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mACALFEE popup

I am being harassed DAILY by maAFEE popup which, DESPITE YOUR INACCURATE INSTRUCTIONS, I can't turn off. Thanks for forcing me to endure this daily harassment and, if BY… (read more)

I am being harassed DAILY by maAFEE popup which, DESPITE YOUR INACCURATE INSTRUCTIONS, I can't turn off.

Thanks for forcing me to endure this daily harassment and, if BY A MIRACLE, YOU HAVE A REAL SOLUTION, THAT CAN BE EXPRESSED IN TO THOSE OVER 20, ENGLISH, PLEASE ENLIGHTEN ME.

Having your help will be truly a miracle!@

Asked by John Herman 5 months ago

Last reply by markwarner22 5 months ago

Firefox 135.0 conflict with Outlook

Why does Firefox 135.0l not allow sending emails via Outlook? Repeating redirects detected. clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X… (read more)

Why does Firefox 135.0l not allow sending emails via Outlook?

Repeating redirects detected.


clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X-Redir-Error AsMgcsYBzMnOKJZI3Qg|AsMgcsYBKQUkJ5ZI3Qg|AsMgcsYBjLWOJZZI3Qg|AsMgcsYBpo7hI5ZI3Qg|AsMgcsYBBlnEIZZI3Qg|AsMgcsYBIsGkH5ZI3Qg|AsMgcsYB6IjFHZZI3Qg|AsMgcsYBaHQrHJZI3Qg|AsMgcsYBnoh5GpZI3Qg|AsMgcsYBCsEMGZZI3Qg|AsMgcsYB7_qAF5ZI3Qg X-FEServer CH3P220CA0008 Date:2/8/2025 11:13:12 PM

Asked by jkwood307 5 months ago

Last reply by LC 4 months ago

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (read more)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Asked by John Neiberger 4 months ago

Last reply by John Neiberger 4 months ago

Facebook-

My cellphone quite working. Said I have installed the wrong pass code, while this was going on- went to sign into Facebook which I saved the password so I would not have… (read more)

My cellphone quite working. Said I have installed the wrong pass code, while this was going on- went to sign into Facebook which I saved the password so I would not have to repeat all the time- now I am locked out of Facebook- them saying something like " I was scrolling to fast and pasting to fast"- not sure what they mean by that- but can you clear up these issue or offer some advise. Apple had my husband re-install software on Apple I phone 14 Pro- and it keeps stopping after a short distance of installation- and I need the phone for my cochlear implant- for the program on the i phone- thank you if you can help.

Asked by durcilla1 4 months ago

Last reply by markwarner22 4 months ago

recovery google account

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples ha… (read more)

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples halp me my email address name, [edited] @gmail.com email password, [edited] but i want to recovery access my email or phne number thenks

Asked by ORO SHOW 4 months ago

Last reply by James (On Leave) 4 months ago

Firefox headings

I had to re-instal Firefox because I had problems with the latest update and now there is no fox icon top left hand corner and no file, etc., so I cannot send email link… (read more)

I had to re-instal Firefox because I had problems with the latest update and now there is no fox icon top left hand corner and no file, etc., so I cannot send email link, print, etc. I would love for someone to assist me.

Asked by tuppence47 4 months ago

Last reply by jeff.g.group 4 months ago

Restore or re-Sync my Bookmarks from mozilla to my Account

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning. … (read more)

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning.

The hacker gained access to my google,MS,linkedin,X and other email accounts he removed my profile photo on linkedin and deleted all my education and employment details, he also went to X and changed my name from Daniel to (Tesla Investor) in order to deceive innocent people,he also deleted or synced a lot of my emails in a bid to sieve for financial data he can use to compromise my banking and card details

i have been able to recover all the accounts, made a police report to protect myself in case of impersonation and also following up with the x-support team to unmask his identity as he even posted! from my account.

I had to wipe out everything Firefox from my system as i did not know exactly what directory had been compromised unfortunately l lost all my bookmarks of years containing many links and urls i frequently categorized for my education and professional development

I prefer Firefox because the browser allows a user to create folders and subfolders and then bookmark any url or site for future reference and ease of navigation e.g (software eng -> frontend,backend,ml) i have hundreds of bookmarks and folders and i can no longer see anything as i performed a clean installation and used malware bytes to remove the infections that had hidden themselves in various system folders on my local machine, everything including my passwords had also been synced to the hacker's local machine.

Is there anyway Firefox can help me restore or sync back all these hundreds/if not thousands of bookmarks and folders on my account from their own servers, i just feel a loss in enthusiasm that someone could just take away in an instant years of hardwork, it is hard for me to start bookmarking all these information that took years to arrange neatly in my firefox folders so that if i sign in on another system, i can easily continue my work as a developer.

I would appreciate if anyone can guide me on how to reach Mozilla team if they can help to get a re-sync if possible even if it is up to Jan 31, 2025

Going forward i wont store any passwords on Mozilla again as i have gone to the settings to turn all these features the hacker exploited off, but just bookmarks and i have setup 2fa too on all my most sensitive work and email sites.

Asked by Femi Daniel 4 months ago

Last reply by markwarner22 4 months ago

Issues with Google Sheets in Firefox

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and… (read more)

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and allowed pop ups for the exact link for Google Sheets, but that has not fixed the issue. The pop ups that won't work are the ones for resizing columns/rows, and the "Save as a PDF" export option. If I open my Google Sheets in Google Chrome, it works just fine, but I switched to Firefox so I could stop using that browser. Any insight on how to fix this is much appreciated.

Asked by tessarhuber 4 months ago

Last reply by NoahSUMO 4 months ago

Email problem

I can only access my Yahoo email page in Firefox private browsing mode. Please help. This has gone on about a week. I have cleared cache, reinstalled Firefox anew, tried … (read more)

I can only access my Yahoo email page in Firefox private browsing mode. Please help. This has gone on about a week. I have cleared cache, reinstalled Firefox anew, tried everything until I saw a discussion on line about trying private mode. Bill Schuetter

Asked by bschuetter51 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

FF slow

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's … (read more)

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Asked by arejfour 5 months ago

Last reply by wiredgorilla 4 months ago

Firefox crashes!

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find… (read more)

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find where you left off.

Asked by Wayne Carpenter 4 months ago

Last reply by TyDraniu 4 months ago

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Asked by Kevin Stonehouse 4 months ago

Last reply by markwarner22 2 months ago