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Log ins lost every time I start FireFox - only started happening recently.

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else. Back Story: I have a "few" windows an… (read more)

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?


To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Asked by teeny_weeny 1 year ago

Answered by cor-el 1 year ago

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SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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cannot find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both).

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore … (read more)

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore the tab for Institute for the Study of War and its companions. i hope you are warm and rested.


to do my regular research, i have lost three or four (or more) windows with multiple tabs, as a result of my reorganizing tabs. i think of each window with one of its tabs, so these would be, "Emma Loop" (which includes all federal court districts tabs and related info); "Kyle Griffin" (which includes various journalist/news tabs); "emptywheel" (which includes various journalist/news tabs); and other such similar windows whose name ID i don't remember.

restore scares me because it will apply to bookmarks.

i recently began migrating from twitter to mastadon, and wanted to add my regular tabs to mastadon. i moved tabs to keep track, but it seems the tab's parent windows disappeared. i cannot be more clear, because i had a total of about 15 windows with multiple tabs EACH. i regularly exited the program to install updates and because of my settings, all the windows/tabs were saved correctly. this is a great feature.

it takes time to create a window with multiple tabs, and i don't have much of a brain, so it's hard for me to learn new stuff. maybe we can work together to clarify what i need. i just want my "lost" windows/tabs to return to the others so i can continue going forward. i blame this guy - the "new twitter owner" - who has even made changes to UKRAINIANS' account performances. thank you.

Asked by notanotherhero 9 months ago

Answered by notanotherhero 8 months ago

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Double spacing in Menus is back :'-(

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the m… (read more)

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the menus now take up. Fortunately there was a work around, by setting 'browser.proton.contextmenus.enabled to false they returned to normal

This morning Firefox my got upgraded and the double spacing problem is back again. However there appears to be a bug with the setting and the menus won't return to normal. I'm now stuck with stupidly large menus that won't fit on the screen and lots of painful scrolling.

Does anybody have an alternative workaround until this is fixed?

Asked by stormcloud 2 years ago

Last reply by chrisjsevans 1 year ago

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 1 year ago

Answered by randee1 1 year ago

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Background turned black after 95.0 update

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black f… (read more)

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

Asked by JudEric 1 year ago

Answered by cor-el 1 year ago

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Unable to type a "space"

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all word… (read more)

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all words in a sentence running together. Tried other browsers and they work fine. Changed keyboard as well no joy. Typing is normal in applications like adobe, word, etc..... Only happens during Firefox use......... Uninstalled and reinstalled Firefox, also no help..... How do I fix ?

Asked by doej79779 1 year ago

Last reply by cor-el 1 year ago

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Other Bookmarks in the Firefox Toolbar is missing

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through… (read more)

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through the Bookmarks Manager, but no arrow on the Toolbar. How can I get it back?

Asked by Barry_Merchant 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (read more)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Asked by pdlc1204 2 years ago

Answered by Terry 2 years ago

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Close Multiple Tabs sub-menu in context menu

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context … (read more)

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Asked by gershonido 3 years ago

Answered by gershonido 3 years ago

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Migration to ESR 115.1 from 115.0.2

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115… (read more)

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Asked by dkoke@shaw.ca 2 months ago

Answered by James 2 months ago

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PRIVACY: The Big Lie

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers. Even If I try to block the connections wit… (read more)

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers.

Even If I try to block the connections with a Firewall, it's useless, because the next time I start it, it still connects to Amazon using diffferent IP address, even if the starting page is totally blank.

It is not about keeping firefox up-to-date, because when I manually start the search for an update, Firefox establish a new connection: Mozilla REALLY want my browser to SEND datas to Amazon, which is one of the worst company when we talk about collecting personnal informations, just like Google, which Firefox also use, but it's less dramatic since I can decide to not use that feature.

So, like I wrote, I try to block Amazon IP addresses: The result is that I can't access extensions store, but that's still not the use of these servers, since even If It's blocked, Amazon still appears in Established connections, and it's not about Search: Indeed, Amazon appears in a list of engines we can use ( if we want it ), but it's un-checked, and I use a different search engine, so what's left now, since there's apparently no reason at all for these connections to happen.

Here's my theory: Mozilla need money to survive, so it sell informations about its users to Amazon, and that's why it's so important to keep these connections alive.

The fact that we're forced to connect to Amazon servers shows that it's not necessary and that whatever the reason you ive me (update, protection...), it's probably (obviously) not the truth.

Waiting for a real answer !



I

Asked by SmilieX 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that… (read more)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Asked by mjl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (read more)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Asked by robert.mcknight 1 year ago

Answered by Dee 1 year ago

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Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (read more)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Asked by pmc1 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 107 disabled my floating search window.

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findba… (read more)

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findbar {-moz-box-ordinal-group: 0; position: fixed !important; }. Firefox 107 has made that .css instruction non-executable. If I text out the instruction I now get the search box at the bottom of the screen. I want it back to a floating search box. Is there a fix in 107 so I can use my .css file or is there another way to get the search box floating. Regards

Asked by Wallytek 10 months ago

Answered by Wallytek 4 months ago

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Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is tha… (read more)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (read more)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Asked by WordWeaver 1 year ago

Answered by WordWeaver 1 year ago