Showing questions tagged:

Firefox VPN not turning on

Hello Everyone, I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN setting… (read more)

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

Solved 9 27

I just started using VPN. I tried to contact BBC Sounds (www.bbc.co.uk/Sounds) and the website did not recognise my location as UK

I used the UK location to access BBC Sounds but it advised that I was out of the area (UK). I note that the URL becomes https://www.bbc.com/audio (the international alter… (read more)

I used the UK location to access BBC Sounds but it advised that I was out of the area (UK). I note that the URL becomes https://www.bbc.com/audio (the international alternative) in stead of https://www.bbc.com/Sounds (the domestic alternative). This prevents me from accessing the radio channels that I am seeking, namely Radios 3, 4 and 4Xtra and iPlayer.

Open 1

Popup blocker assistance not loading up additional window.

When attempting to load additional screen connected to my bank it does not work as intended. We trouble shot: we disabled Auto fill and PopUps. What other steps should I … (read more)

When attempting to load additional screen connected to my bank it does not work as intended. We trouble shot: we disabled Auto fill and PopUps. What other steps should I take?

Open 1

How can I restore my Firebox bookmarks?

My Firefox book marks have disappeared. The toolbar is open but has nothing to display. I've gone to my Firefox Library window, but the entire page is blank. The table … (read more)

My Firefox book marks have disappeared. The toolbar is open but has nothing to display.

I've gone to my Firefox Library window, but the entire page is blank. The table gives no entries for Name, Tags, or Location. Lines below (Name, URL, Location, Tags, and Keyword) are empty.

Searching my MacBook Air I found my Firefox Profile folder. In it there's a folder ending in "default-release". That folder contains a folder called "bookmarkbackups" containing files with titles indicating recent backups.

How can I restore my booksmarks?

Open

How do I correct a secure connection failure message?

Since we had service to our router and modem, I have been receiving a notice "Secure Connection Failed" whenever I click on a link. It states that something is too long. … (read more)

Since we had service to our router and modem, I have been receiving a notice "Secure Connection Failed" whenever I click on a link. It states that something is too long. What can I do to resolve this situation as some of the links are important. I would appreciate your help. Thanks!

Open 2

Credit card authorisation failing with Autofill

All my attempts to pay online with 2 out of my 3 cards have failed in the last 2 weeks. The Mastercard says it has connected to my bank and I'll get an SMS - but the SMS … (read more)

All my attempts to pay online with 2 out of my 3 cards have failed in the last 2 weeks. The Mastercard says it has connected to my bank and I'll get an SMS - but the SMS never arrives, and when I phoned my bank, they said they had no authorisation attempts reach them at all! The Visa card simply says it failed at the first step, without saying why or serving up the usual security dialogue. (The other Visa card just works).

I suspect the Autofill may be the problem here. I've recently had other scenarios where FF filled in a field for me, but the Javascript behind the website refused to accept it, eg saying it wasn't a valid phone no when it clearly was. The only way to get round this seems to be to type in the complete value yourself, which rather defeats the object. It could be something else, but it's clearly dependent on which software's running behind the card, as the third card succeeds.

Open 3 18

I'm unable to download Acrobat Pro and I've done everything the website says to do on Firefox

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and th… (read more)

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

Open

problem with access to pmc.ncbi.nlm.nih.gov/articles as keeps rerunning captcha

Most times pmc.ncbi.nlm.nih.gov visited this message appears "Checking your browser before accessing pmc.ncbi.nlm.nih.gov ... Click here if you are not automatically redi… (read more)

Most times pmc.ncbi.nlm.nih.gov visited this message appears "Checking your browser before accessing pmc.ncbi.nlm.nih.gov ... Click here if you are not automatically redirected after 5 seconds."

reCAPTCHA images provided but selection of images does not resolve the access issue. Not a problem with Safari

Open 1

Is "fen.peryuck.com" a part of Firefox?

This is the message that pops up when I am in my yahoo.com email account. Does his have anything to do with Firefox? How do I get rid of it, looks suspicious. Rich Rand… (read more)

This is the message that pops up when I am in my yahoo.com email account. Does his have anything to do with Firefox? How do I get rid of it, looks suspicious.

Rich Randall


Secure Connection Failed

An error occurred during a connection to fen.peryuck.com. SSL received a record that exceeded the maximum permissible length.

Open 1

New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (read more)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Open 2

Secure Connection Failed

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticit… (read more)

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. It loads on my iPhone and other browsers using the same link. What setting do I need to address to get this to stop?

Open 22 1

All of my bookmarks have disappeared, the instructions to restore did not work.

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add … (read more)

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add new ones.

Solved 2 1