Showing questions tagged: Show all questions

Firefox 133 F11 + video full screen bug

Hi, I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, … (read more)

Hi,

I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, the video is not in full screen... It's on the top left corner and the rest of the page is in violet. I tested on different site, loading a local video and the issue is the same. I can't reproduce the issue on my desktop computer on Windows. When the browser is not in full screen (F11) and I put the video in full screen mode, there is no issue... I attached a screenshot of the situation.

Have you ever encountered this kind of issue? How to resolve it?

Thanks

Asked by lyamine 5 months ago

Last reply by lyamine 5 months ago

Firefox will not play any audio

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio … (read more)

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio on other sites like netflix and tiktok, but the issue is the same there. it doesn't seem like firefox is registering that any audio is playing, as the little speaker icon does not show up when i hover over the tab. i thought it might have been an issue with my headset but the speakers won't play any sound either. i've tried running firefox in troubleshoot mode but that didn't do anything (i don't really know what to do in that mode, but hey, i figured i'd at least try) Also, i opened the same sites in microsoft edge, and they play the audio just fine. I'd rather not have to use edge for too long though, so any help is appreciated :)

Asked by mikkelisaac42 5 months ago

Last reply by mikkelisaac42 5 months ago

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understa… (read more)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally 5 months ago

Last reply by T3cH 5 months ago

  • Archived

several sites not redirecting from checkout to payment site

Hello When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the u… (read more)

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

Asked by hoh3 6 months ago

Last reply by hoh3 6 months ago

  • Solved
  • Archived

DDG Search Broken

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not loa… (read more)

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Asked by s4b3r6 6 months ago

Answered by s4b3r6 6 months ago

  • Solved
  • Archived

Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (read more)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox opening multiple tabs when viewing x.com

Hi. I use firefox version 133.03 (64 bit) and have issues when on x.com's website. It will randomly open new tabs constantly. I have tried multiple options with settings … (read more)

Hi. I use firefox version 133.03 (64 bit) and have issues when on x.com's website. It will randomly open new tabs constantly. I have tried multiple options with settings on firefox and my pc, blocked new windows from opening, and disabled pop-ups. Checked my extensions and tried disabling all and that did not affect anything. I have run scans for viruses, malware, etc., and nothing comes up.

Any advice? It gets pretty annoying having to close the repeating tabs to be able to view the site.

Asked by jj2240 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Sound Output Lost

Following a recent update of my bios (AMD Ryzen) of my PC the on-board sound system failed. I chased down the issue, got a sound card to circumvent the on-board circuits… (read more)

Following a recent update of my bios (AMD Ryzen) of my PC the on-board sound system failed. I chased down the issue, got a sound card to circumvent the on-board circuits, and had sound once again but for my FireFox (Ver 133.0.3, on Windows 11 Home, Ver 10.0.22631 Build 22631). Testing with alternate browsers (Edge, Opera) the sound works, as do my downloaded games and music but no joy with FireFox.

My question: Is this a known issue being addressed for a future update or are my circumstances an outlier issue?

Asked by dwpotterNE 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Audio in Firefox browser not working.

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headph… (read more)

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

Asked by Anita G 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

I am no longer able to access my banking site with Firefox.

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. … (read more)

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. Looking at the support on this, I see that this has been a problem with Firefox for quite a while. I can access my bank with Chrome (although I don't trust Chrome) so why not FF? I haven't changed any settings. What set this blockage off and how can it be eliminated. If a setting needs to be changed, please tell me what it is and how to fix it.

Asked by Silvershine6 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Firefox tabs keep closing.

Whenever I try to use Firefox, tab keeps crashing and there is a crash report. It keeps happening to the point where I cannot work. Below are some of dozens of crashes I'… (read more)

Asked by T J 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox and GolfWRX.com

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of con… (read more)

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of content page, I see no details or graphics.

Asked by lees0400 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Sync is empty

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in t… (read more)

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in to mozzila, there's nothing?

Asked by S V 6 months ago

Last reply by markwarner22 6 months ago

  • Archived

Incorrect display of column

Hello I have an application that shows forms where the input fields are inserted on table columns. When the column contains two fields sometimes the second field is showe… (read more)

Hello I have an application that shows forms where the input fields are inserted on table columns. When the column contains two fields sometimes the second field is showed not in the same line.

It must be said that the second field is added after the creation of the form.

Whit Chrome and Edge the form is showed correctly. At thislink the behavior can be seen. Thanks

Asked by rossati 6 months ago

Last reply by rossati 6 months ago

  • Archived

Passwords

Went to get on the government page and I even typed in different passwords I have for the government and it dont know me. tried to get into Walmart and forget it. none a… (read more)

Went to get on the government page and I even typed in different passwords I have for the government and it dont know me. tried to get into Walmart and forget it. none are being recognized Ive had updates today also. dont know if that did it. I have a different password and email for all my sites thats why I use Mozilla to remember them for me Went to look up my passwords and they are missing

Asked by Ms Bev 6 months ago

Last reply by markwarner22 6 months ago

  • Archived

Lost recently closed windows, history missing completely

Hello, Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closin… (read more)

Hello,

Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closing them. The link opened, but they didn't. I did the basic troubleshooting like checking my entire history (under "managed history") and looking in settings as well as following the instructions I found here at https://support.mozilla.org/en-US/questions/1407584, but everything's gone. It's like they never existed in the first place. Has anyone else had this issue?

Also, about a couple of months ago, Firefox started forgetting my accounts and logging me out of them once I closed the window/the tabs reloaded. Not sure if this is due to my computer's own storage (RAM) or an update-related issue - I haven't been able to figure it out yet.

Any insight on either or both of these is greatly appreciated!

Asked by TiffanyK127 6 months ago

Last reply by TiffanyK127 5 months ago

  • Archived

MS Defender keeps detecting Trojans in Firefox

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrat… (read more)

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrating and now more so, worrying that it's constantly happening.

Asked by Snu 6 months ago

Last reply by markwarner22 6 months ago

  • Archived

AVC video playback is periodically malfunctioning on Firefox 133.0.3 after updating Intel Graphics driver to 32.0.101.6129

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really … (read more)

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Asked by rjys365 6 months ago

Last reply by sstvytac 4 months ago