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  • Archived

can't access synced data

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reas… (read more)

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reason Firefox can't handle that reliably. It all worked, because I could just sync it, but now a month later I had to reinstall Windows and... I can't sync my browser.

I've tried every password I could think of. I can't recall if I wrote it down somewhere last time, or changed it since, but I'm pretty sure I'm using the right email. Right now I'm logged in with another account.

And while I see a tab session saved from last month, which is unfortunately a little out of date but better than nothing, I don't see any saved bookmarks from this year. Just one from a year ago. I have no idea what's happened exactly, but I wasn't as careful this time because the sync worked so recently.

Now I'm stuck! I have some very important bookmark folders saved, that are key to all my projects basically. I can't just start fresh. But I can't log in, can't find any password change written down in my notes, which I may just have forgotten to note down. And I can't find any contact for Firefox support.

I do value security when it comes to handling my data but there must be a way to verify who I am, and change the password using my email?

Asked by pk3 1 year ago

Last reply by pk3 1 year ago

  • Archived

Disable Google's Account sign-in prompts

Hello, I am browsing the latest FF and I keep getting the sign in with google pop up on so many sites and I really don't want to sign in with G on so many sites. I trie… (read more)

Hello,

I am browsing the latest FF and I keep getting the sign in with google pop up on so many sites and I really don't want to sign in with G on so many sites.

I tried setting "Google Account sign-in prompts " to off in my G accounts permissions page but the pop up is still popping.

Any ideas why?

Thanks

Asked by tanin 1 year ago

Last reply by Terry 1 year ago

  • Archived

making a private, local extention?

Im not even sure if this is possible, but figured id post here rather than email FF support and clog up time. ~ I have a file i use on firefox, using the developer mode … (read more)

Im not even sure if this is possible, but figured id post here rather than email FF support and clog up time. ~

I have a file i use on firefox, using the developer mode as a way to turn it into an extention but anytime i reboot my firefox it clears and i need to go into developer mode and make the file an extention on my browser once again. I was wondering if theres a way i can upload the file to my firefox, as an almost local/private extention just for me.

Its nothing malicious, simply helps me use a VPN to watch F1TV pro as im from the UK and it doesnt work here. The extention im working isnt made by me, and hasnt been approved by firefox to make it an extenion, maybe it violates some of their terms? not sure.

But i know its legit, and trust it myself its just a hassle to use. Id love some help here on if this is even possible!

Asked by NathanBrels001 1 year ago

Last reply by James 1 year ago

  • Archived

Multiple websites now requesting 2-factor authentication 2 and 3 times since last update

Multiple websites now requesting 2-factor authentication 2 and 3 times since last update.... Booking.com, my bank, Expedia, Sumup etc Is there something I need to change… (read more)

Multiple websites now requesting 2-factor authentication 2 and 3 times since last update.... Booking.com, my bank, Expedia, Sumup etc Is there something I need to change in security settings? Once I'm logged in once to these sites, they tend to remember the browser settings (me logging in basically) but since the latest update to Firefox last week, I am having to go through this process at least twice for several sites: once to log in and then again to take any actions once into my accounts... Thanks in advance UF

Asked by unionfan 1 year ago

Last reply by unionfan 1 year ago

  • Archived

Arabic Transcript not showing properly (boxes)

Hi, I have a very frustrating problem. In most websites (not just Google), my Firefox browser often does not display Arabic text properly like shown in the screenshot. … (read more)

Hi,

I have a very frustrating problem. In most websites (not just Google), my Firefox browser often does not display Arabic text properly like shown in the screenshot. The only solution is to restart my PC, but the problem keeps recurring.

Does anybody know of a permanent solution?

Please help; it's been happening for over a month now.

Thanks.

Asked by Kepitano 1 year ago

Last reply by Kepitano 1 year ago

  • Archived

How to avoid that account login info is stored?

Hi Firefox community, I don't want to store any account login data (also not usernames) on the shared PC that I'm using. In settings > passwords there is no entry, and… (read more)

Hi Firefox community, I don't want to store any account login data (also not usernames) on the shared PC that I'm using. In settings > passwords there is no entry, and under access data and passwords any options are deactivated. Although passwords are not stored, Firefox shows the user names/account names whenever I click such field. Where can I deactivate that user names/account names are stored and shown? Many Thanks in advance. Best wishes!

Asked by thema 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My sync data lost

Hi, So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck ! how can I ge… (read more)

Hi,

So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck !

how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this!

Thanks,

Asked by horsenight 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can I make changes that happend on one device to apper on another instantly?

Hi! :) ,I would like to know if I can for example, after syncing, close a tab on one device and I would immediately be closed on the other one. sorta automatic synci… (read more)

Hi! :) ,I would like to know if I can for example, after syncing, close a tab on one device and I would immediately be closed on the other one. sorta automatic syncing to the cloud after every registered changed

Asked by dontshowmyemailcommonmozilla 1 year ago

Last reply by James 1 year ago

  • Archived

how to disable Win+shift+(number) starting FF in safemode?

Hi, I use this windows shortcut for many apps. Windows key + Shift + (number) - Start a new instance of the app pinned to the taskbar in the position indicated by th… (read more)

Hi, I use this windows shortcut for many apps.

  • Windows key + Shift + (number) - Start a new instance of the app pinned to the taskbar in the position indicated by the number, even if one is already open.

There is a shortcut for firefox where holding shift and opening the program will start it in safe mode, and this is true when starting the program from the Taskbar too I've found. Effectively disabling the windows shortcut above.

I want use the win+shift+# combo to quickly open a new window of the browser no matter what program has focus on my desktop.

I found a support post describing how to completely disable safemode [https://support.mozilla.org/en-US/que.../1226264]. But I am wondering if there are other options available rather than removing the feature and modifying registry. Thanks

Asked by zag2023 1 year ago

Last reply by zag2023 1 year ago

  • Archived

Math Context Menu not showing up when clicking equation image on Wiki

Firstly: Happy Christmas, everyone. And should we not type again in between now and next year: Happy New Year as well. May all the best life can offer be on your path: T… (read more)

Firstly: Happy Christmas, everyone. And should we not type again in between now and next year: Happy New Year as well.

May all the best life can offer be on your path: True Health, True Peace, True Love, True Happiness and True Prosperity. Now and evermore.

And then some.  ;)


The issue: I am trying to copy an equation from Wiki. Normally, Firefox gives a Math Context Menu (Show Math As, Math settings, ... ), but lately this menu no longer pops up. As the equation is of substantial size, I am not looking forward to type it manually in Word ... .

Is there a way to regain this context menu?

Thank you. Sam

Asked by dtm_samurai 1 year ago

Last reply by dtm_samurai 1 year ago

  • Archived

detectportal.firefox.com

I keep CONSTANTLY getting an issue, that even wakes my computer up itself from sleep mode (even when im sleeping turning the monitors on and waking me up driving me CRAZY… (read more)

I keep CONSTANTLY getting an issue, that even wakes my computer up itself from sleep mode (even when im sleeping turning the monitors on and waking me up driving me CRAZY!), and it's always "Name resolution for the name detectportal.firefox.com timed out after none of the configured DNS servers responded." in my event log. Please help to stop this!

Asked by scott.groman 1 year ago

Last reply by scott.groman 1 year ago

  • Solved
  • Archived

Program FOCUS is non-existant in FF now

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (Histo… (read more)

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (History or Bookmarks) don't work until the cursor is clicked within FF which is a major concentration breaker. Is there something in the settings to give FF focus when it opens like it has always done in the past? I don't like changing things in there without guidance. It's not just me, my wife's laptop is having the same issues.

Asked by iamjaydear 1 year ago

Answered by iamjaydear 1 year ago

  • Archived

blocking unsollicited pop-ups

Hello all, First of all thank you for the good quality of mozilla products. I am using mainly firefix and thunderbird on linux (Ubuntu) on all my computers, that of my ch… (read more)

Hello all, First of all thank you for the good quality of mozilla products. I am using mainly firefix and thunderbird on linux (Ubuntu) on all my computers, that of my children and of any friend I can convert to open-source computing.

I have done all possible documented actions to configure firefox for blocking pop-ups, including standard (permissions in privacy & security settings) and advanced (filter on autoplay parameters in about:config) options available. I keep receiving pop-up windows with unwanted videos, e.g. on my paid subscription to a local news website. See the attached screen capture, where I right-clicked on the pop-up window. You will see that a "digiteka" player keeps appearing and I never sollicited these videos. I hate this. It's not even pub, it's news, but when I'm reading an article I don't want to be bothered with other news that I'm not interested in. Plus, I don't want any unauthorised software like this digiteka player running on my computer without my permission. It's not a firefox module, it's probably silently downloaded over my connection with my news provider with no notice. I could go as far as blocking autoplay so the video will not start playing automatically, but I would like to completely block the apperance of such windows and any download of something executable on my computer. What could I do in addition? I there any way, other than stopping my subscription to this site?

Many thanks for your help. Patrice.

Asked by PB64 1 year ago

Last reply by PB64 1 year ago

  • Archived

Sync Help: Reinstalled Firefox and lost my Bookmarks & History

Hi, I realized my Firefox browser had installed itself twice upon installation. So I uninstalled it, reinstalled it, and then logged back into my Firefox account. I tried… (read more)

Hi, I realized my Firefox browser had installed itself twice upon installation. So I uninstalled it, reinstalled it, and then logged back into my Firefox account. I tried to sync everything up, but for some reason it's acting like my bookmarks and history no longer exits. Did I overwrite all of my bookmarks? Or did I just not sync it properly? Please help!

Asked by Justine 1 year ago

Last reply by Justine 1 year ago

  • Archived

Size limit on downloads

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. … (read more)

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. I tried a couple of times on that file, and every time the download failed just before the 4 GB total appeared in the download notice section. I checked online to see if others were having the same problem, and I found a few who were, but there was no solution posted. Is this a specific feature of Firefox, and is there anyway to increase the file size limit in your browser registry?

Asked by dfpeddle66 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

One website will not function as expected

There is one particular website which is a necessary site for me. It is "realestate.com.au". To date, this is the only website displaying these quirks, however there c… (read more)

There is one particular website which is a necessary site for me. It is "realestate.com.au". To date, this is the only website displaying these quirks, however there could easily be more which I have not yet tripped over. The home page will open, but trying to open anything under it (account, login, search etc.) results in a plain white page with no data. I can operate the site normally on Chrome or Safari so it is clearly something in Firefox settings. I have tried to install a back version (107) to check that the latest uplift didn't introduce any undesirable attributes. I cannot see any settings which may be causing this so any hints or suggestions from the community would be greatly appreciated.

Asked by stephensmall1410 1 year ago

Last reply by cor-el 1 year ago

  • Archived

vulnerability message

Why am I getting this from Kaspersky? The most recent version is 108.0.2. Detect date ? 01/17/2023 Severity ? High Description Multiple vulnerabilities were found in … (read more)

Why am I getting this from Kaspersky? The most recent version is 108.0.2. Detect date ? 01/17/2023 Severity ? High Description


Multiple vulnerabilities were found in Mozilla Firefox. Malicious users can exploit these vulnerabilities to bypass security restrictions, execute arbitrary code, spoof user interface.

Below is a complete list of vulnerabilities:

   Security vulnerability in SystemPrincipal can be exploited to bypass security restrictions.
   Security vulnerability in WebWorker can be exploited to bypass security restrictions.
   Code execution vulnerability in GTK drag and drop can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in process allocation can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in Devtools can be exploited remotely to execute arbitrary code.
   Memory safety vulnerability can be exploited to execute arbitrary code.
   Security vulnerability in Notification permissions can be exploited to bypass security restrictions.
   Security vulnerability in format directive can be exploited to bypass security restrictions.
   Security UI vulnerability in cross-origin iframe can be exploited to spoof user interface.

Affected products


Mozilla Firefox earlier than 109.0 Solution


Update to the latest version Download Firefox

Asked by uncleal53 1 year ago

Last reply by James 1 year ago

  • Archived

Address bar doesn't fill every webpage correctly

So, migrating after more than 10 years in chrome I'm currently struggling with the function that completes a webpage while you type (it happens in some webpages, not all)… (read more)

So, migrating after more than 10 years in chrome I'm currently struggling with the function that completes a webpage while you type (it happens in some webpages, not all). For instance, if I start typing "www.itau", firefox doesn't fill with a known webpage (www.itau.cl). This behaviour is different for, say, typing "www.sa", in wich case firefox fills the missing letters to (www.santander.cl).

I've tryed to delete the suggestion "www.itau" from the address bar with shift + delete, but this isn't a webpage suggestion, so it does nothing.

I'm leaving two screenshots to show.

Sorry for any spelling error, english ain't my main language.

Asked by faeterov 1 year ago

Last reply by techguy150 1 year ago

  • Archived

How to move/expand the address bar in version 108.0.2

I installed version 108.0.2 on my Windows 10 laptop and now my address bar are on the right side of my screen and the bookmarks are taking up the left side. There seems t… (read more)

I installed version 108.0.2 on my Windows 10 laptop and now my address bar are on the right side of my screen and the bookmarks are taking up the left side. There seems to be no preference to drag the address bar where I want to position it to where I was used to seeing it in the previous version.

Please let me know what I need to do to be able to customize positioning of the bookmarks and the address bar (I combined the address bar/search bar in preferences Settings under about:preferences#search.

Thanks for your help.

Asked by chromacor 1 year ago

Last reply by chromacor 1 year ago