Showing questions for topic:
Showing questions tagged:

undo last update

the last update disabled my group speed dial that had hundreds of saved research bookmarks. How do I go back to the previous version and restore my group speed dial book… (read more)

the last update disabled my group speed dial that had hundreds of saved research bookmarks. How do I go back to the previous version and restore my group speed dial bookmarks? The update should have warned that this extension would be disabled. This is a disaster!

Open 1 2 189

Removing add blockers.

Hi there. Ian here. My home page "www.news.com.au" keeps wanting to lock me out due to apparent addblockers on my PC. I am not aware of any that I have installed and can'… (read more)

Hi there. Ian here. My home page "www.news.com.au" keeps wanting to lock me out due to apparent addblockers on my PC. I am not aware of any that I have installed and can't find a way to remove them or turn them off. I am also not sure if this is a healthy consideration in any case. Can you Help me please.

Open 1 1 78

Extensions missing from Toolbar

On Firefox version 140.8 using a MacBook Air, shortcuts for Extensions no longer appear as icons in the toolbar. Online guidance to get Extension icons back in the Toolb… (read more)

On Firefox version 140.8 using a MacBook Air, shortcuts for Extensions no longer appear as icons in the toolbar.

Online guidance to get Extension icons back in the Toolbar have failed. One suggested following the jigsaw icon in the toolbar to 'Extensions'. But none of the links under Extensions included the option to 'pin to the toolbar'. Another suggested using the 'Customizing the Toolbar' route. That too included no option to add Extensions.

Anyone know a better fix? Your suggestions are much appreciated!

Solved 2 1 149

how to install Bitwarden extension browser to firefox?to

I have installed every devices to Bitwarden except extension browser. I have kept all preparation -Mozilla firefox with add on Complete Bitwardar. So please guide me to … (read more)

I have installed every devices to Bitwarden except extension browser. I have kept all preparation -Mozilla firefox with add on Complete Bitwardar. So please guide me to successfully Thanks Ashok Jivraj Shah

Open 1 1 30

Firefox Color forcing dark mode

The Firefox Color extension (which says "Official extension built by Mozilla.") has made it so that when I right click a link and select bookmark link, the menu for choos… (read more)

The Firefox Color extension (which says "Official extension built by Mozilla.") has made it so that when I right click a link and select bookmark link, the menu for choosing which folder to place the bookmark is forced to be dark mode. Due to how few sites I use dark mode on, this sudden reversal of colors makes it hard to read. I tried changing every setting to blue but none of them seemed to effect it. I couldn't find anywhere on the extension page to ask about this without leaving a review so I found my way here. How do I fix this, and if I can't, when is it going to be fixed?

Solved 2 1 98

How do I pin an add-on/extension to the toolbar?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click… (read more)

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

Solved 2 1 311

How to remove Norton

I have deleted Norton from my wife's Win7 PC, but it still tries to "help" when she is logging on to various web sites. How do we get Norton off of her Firefox?? Her F… (read more)

I have deleted Norton from my wife's Win7 PC, but it still tries to "help" when she is logging on to various web sites. How do we get Norton off of her Firefox?? Her Firefox is current version.

Thank you for any help.

Ron Olsen

Archived 1 159

Firefox Multi-account Container.

Hello, when i downloaded the multi account extension there was a container with 3 little boxes in it, wich i could use to manage my containers. But now i cannot acces tho… (read more)

Hello, when i downloaded the multi account extension there was a container with 3 little boxes in it, wich i could use to manage my containers. But now i cannot acces thoose containers bc its litteraly not there anymore.

Archived 1 79

Sidebar ChatBot shortcut stopped working after resetting PC

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of… (read more)

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore.

I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip.

More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs?

Any help would be appreciated! System: Windows 10 Pro Firefox: 146

Solved Locked Archived 3 147

Firefox and Google Ads

I am using Firefox as my default browser and today I find out that, as I was using Google ads to set up a campaign, and trying to see previews of my ads, Firefox was stro… (read more)

I am using Firefox as my default browser and today I find out that, as I was using Google ads to set up a campaign, and trying to see previews of my ads, Firefox was strongly lagging or sometimes I had to force it to close. Afterwards I used safari and everything was ok. It is useful to mention that I had dis-activated the ad blocker on Firefox. I use 136.0.2 edition and Mac 15.3.2.

Archived 1 30

How do I generate a "System Diagnostic Log"?

Hello, I'm having problems running the Synology C2 Password extension in Firefox and the Synology support engineer wants me to send them a "System Diagnostic Log". In de… (read more)

Hello, I'm having problems running the Synology C2 Password extension in Firefox and the Synology support engineer wants me to send them a "System Diagnostic Log". In detail, they asked me to do the following: 1. Launch Support Center on your device. 2. Go to Support Services. 3. Click Generate Logs. Is this something you do in Firefox, or is this generated by the computer operating system? I'm running a MacBook Pro with macOS Big Sur 11.5.2 and Firefox Version 136.0.4. Thank you very much to whoever answers my question. Cheers.

Archived 1 100

Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

Archived 7 129