Showing questions tagged:

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (read more)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

Solved 1 100

Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High Dear Support Team, I am writing to you today to file an urgent complaint a… (read more)

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Dear Support Team,

I am writing to you today to file an urgent complaint and to request immediate technical assistance.

Following today's update of your browser, I discovered that all passwords stored in my account have been deleted. As I strictly depend on this account and the stored credentials for my daily work, this loss of data constitutes a significant disruption.

My previous attempts to recover the data via standard recovery functions have unfortunately been unsuccessful.

I therefore request your immediate assistance in restoring my data. Ideally, a rollback of my profile to a backup state from this morning, February 25, 2026, at approximately 08:30 AM, is required to restore the state prior to the faulty update.

Please inform me immediately of the steps you are taking to resolve this issue. Due to the urgency of this matter, I look forward to your response within the next few hours.

Sincerely,

Open 1 90

search text rather than opening external link

I'm struggling to disable this behavior of firefox. When I type "something: text", it's opening a pop-up asking "Open link with System Handler?". I would rather just sear… (read more)

I'm struggling to disable this behavior of firefox. When I type "something: text", it's opening a pop-up asking "Open link with System Handler?".

I would rather just search the internet for "something: text".

How can I do that?

I've tried to play with parameters like network.protocol-handler.expose.something network.protocol-handler.app.something network.protocol-handler.external.something network.protocol-handler.warn-external.something

but didn't manage to do it

Open 4 91

Cannot find firefox custom installation installer

I am currently using Windows 11 (64 bit). I have installed Firefox in a separate drive instead of Local C to save space. Now that I have done so, the automatic update fai… (read more)

I am currently using Windows 11 (64 bit). I have installed Firefox in a separate drive instead of Local C to save space. Now that I have done so, the automatic update fails often which causes me to try and find the custom installation on the Firefox download page. I use https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windo... page to try to find the correct installer.

Unfortunately, the download page that I was directed to, I can't seem to find the custom installation setup. When I click download, it keeps giving me the automatic Firefox Installer and proceeds to add Firefox on my C drive rather than the Mozilla Firefox Setup Wizard.

Can someone kindly direct me to where I can download the Mozilla Firefox Setup Wizard to update Firefox?

Solved 2 209

sight that use to work I can't get into any more

all the sights I've used for years will not open and will not work I can't even use them any more they work fine in other browsers don't know what you did but it is al… (read more)

all the sights I've used for years will not open and will not work I can't even use them any more they work fine in other browsers don't know what you did but it is almost unusable

Open 1 99

cannot connect a website with firefox bu can with edge

When i try to connect to some websites, firefàx prompts "error 502 bad gateway" the same websites work on EDge ! Unable to connect Firefox can't establish a connection t… (read more)

When i try to connect to some websites, firefàx prompts "error 502 bad gateway" the same websites work on EDge !


Unable to connect

Firefox can't establish a connection to the server atxxxxxxxxx

Error code: 502 Bad Gateway

. The site could be temporarily unavailable or too busy. Try again in a few moments. . If you are unable to load any pages, check your computer's network connection. . If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Try Again

Open 4 241

Should I open Firefox every time I restart my computer?

Very often, Firefox asks at startup: “Should I open Firefox every time I restart my computer?” I don’t need this function, how can I remove this request forever? There ar… (read more)

Very often, Firefox asks at startup: “Should I open Firefox every time I restart my computer?” I don’t need this function, how can I remove this request forever?

There are only two buttons: 1. Yes, open Firefox 2. Not now :(

Open 1 155

Is Mozilla monitoring your computer (with the browser closed) in the background?

I noticed a wierd popup when opening mozilla. It said "you're always starting mozilla when starting the pc". How and why does an internet browser have to have any informa… (read more)

I noticed a wierd popup when opening mozilla. It said "you're always starting mozilla when starting the pc". How and why does an internet browser have to have any information regarding when I boot my PC? What else does mozilla look at outside the browser environment?

If they claim it's needed for performance: Illogical, boot times have nothing to do with the internet browser. If referring to general performance then you can't possibly track and tailor every new piece of hardware that enters the market. Instead you make your browser with prerequisites that you yourself control (eg. install vcredist for this browser to work or something like that).

Why then is Mozilla monitoring my computer when the browser isn't even open or running?

Open 4 173

Font and graphics errors

Distorted fonts and graphics. I've tried: 1. disabling graphic acceleration 2. change default fonts 3. reinstall firefox 4. remove extensions Seems to be mostly fonts bu… (read more)

Distorted fonts and graphics. I've tried: 1. disabling graphic acceleration 2. change default fonts 3. reinstall firefox 4. remove extensions

Seems to be mostly fonts but perhaps also graphics. Only happens in firefox. Please help. Thanks

Open 1 117

When opening Claude in the AI chatbot, the leftmost area cannot be clicked.

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bot… (read more)

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bots (such as ChatGPT or Gemini). What could be the cause? My environment is as follows:

OS: Windows 11 Pro x64 Firefox version: 147.0.4

Additionally, tabs are set to vertical display, and the sidebar expands only when the cursor hovers over it.

Thanks.

Solved 2 248

Email address drop down autofill

When I am using the Firefox browser and am on a site that asks for my email, there is a Firefox dropdown with a list of email addresses. There are many email addresses on… (read more)

When I am using the Firefox browser and am on a site that asks for my email, there is a Firefox dropdown with a list of email addresses. There are many email addresses on this drop down list and I cannot find where I can edit that list.

Nothing is the Autofill settings comes up. Where is that list of autofill email addresses?

Solved 1 145