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  • Solved

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Mozilla cancellation?

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I… (read more)

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I would regret losing this privilege. Thanks.

Asked by cantare 1 week ago

Last reply by James 1 week ago

  • Solved

security

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox sa… (read more)

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox says i am on the latest version

Asked by patrank8240 1 week ago

Answered by James 1 week ago

  • Solved

hacked

Stop the hacked in my account please help me this is really urgent

Asked by Ella Thomas 3 weeks ago

Answered by Paul 3 weeks ago

Scammer Security Breach

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my comp… (read more)

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

Asked by d.cfast 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Connection during update

Hello, I have a question regarding automatic updates for Firefox. I sometimes use a Linux live system (with pre-installed Firefox 140), and Firefox updates flawlessly t… (read more)

Hello,

I have a question regarding automatic updates for Firefox.

I sometimes use a Linux live system (with pre-installed Firefox 140), and Firefox updates flawlessly through the „Help --> About Firefox“-setting.

Is the connection with the Mozilla-server encrypted (https:) during this update?

Are the updated files also checked for integrity?


thank you in advance

Newbie72

Asked by Newbie72 1 month ago

Which countries will Firefox VPN be available for selective test?

I understand that Firefox VPN will be out for test. However, it is not clear which countries it will be available from the article: https://support.mozilla.org/en-US/kb/… (read more)

I understand that Firefox VPN will be out for test. However, it is not clear which countries it will be available from the article:

https://support.mozilla.org/en-US/kb/use-ip-concealment-in-firefox

How is it planned?

Asked by wxie 1 month ago

I got a leak somewhere

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just go… (read more)

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just got another one. I couldn't get Mozilla VPN to work it just quit working at all. I turned Pocket off but I'm still getting 17 to 18 instances of Firefox. Dont know where to go now. Thinking of pulling the plug and starting over.

Asked by bldeming 3 months ago

Last reply by Paul 3 months ago

relay

possibly very stupid question - how do i not mask emails to addresses of people i want to know who i am? or does relay only apply to websites/newsletters etc and not ema… (read more)

possibly very stupid question - how do i not mask emails to addresses of people i want to know who i am? or does relay only apply to websites/newsletters etc and not emails to contacts in my inbox?

Asked by amandaetal2 3 months ago

Last reply by Paul 3 months ago

  • Archived

Emails and Donation Links

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the… (read more)

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the email I received today was from Mozilla (and not a spoofed email address, shouldn't Mozilla ask us to visit it's webpage to make a donation rather than email us a link? Regards

Asked by alan127 6 months ago

Last reply by alan127 6 months ago