Showing questions tagged:

STOP removing useful functions-screenshot, center search bar and recent visits along the lower edge

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my rece… (read more)

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my recent web visit from the along the bottom of the screen? This is annoying and unhelpful to pc users, I need these functions back like they were in order to us your site on my pc. I donot and will never use firefox on my phone. If these functions are gone, then I will have leave as well. Either that or remove the update from my pc and cease ALL further updates.

Open 2

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (read more)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Open 2

Login Screen For Merrill Lynch Does Not Display Login Information

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site usin… (read more)

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit

Solved 9

How do I delete adblockers on Firefox when it shows none are active?

A site, Rotten Tomatoes tells me I have to turn off "adblockers", no idea what "adblocker",and that this presumably via Firefox. Directions to find adblockers on Firefox… (read more)

A site, Rotten Tomatoes tells me I have to turn off "adblockers", no idea what "adblocker",and that this presumably via Firefox. Directions to find adblockers on Firefox are utterly opaque. How Do I find and then delete "adblockers"?

Open 1

Firefox Going Grey

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to t… (read more)

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to trigger it most often. Repeatability is nominal; sometimes I have no problem, sometimes every action I try to take results in another fit of grey screens and freezing.

I'm using version 153.0.3 64bit on Windows 10.

Open 3

Running several accounts simultaneously, firefox

Currently on Linux, but the problem is probably not OS-specific (although any work-around may be). What I look for: I want one setup for work, one for union, and one for … (read more)

Currently on Linux, but the problem is probably not OS-specific (although any work-around may be).

What I look for:

I want one setup for work, one for union, and one for personal use. If my work setup would be compromised, union bookmarks, search history etc is not compromised at the same time. Also, my work setup is not cluttered with private bookmarks and addons. Obviously, it'd be nice if those setups could be handled as separate start menue icons, so that I don't need to switch using a couple of clics, but just start the right setup directly. Needless to say nowadays, that these setups need to be syncable between devices. Ideally I as a person would have one Mozilla account that can store multiple profiles and protect each one with a seperate password, OR I as a person would have multiple Mozilla accounts that are made for easy switching.

What I've tried:

Multiple accounts, obviously; they sync between devices, which profiles really do not. The problem I run into is that I still need a separate profile for each account if I don't want to log in and out of them (which I don't want indeed, Alt-Tabbing during my leisure time is the only way for me to get things done for union and often for the office-part of work).

Finding the profile feature was hard enough but I adopted and have the about:profiles page bookmarked in all profiles. But whenever I start using a new computer, I need to set up new profiles. I tried saving them in a custom location on my nextcloud so that they can sync, but there is no straight forward way to import profiles. You need to create new ones and then move the contents of the old ones, instead of just pointing ff to an existing profile; that kind of kills the point of picking a custon location in the first place. All I ever do with a new profile is logging in to one of my already highly profiled accounts.

Along the way I realized that there is a now more GUI-way to create profiles, so I tried that. But when I tried choosing a custom location for them, I failed. Took me a while of restarting and googling to find out that Mozilla has managed to have two completely seperate features with the exact same name! That is, when you create a profile the modern way, it does not appear in about:profiles and vice versa.

Since I ditched the idea of custom location anyway, I setteled with the new way. But when I thought I'd make seperate startmenue links for them, because surely you can handle that with some kind of flag in the command, I could find only one option for profiles, and, as you can guess, it works with the old profiles.

It seems that one can start with a profile at a certain path, so maybe the old way with custom path could be something for me anyway, but when I used such a profile, I got a warning message that says that history and bookmark functions might not work properly and that some security program may cause this.

So, how is one actually supposed to use different accounts OR how is one supposed to sync different profiles between devices?

Open

Need to install firefox 115 from phone to put on desktop that has windows 8.1

Did a refresh lc on desktop. Lost all browers - they are not hiding, gone. No cmd prompt work, cannot install. Need to use external device w usb to be ablw to download a … (read more)

Did a refresh lc on desktop. Lost all browers - they are not hiding, gone. No cmd prompt work, cannot install. Need to use external device w usb to be ablw to download a browser on desktop that only has Wibdows 8.1, so Firefox 115

Open 4

Constant crashes in Linux

I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has b… (read more)

I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has been frequently troublesome with random crashes. The crashes occur on any website I may be on and for seemingly no reason. It happens when I'm in the middle of browsing a page, just opened a new tab, or even when Firefox is simply open and I'm active on another open application.

Environment is as follows:

OS: Zorin OS 18 (Latest patches) (Based on Ubuntu) Mobo: Asus Crosshair VI Hero (Latest available BIOS) CPU: Ryzen 9 5900XT GPU: EVGA GeForce RTX 3080 XC Gaming (10GB) Ram: 8GBx4 G.Skill TridentZ RGB DDR4 (3200) Sys Drive: Samsung 970Evo M.2 Nvme 500GB

Firefox is installed via Flatpack through the built in app store in Zorin OS.

The crashes will sometimes be constant as well. Such as when it crashes, crash reporter comes up, then I click "Restart Firefox" and the second I see the window, it crashes again. This has been a constant problem though at random times ever since I switched back to Linux about 5 months ago.

Any help would be greatly appreciated. I don't want to have to change my primary browser from one that I am generally so happy with, and is also the browser that I recommend to everyone.

Open 5

unable to access earthlink inbox from Firefox on Windows 11

Since Thursday, Aug. 6, I have been unable to open my earthlink inbox on Firefox. I keep getting the filled-in login page. when I click to sign in, the login page returns… (read more)

Since Thursday, Aug. 6, I have been unable to open my earthlink inbox on Firefox. I keep getting the filled-in login page. when I click to sign in, the login page returns. This does not happen on Edge. I uninstalled and reinstalled Firefox, but that didn't help. I also rebooted my PC, which also didn't help. How to fix?

Open 1

can not log into https://gallowayprecision.com/

can not log into https://gallowayprecision.com/ When attempting, there is a sight verification window, it passes, no errors, but once at the sight, I can't get any of the… (read more)

can not log into https://gallowayprecision.com/ When attempting, there is a sight verification window, it passes, no errors, but once at the sight, I can't get any of the sign in, cart, place items or anything to work.

Edge works fine. Tried all I can think of, still no access using Mozilla

Open 1

Virgin Media webmail no longer works

Hello, I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others… (read more)

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Open 5

I use Firefox in Windows 11, but when I close it, my three open tabs are gone, it is supposed to open them.

I use Firefox in Windows 11, but when I close it and reopen it, my three open tabs are gone, it is supposed to open them, as checked in settings. I see the same thing hap… (read more)

I use Firefox in Windows 11, but when I close it and reopen it, my three open tabs are gone, it is supposed to open them, as checked in settings. I see the same thing happening in the MacOs, but no answers for Windows either.

Open 1

Cannot sync my bookmarks from before a factory reset of my laptop

Hello, Today I performed a factory reset on my laptop (Windows 11). Before i did that, I checked if my Firefox account has synced all it's data, bookmarks, history etc. w… (read more)

Hello, Today I performed a factory reset on my laptop (Windows 11). Before i did that, I checked if my Firefox account has synced all it's data, bookmarks, history etc. was checked and I pressed "sync" button. Then performed all of the actions connected with factory reset of a windows including partition removal. After that installed Firefox, logged in, but had to reset my password because it wasn't saved within my Bitwarden. Then synced and it turned out, that there is no saved bookmarks on my account. Is there a way to return my bookmarks?

Best regards, Karol Picher

Open 1

Firefox 115ESR -- Can't Export Passwords.CSV; Blank?

Hello! I'm working on migrating a very old version of Firefox to a newer version, and the number one thing I want to make sure stays is the logins file(s). I went to expo… (read more)

Hello! I'm working on migrating a very old version of Firefox to a newer version, and the number one thing I want to make sure stays is the logins file(s). I went to export the CSV, and the `about:logins` page is blank! Despite this, both the key and logins files are populated, and the browser still autofills in each login as if it wasn't there. To mitigate this, I tried to export the .csv of all my logins, but it doesn't actually export. I'm not sure how to check action logs with Firefox, and I would like to grab the passwords, so I can migrate properly. Any advice would be appreciated. Thank you!

Open 1

Save Group of Tabs Disappearing

Hello, I keep running into an issue where my group of saved tabs disappears. I will make several groups of tabs. When I right-click and press "save and close group," to… (read more)

Hello,

I keep running into an issue where my group of saved tabs disappears.

I will make several groups of tabs. When I right-click and press "save and close group," to shut down my laptop completely. There are many times when I return and try to access the saved group of tabs using the drop-down arrow at the top of the browser; all the saved groups will be gone.

Normally, I find them under "Recent Tab Groups". There have been many times when they are completely gone. Is there another way to find these groups of tabs or are they disappearing completely are a certain amount of time has passed?

Thank you,

Open 1