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  • Solved

Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (read more)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Asked by cs14 3 weeks ago

Answered by cs14 3 weeks ago

400 Bad Request You may have typed the address incorrectly or you may have used an outdated link

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it 400 Bad Request You may have typed the address incorrectly or you may h… (read more)

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it

400 Bad Request

You may have typed the address incorrectly or you may have used an outdated link

Asked by Bhamidipati shivashanker 2 months ago

Last reply by cor-el 2 months ago

Importing old browser history and bookmarks

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to fin… (read more)

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to find these files to import when using Firefox 117. Also I says that version 102.15 is the most up to date version of Firefox. So this is confusing.

Asked by jlymaneric 5 months ago

Last reply by TyDraniu 5 months ago

How do I block a specific website?

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific web… (read more)

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific website? I do not want to access this site, and I find myself checking the site. I sound nuts, I know. But this is for my own good.

Asked by Sean Curran 1 month ago

Last reply by Agent virtuel 1 month ago

Some websites not loading, sometimes

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will. I've gone throu… (read more)

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will.

I've gone through and done everything the help articles suggest, nothing happens - then a few days later everything's fine. It's gone on like this for a few months. Any help would be greatly appreciated.

thanks -alex

Asked by alexmatz0.0 5 days ago

Last reply by Adrenoreceptor 4 days ago

unwanted tab pop ups or redirects

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that li… (read more)

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that link or that page and then within a couple seconds another tab will open for advertisement or possibly even the duplication of the originally called upon link in the previous tab. I would like to stop these additional tabs from opening automatically without my request.

thanks in advance,

Mike VIkdal mvikdal@yahoo.com

Asked by mvikdal 3 months ago

Last reply by zeroknight 3 months ago

Mouse cursor broken in Firefox

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it cont… (read more)

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it continues to keep its arrow form. This is not simply a cosmetic issue, as it appears to cause issues with websites that rely on hovering for drop-down menus, as well as clicking on YouTube videos, for example.

The issue briefly resolves itself when I restart or reset Firefox, but it always comes back within a few hours. I have also tried disabling all extensions to see if there is any improvement.

Asked by yparikh 2 months ago

Last reply by yparikh 2 months ago

"Back" arrow does not work when I go from search results to a result.

When I do a search, then click on one result, it loads the result website in the same tab; but the Back arrow <- in the menu bar is grayed out, so I can't go back to t… (read more)

When I do a search, then click on one result, it loads the result website in the same tab; but the Back arrow <- in the menu bar is grayed out, so I can't go back to the search that I did to select other results. Mac Monterey 12.7.2, Firefox 12.0.1 , searching with DuckDuckGo - but it also happens when I search with Google.

Asked by bbmerchant 2 months ago

Last reply by bbmerchant 2 months ago

Add-on icons can't be found

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's not… (read more)

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's nothing there to help me add the icon. The little puzzle piece in the upper right of the browser -- click on that and Bitwarden isn't listed.

How do I fix this? In Chrome there's a simple toggle switch in the extension manager to add the icon to the toolbar. Frankly, if I can't get this Bitwarden icon to display I can't use Firefox at all. Thanks.

Asked by johnbycz 1 month ago

Last reply by zeroknight 1 month ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 1 month ago

Last reply by cor-el 1 month ago

YouTube Videos Lag Frequently: Video Pauses While Audio Continues Especially in Full Screen

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTub… (read more)

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Asked by austinmcever 1 month ago

Last reply by austinmcever 1 month ago

window.gigya is undefined

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I… (read more)

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

Asked by xabier1 2 weeks ago

Last reply by Balázs Meskó 1 week ago

Can't get rid of Yahoo as default search engine

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the… (read more)

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the default and only search engine.

Asked by rtbond 5 months ago

Last reply by James 5 months ago

Stop Rakuten pop ups

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox. … (read more)

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox.

Asked by Carol Landry Fine Art 5 months ago

Last reply by zeroknight 5 months ago

Some webpages show up blank

Hey! For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows. I have tried emptying cache etc. Running Ventu… (read more)

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

Asked by magnus110 5 months ago

Last reply by cor-el 5 months ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 2 months ago

Last reply by cor-el 2 months ago

  • Solved
  • Archived

Multiple Firefox Systems

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met … (read more)

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met with the message "A copy of firefox is already open". I found some old guide on using Terminal to discover two different profiles for Firefox. After restarting my computer, I accessed my Firefox tabs from before, but now when I open links from my email account, they default to opening up a new Firefox window, one where it seems my bookmarks don't exist. How do I remove the second profile without losing my bookmarks?

Asked by alxpaz8 1 year ago

Answered by cor-el 1 year ago