Firefox Support Forum

I have a custom theme on Firefox called Charlies Red. Up until two days ago, Firefox would always consider it to be in light mode (which I prefer) whenever I'd use it. Now, however, it's in dark mode, and the only way I can return to light mode is to give up my custom theme and instead choose Light as a theme, which I don't like as much as Charlies Red.

Is there a way to force light mode on regardless of which theme I use? One source said I could go to about:config and create a ui.systemUsesDarkTheme number, setting it to 0, but I tried it to no avail and so deleted the number.

Hi,

This is my first post here, hopefully one of the only ones I'll make too. But know that this issue warranted an account creation. So here's the issue/question:

Why did Firefox automatically switch my theme over to a forest green theme with a pop up window that gave my maybe 6-8 other color options or let me stay with my old one? (today on 1/15/2022). Is this native Firefox behavior or do I have to hunt a plugin/extension down? If it's Firefox then how to I turn that shit off FOREVER. No matter what's causing it it's incredibly intrusive and the lack of exit button is a low move from whoever did the ui/ux design. Any info would be appreciated. Win10 pro, Firefox 96.0.1 (64-bit) Darkreader, colorzilla, ublock origin, lastpass, decentraleyes, clearurls, and keepa installed. Can share more if needed

Thanks!

Message I get is "Secure connection failed". I go to help-->troubleshoot-->refresh. It usually works once then next time it is the same. I've tried troubleshoot-->troubleshoot but that doesn't help either, I end up refreshing and then back to square one. Appreciate your help to a non-techie.

Fire fox updated t his morning now half my web sites I used yesterday come up with this PR_END_OF_FILE_ERROR, bing , yahoo, usps and faacebook just to name a few!!!!!! Not Happy!!!

I have lost all of my old firefox data (bookmarks, shortcuts, etc.) I think I downloaded a newer version of firefox by mistake. I have followed all the Firefox Help information to try and retrieve the data, but nothing works. I have tried each profile listed on the profile management page: not a single profile has my missing data. I created a new profile, that didn't work. I restarted my computer, that didn't work. I am using a Dell desktop computer with Windows 10, or possibly 11. Can you help, please?

thank you, anne

I'm in Amazon.com web site I have tried to play a video that I rented on line, but I get a message that reads (Firefox is installing components needed to play the audio or video on this page) please try again later. which have for the last two days since installing firefox as my net browser. What can I do to improve this or have the components install sooner? any assistance would be greatly appreciated.

                Carlos from Portland, OR

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, it has reverted to moderate. Firefox is vs 96.0.1. Setting is set to normal, not strict. Windows 10 preferences are set to safe search off. All caches have been cleared. I took off all extensions, ran malware bytes & cccleaner & anti-virus scan. I tried a refresh of Firefox. Nothing has helped.

Using Edge or Chrome browsers on the Bing search page, Safe search turns off as it should.

--There was a power failure, last night, which knocked off my computer.  That may or may not be related.  However, with both Edge and Chrome accessing Bing okay, it seems to definitely be a Firefox problem?

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

• I've made sure Windows is up to date
• Firefox is up to date
• My drivers are all up to date
• There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
• The crashes DO still happen in Troubleshooting Mode
• I've checked my RAM using Windows Memory Diagnostic for errors and there are none
• I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
• I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

a few days ago Firefox (probably on update) deleted all my ten years of saved passwords and logins. This is BEYOND IRRESPONSIBLE from them. What am I supposed to do know?

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice from the Washington Post on how to prevent scam emails. I have spent nearly two hours searching for and following advice to restore images on Firefox, but nothing has worked. I need more direct assistance!

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&flowId=a6ac00ce3452dbe9dcc3f0bb110131b5263604807fdc23cc550f5e7ece41deb7&broker=web&context=web&isSampledUser=false&service=none&uniqueUserId=d1f9bbb3-6a5f-4efc-a398-cecb946e054e That same webpage indicates I have no secondary email. However, when I enter a secondary email, (AlexR@currently.com) a red popup message says: account already exists.

How can I eliminate msrigg@pacbell.net? How can I replace it with AlexR@currently.com?

So I installed Firefox, and now it has "disappeared" from the my Windows 11 system. It is not in the apps list, and i cannot search for it in the start search bar. Weird part is that the files are still in the Program Files folder, and clicking the application works.

I reinstalled Firefox and everything seems to be ok, but then it happened again.

Anyone has any insights?

Over the years, I have become dependent on a bookmarks toolbar that shows only icons, but will show the text with a mouse hover, using the following in userchrome:

/* The lines below allow the bookmarks toolbar to show only icons */

#personal-bookmarks .bookmark-item > .toolbarbutton-text { display:none !important; }
#personal-bookmarks .bookmark-item > .toolbarbutton-icon {
 margin:0px 0px 0px -4px !important;
 padding:0px !important;
}

The upgrade to Firefox 96 broke this. I considered spending an hour or two deleting the text from all of the bookmarks on my bookmarks toolbar, but I depend on the mouse-hover tooltip with the text to remind me of some important but not all-that-frequently-used bookmarks.

Any help appreciated.

I have stated this issue once before after trying to find a solution by myself.

My query: https://support.mozilla.org/en-US/questions/1363376

Whenever I boot up my laptop, firefox starts running in the background taking up a lot of memory space and cpu utilization. I have been with ffirefox since I started using laptops which is 7-8 years back. I never thought of switching browser or finding an alternative of firefox until for some months the issue is occurring. Now I am really annoyed to open up task manager every time and close firefox which is running in the backgroud. I have seen nothing unusual in the "about:performance" tab of firefox.

Please help me to continue my journey with firefox.