Firefox closing by itself when I was checking out from online shopping at JB Hifi website

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that… (read more)

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that problem with Microsoft Edge. What is wrong? I recently had a virus scare & re-install Firefox. Thanks!

Asked by cammy_qh 7 hours ago

Last reply by FredMcD 18 minutes ago

Macy's Login

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to tro… (read more)

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to troubleshoot Firefox, they told me to try Chrome. Chrome did work, so there must me an issue with Firefox. I cleared my cache, but still got the error message.

Asked by jazzybob 6 hours ago

Last reply by FredMcD 19 minutes ago

Firefox Browsing error

Hello, I am trying to open a website on Mozilla Firefox browser, but continuous getting an error message "Your connection is not secure". Although this website is opening… (read more)

Hello, I am trying to open a website on Mozilla Firefox browser, but continuous getting an error message "Your connection is not secure". Although this website is opening on other browsers. Help me to solve this issue as its lower the speed of my work. Please help

Asked by methewjordan33 39 minutes ago

Last reply by FredMcD 24 minutes ago

  • Solved

Firefox problem with Yahoo

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and the… (read more)

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and then shows an error. (see attached screenshots).

I have carried out all the recommended procedures including cookies, cache, etc and restarted Firefox with all Add-ons disabled and it still does not help with this problem.

I have used Yahoo for years and never had this problem and I have tried using Edge and Chrome and everything works as it should so it is definitely a Firefox issue.

So any suggestions on how to fix this would be appreciated.

Thanks.

Asked by Hawkeye 2 weeks ago

Answered by Hawkeye 8 hours ago

  • Solved

Firefox Scroll bug

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now When you scroll down, the headings move right… (read more)

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

Asked by Hawkeye 5 months ago

Answered by Hawkeye 8 hours ago

Amazon music platform do not run

I have the firefox browser 83.0 (64 bits) for ubuntu (canonical 1.0) and the platform of amazon music (https://music.amazon.es/) , do not run. Is the first time that i in… (read more)

I have the firefox browser 83.0 (64 bits) for ubuntu (canonical 1.0) and the platform of amazon music (https://music.amazon.es/) , do not run.

Is the first time that i install firefox, so i do not have older versions in my computer.

What can i do?

Asked by marcusvives 35 minutes ago

Meet image issues

I use meet.google.com for school online classes and this past week there are issues with screen / camera sharing. in the first place everything is fine but after a few se… (read more)

I use meet.google.com for school online classes and this past week there are issues with screen / camera sharing. in the first place everything is fine but after a few seconds the image, whether the camera is sharing the screen, the image in question is displayed on the screen zoomed in to the top left. To understand, we see from this: https://ibb.co/xfrDzGK to this: https://ibb.co/y0jtpDL I think it is a Firefox problem because I tried to use other browsers and it works perfectly.

Asked by M3tt 42 minutes ago

SEC_ERROR_UNKNOWN_ISSUER error

Hi For some reasons im unable to access these websites zoopla.co.uk, rightmove.couk, mouseprice.com, primelocation.com, ebay.co.uk on my firefox 78.4.0esr and get the err… (read more)

Hi For some reasons im unable to access these websites zoopla.co.uk, rightmove.couk, mouseprice.com, primelocation.com, ebay.co.uk on my firefox 78.4.0esr and get the error SEC_ERROR_UNKNOWN_ISSUER with no option to advance. I can access these sites on Internet explorer & chrome but weird why Firefox is blocking it. Is there a workaround this please


Ps: i have no 3rd party anti virus and tried using this article https://support.mozilla.org/en-US/kb/error-codes-secure-websites but no joy

Thanks

Asked by subomidavid 5 days ago

Last reply by subomidavid 1 hour ago

When I Click Disconnect by Mistake

As the topic says, I click disconnect by mistake. When I log back in, Firefox prompts me that the current device is disconnected. So I couldn't log in.How can I rebind t… (read more)

As the topic says, I click disconnect by mistake. When I log back in, Firefox prompts me that the current device is disconnected. So I couldn't log in.How can I rebind the device?

Asked by 1264538441 1 hour ago

Weird Scrolling with version 83

Good Morning Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had opene… (read more)

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

Asked by Wolfy 1 week ago

Last reply by dfpercush 1 hour ago

Setting `delete cookies and site data when firefox is closed`

For our website we de use OAuth2 to login. For this to succeed we need to store some data in de localstorage or sessionstorage. But the data in the storage is cleared whe… (read more)

For our website we de use OAuth2 to login. For this to succeed we need to store some data in de localstorage or sessionstorage. But the data in the storage is cleared when we redirect back from our authenticator. This only happens when `delete cookies and site data when firefox is closed` is checked.

We are not closing Firefox, we are only redirecting the between two different domains. Is this intended?

Asked by joepheijnen1994 1 day ago

Last reply by joepheijnen1994 1 hour ago

  • Solved

navigator.mediaDevices.getUserMedia never resolves

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0) navigator.mediaDevices.getUs… (read more)

I found out, that the getUserMedia Promise in Firefox only resolves, if the Tab is active or by clicking on the Tab Instance: (Firefox, 81.0)

navigator.mediaDevices.getUserMedia({ audio: true}).then(() => console.log("done"))

Otherwise, the Promise never resolves or rejects. Is this a bug or a feature, and where is this documented? Is there a media Config setting, to tell Firefox to allow getUserMedia Promise to resolve in non-active Tabs? Otherwise this looks like a bug for me...

Asked by Ki-Hyoun Kim 1 month ago

Answered by Ki-Hyoun Kim 4 days ago

I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (read more)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Asked by teeny_weeny 2 days ago

Last reply by teeny_weeny 1 hour ago

Symbol Translation (', >, < and many others)

Hi, we use the program "articulate storyline 3" to distribute learning lessons on forma.lms after the latest update of mozilla firefox a lot of symbol (how ', <, > … (read more)

Hi, we use the program "articulate storyline 3" to distribute learning lessons on forma.lms

after the latest update of mozilla firefox a lot of symbol (how ', <, > and many others) on the titles have a problem with html5 translation how you can see on attached pictures

this happens only after the last update and only on this browser (chrome, internet explorer and microsoft edge do not give problems)

we love firefox but if the problem it will not be resolved we will be forced to stop using it

thank you for you answer

Asked by fpiano 2 hours ago

How Can I Change An Old Defunct Email On a New Device?

Recently, I had to deactivate my old email. Unfortunately, I didn't think to change the email address to my new email before deleting my old one. Now that I have a new co… (read more)

Recently, I had to deactivate my old email. Unfortunately, I didn't think to change the email address to my new email before deleting my old one. Now that I have a new computer (Windows 10, same as the old), I can't sync my old Firefox setup to my new setup since I have to verify my account through my old defunct email (impossible to do).

How can I change my Firefox account's email without verifying through the old email address?

Asked by rod.alexander.a 3 hours ago