Showing questions tagged: Show all questions
  • Locked
  • Archived

this happens whn ever i clean history or cache in Firefox

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav … (read more)

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Asked by Mary 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Number is not getting recognised

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked… (read more)

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Asked by Bikram Singh 8 months ago

Answered by TyDraniu 8 months ago

  • Solved
  • Archived

Profiles NOT isolated

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information. Firefox,… (read more)

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information.

Firefox, however, does NOT ISOLATE PROFILES. On ANY Firefox profile, if I log into LastPass EVERY PROFILE is forced to use THAT information- even going as far as logging out and logging into the OTHER profile's information/account. This is 1990's level idiotic.

WHY are profiles SHARING LOGIN INFORMATION!? This is entirely stupid and defeats the entire purpose of multiple profiles.

I had this happen with Facebook logins, too... WHY does ONE profile FORCE OTHER profiles to change their login information?! WHY ARE THEY NOT SEPARATED?!

How do I solve this?!

it is the SINGLE biggest reason why I can NOT switch to Firefox again. Chrome does this. Chromium does it. EVERY Chromium browser does this. 10 years ago Firefox did this... and I left it when it QUIT doing this... when it BROKE profile separation.

Why is this STILL a problem?!

Asked by Zor 1 year ago

Answered by Zor 1 year ago

  • Solved
  • Locked

The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (read more)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Asked by soalivetoday 5 months ago

Answered by soalivetoday 5 months ago

  • Solved
  • Locked
  • Archived

Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (read more)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 7 months ago

Answered by pauljaniga 7 months ago

  • Solved
  • Archived

[SOLVED] Keyword in bookmark caused Firefox to redirect all searches starting with the word "amazon" to Amazon

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with what… (read more)

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with whatever I typed as a product search. For example, if I type "amazon sucks" in Firefox's URL bar, instead of getting a Google search for the phrase "amazon sucks," I get an Amazon page with the word "sucks" pre-filled in Amazon's product search (and a screen full of socks).

I don't have a search keyword for "amazon" in my Firefox settings. As far as I can tell, no other magic word does the same thing. (For example, if I type "yahoo sucks" or "walmart sucks," I get the desired Google searches. I don't get redirected to a Yahoo or Walmart page.

How do I turn this behavior off?

Asked by Jon9 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Broken font-families

Hi everyone, lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by my… (read more)

Hi everyone,

lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by myself without any luck. What I did so far was reset my Windows fonts to default, reinstall Firefox and look what font-families are loaded through the Inspect tool. If I opened the same web page in Chrome the font looks OK. Two websites the issue is most visible at - support.fiverr.com and gmail.com when someone replies to my e-mail.

Please find below a screenshot of what I mean

Asked by koko 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Deceptive Site warning

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning. I am quite happy that although the SSL might not be current that the website… (read more)

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Asked by Paul Barrow 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

text coding

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would e… (read more)

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would expect. Lately the characters ', ", and - have been resolving as a �. There might be others I'm not aware of. Which means the characters are not found in the codex. What do I need to do to resolve this issue. I believe it started after one of the last two updates. I don't see this happening in edge or chrome.

Thanx

Asked by petecovert 1 year ago

Answered by petecovert 1 year ago

  • Solved
  • Archived

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 1 year ago

Answered by mais285 1 year ago

  • Solved
  • Archived

Folder color in 111 version

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(h… (read more)

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul); .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: gold !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks) { fill: black !important; } treechildren::-moz-tree-image(container, livemark) { fill: orange !important; } .bookmark-item[container][query], treechildren::-moz-tree-image(container, query) { fill: dimgray !important; }

I do not know because it doesn't work now. Maybe version 111 no longer admits it? Do you know how to put the yellow folders?

Asked by Lombard.Lombard 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (read more)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 7 months ago

Answered by idsks111 1 month ago

  • Solved
  • Archived

Can't reach many website, including Mozilla.org - "we could not verify the certificate: reason = timeout"

Something is going on with Firefox. Web pages will not load, and the error message is "we could not verify the certificate: reason = timeout". My internet speed is 40… (read more)

Something is going on with Firefox. Web pages will not load, and the error message is "we could not verify the certificate: reason = timeout".

My internet speed is 400Mbps. I don't have a delay here. I've rebooted the PC, restarted Firefox, and about 3 out of every 5 web pages comes up with this error.

I couldn't even get to the Mozilla support site with Firefox. I had to use a different browser.

What's going on?

Ed

Asked by ed9213 8 months ago

Answered by ed9213 8 months ago

  • Solved
  • Archived

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 6 months ago

Answered by R_Welsh 6 months ago

  • Solved
  • Archived

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

Hotmail through Firefox breaks my network card

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I o… (read more)

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

Asked by M Donaldson 6 months ago

Answered by zeroknight 6 months ago

  • Solved
  • Archived

History is being lost

This morning I noticed that my Firefox history has lost everything before April 2018. Fortunately I have another computer in sync with the first computer, and I was able … (read more)

This morning I noticed that my Firefox history has lost everything before April 2018. Fortunately I have another computer in sync with the first computer, and I was able to transfer the file places.squlite and recover my history. But why did it happen? And it's not the first time. Last year I lost from 2015 to 2017 or so. How can I prevent this from happening again?

Asked by Eric_Kvaalen 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (read more)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Asked by Sean Stevens 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

I have Mozilla Firefox installed years ago. Today I have trouble getting it to run.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.… (read more)

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Asked by firefoxhelp.20.sysops 4 months ago

Answered by TyDraniu 4 months ago