When I click on an article or any link in Outlook, I get an error message that says, Your organization's policies are preventing us from completing this action for you. … (read more)
When I click on an article or any link in Outlook, I get an error message that says, Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.
I'm not an 'organization', just a user and obviously there's no help desk to contact, so I thought I'd reach out to see if someone might have a solution to this problem.
I have already made sure that my default programs are set to Firefox for my browser and Outlook for my email and made sure all the defaults are selected.
I have also run a full windows scan program which came up without any errors and I have run a registry scan that fixed every identified error.
I'm still getting the same error message and the only way for me to open up an article or a link from an email is to 'copy hyperlink', open up a new tab in Firefox and select Paste and Go, which is driving me nuts and wasting a ton of time.
I don't know what else to do at this point.
I did find a document on the internet that has what it says is a method to resolve this exact error message problem, but the instructions are specific to Internet Explorer, not Firefox. I'm hesitant to find those same tools on Firefox (which is quite possible, though some of them are in different places on Firefox than they are on Internet Explorer). My concern comes with the fact that the final step will 'reset' every setting to it's default condition, so it seemed like a good idea to try to get some expert help before I perform such a drastic action.
Also, I'm also making the assumption that if I did do a complete reset, I would be able to restore Firefox back via my most recent System Restore and it would bring back all my customizations, browers add-ons, personal settings, home pages history, cookies, privacy settings, etc. - but I'd like someone to weigh in on this.
Thanks for any help anyone can provide.