Firefox Support Forum

Every time I plug my laptop to charging point and connect to wifi this starts to use 98% cpu for why??

see in the given screenshot i didn't even started firefox still its using CPU resources

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down now like when im burning a cd. Is anyone else experiencing this? Thank you

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be fine for awhile and then it'll just crash. If I try to restart it then, it will either immediately crash or crash after a few seconds. sometimes it will hold together for a bit and then crash. I've had it crash when I've clicked to move to a new webpage, and I've had it crash when it is just idling on a webpage. I have already tried troubleshooting mode and it still crashed, so its not my extensions. Ive also tried to reinstall it and that has not helped either. Any help would be greatly appreciated.

Report ID: bp-befe5e87-aee5-421b-9f5e-d30780220128

I just purchased a MeLe Quieter2. It was loaded with some version of Windows 10. I downloaded Ubuntu to a removable storage device (thumb drive?) and want to download the Ubuntu Operating System to my MeLe mini. I really want to avoid "bricking" my mini desktop at all costs. My ultimate goal is to have my mini totally Linux oriented with Firefox as my browser and removing all Windows software, all Google apps, all social media and anything else that wants to market to me, demand my location and generally futz up my system. Can anyone help?

Dear TS, Friday January 28th 2022 Firefox updated my Win 10 PC to version 96.0.3 and wiped out everything from the previous Firefox version. No bookmarks, History, or add ons, everything is gone! How do we get everything back? I have a recent backup using Acronis on an external drive and even copies of old profiles from 2016. If the data can't be retrieved I'm thinking the only option is to remove Firefox and attempt restoring it from the Acronis backup. Sincerely, Robert.

How to contact by phone someone to help me change the page color and color of fonts so I can read information easier. I have tried to do this myself, but have had no luck in correcting the problem. This problem happened with the last update.

I am unable to access my banking web site using Firefox (Navy Federal Credit Union) as well as some other web sites such as REI. I have the latest Firefox edition. I am able to access these websites with Chrome and Edge. Why can't I use Firefox?

On financial websites investment gains are displayed in green and losses in red. However, very recently the numbers are only displayed in black. Also, sometimes numbers are not displayed at all or only partially. This started within the last month. I should add that in Chrome this problem does not occur.

Hello,

For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. It said that a random error occured and offer me to reload the tab. It then works but crash again a few moment later (irregular). I tried to update my drivers, to uninstall and reinstall firefox (even did a full wipe of the app and its files before installing again), I tried some old firefox versions but I always have the same issue.

When I check the event viewer I have these kind of error for firefox.exe : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: xul.dll, version: 96.0.3.8061, time stamp: 0x61f17d85 Exception code: 0xc0000005 Fault offset: 0x0000000001e75563 Faulting process id: 0x1a84 Faulting application start time: 0x01d81552ce22efba Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: 6154e84a-b617-4067-a5f6-b49760fffb03 Faulting package full name: Faulting package-relative application ID:

Also : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000023b9195c61f0 Faulting process id: 0x530 Faulting application start time: 0x01d815a90b9d30db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 8eb2ef4f-ee3e-4e92-b25b-37f1e1c6eec0 Faulting package full name: Faulting package-relative application ID:

Any idea on how to solve my problem please ?

Thanks in advance

Copy history is saved after closing firefox and reopening. Reboot windows pc is the only way to purge cached content.

Dell PC windows 10 64 bit

Firefox 96.0.3 (64-bit)

Any information copied is saved after manually "clearing Data" Close firefox and reopen "Ctrl V" in search bar and information reappears.

All my bookmarks and passwords just vanished last night. No update installed, no new programs. I was watching a film from a legal subscription service and firefox crashed and when it restarted, they were gone. I have tried re importing them to no avail. I have uninstalled and reinstalled firefox and no difference. Chrome (which i had never used) imported the bookmarks and passwords I can't see from firefox so they are still there somewhere but firefox just shows a "cannot access bookmarks" warning at the top of the screen.

I need idiot proof instructions that actually work as I have always used firefox and can't get used to a new browser but need my tabs and bookmarks and passwords back.

As of recently, Firefox adapts some elements (basically everything in the toolbar, like the downloads or browsing history) depending on whether it identifies the theme you use as light or dark. I am using a custom theme (this one: https://addons.mozilla.org/de/firefox/addon/tardis/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search) that Firefox identifies as dark, however I absolutely hate any form of dark mode. So far I figured out how to force Firefox to use a light theme everywhere else using about:config, but I couldn't figure out how to change the abovementioned elemtents back to light without changing the theme. So is there any way to declare a theme as light or some other way to change this behavior?

I have to use a specific page for work and the users have a google analytics monitor on their control panel. Even if I have deletes cookies on all pages related to the control panel it still wont show. I have even reset firefox, but it still won't show up.

If I use incognito browser it comes up, but when using my regular firefox it is still stuck on the old page (as my old profil picture shows up). I've even deleted everything, but still stuck on old page.

Hi.I would like to know how i can stop this site from constantley trying to connect with my P.C.luckeley my firewall stops it but eventully they will succeed.Iplayed it a long time ago.I stopt,deleted my account but they keep attacing several times a day.I,ll be gratefull with any help\advise about this.i tryed acsessing the page sourse and i think i,ve only made it worse.

I cannot use Firefox to browse any more, because it refuses to load gmail and/or youtube. These are sites I have used thousands of times in the past, but recently Firefox will not let me go there any more, and it says "secure connection failed." It also says I should "contact the website owners" to inform them of this problem. (Good luck contacting Google!) Seems like this must be an error, since I have used those sites many times in the past. I have looked at this page of Mozilla's: https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect But it is too long and technical for me to deal with. Anybody have any suggestions about how to get Firefox to not freak out when connecting to a Google service?

Using Firefox 96.0.3 on my iMac: FFx used to remember any website I would type in the URL box. Recently had to erase cookies (and I think History, as well). Now, if I type in a website's complete addres in the URL box and visit that site, next time I go to visit it, it does not come up as auto-complete like it used to. I've checked my History prefs, looked at the URL options about:config, and been through the FAQ and searched the help topics, but have not seen a solution. What can I do to get this feature working again?