accounts. On number two when I bookmark a page it automatically puts a folder on the toolbar. in number one it put… (read more)

Win 7 64 bit. 109.0.1 (64-bit) I have two admin user accounts. On number two when I bookmark a page it automatically puts a folder on the toolbar.

in number one it puts in the bookmark pull down [where you click Bookmarks from the menu bar] and I can create a folder on the toolbar if I want. I want.

I do not want all boomarks to be on the toolbar but want the toolbar shown as i want to be able to add a folder

Asked by GardenSurfer 6 days ago

Answered by cor-el 5 days ago

  • Solved

Firefox freezes on start and never stops checking for update.

I have a new Mac mini M2, and Firefox will not work. I have had zero problems with FF on my old mini. I am operating MacOS 13.3.1 (a), and trying to get Firefox 113.0 t… (read more)

I have a new Mac mini M2, and Firefox will not work. I have had zero problems with FF on my old mini.

I am operating MacOS 13.3.1 (a), and trying to get Firefox 113.0 to work. It will start, but, after running through the new-install windows, it will not load any pages, such as google, and gets stuck in "a checking for updates" loop. Eventually, I have to force quit. I have removed all traces of previous versions from my system, and restarted, then done a clean install of FF, without loading any previous information, files, tabs, etc. Just the bare bones. All antivirus is off. No plugins other the the Open H264 and Widevine Content Decryption. No extensions. Set on standard privacy.

I have done this several times. Working in trouble shooting mode makes little difference. I can sometimes open 3 tabs before everything goes south.

Safari is working fine.

I'm about to give up on Firefox. Any help would be appreciated.

Asked by andrew210 2 weeks ago

Answered by cor-el 6 days ago