Firefox Support Forum

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens and I can open webpages as well, but shortly after opening the websites, most of the pages result in Firefoxing crashing. I have latest version of Firefox and I have checked in safe / troubleshooting mode as well, but it did not help, Firefox still crashes. I have submitted a lot of crash reports in the last two days, the latest one has this ID: bp-94f69edd-95cb-40e3-84de-33cb20220210.

Please let me know what to do, as currently I cannot use Firefox and without a fix I have change to another web browser. Please also note that the same webpages that crash under Firefox work without errors in other browsers.

So i downloaded firefox from the website... it doesnt even open! i tried to reinstall which didnt solve the problem.. then i uninstalled and installed it from the MS Store... it opened once and i used it for a day, but then the next day.. it again crashed and didnt open.. i didn't have extensions nor any themes. PLease help.. i used it everyday in win10... but in win11, edge or chrome is the only option.. pls fix it ASAP

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135