Can't find saved credit card information

I allowed my credit cards to sync and I now have no option to view them. I had it set so it needed to have my Windows password before it opened them. I attempted to unsy… (read more)

I allowed my credit cards to sync and I now have no option to view them. I had it set so it needed to have my Windows password before it opened them. I attempted to unsync them and look again, but there is still no option. I had all of my current plugins before this problem occurred. I also had my Anti-Virus before this problem occurred.

Asked by cleverguy16 2 hours ago

  • Solved

File Extensions

When I am on a website and I click on a document, Firefox wants to open it with the wrong program. For instance, I click on a Powerpoint and it opens with Pearson's Test… (read more)

When I am on a website and I click on a document, Firefox wants to open it with the wrong program. For instance, I click on a Powerpoint and it opens with Pearson's Test Gen.

Asked by njvanpelt 20 hours ago

Answered by jscher2000 20 hours ago

Streaming from Soundcloud through Wix site fails

I have a Wix website. On one page I stream a podcast that I host on Soundcloud. It used to work fine in Firefox. I haven't changed anything, but now I get an error mes… (read more)

I have a Wix website. On one page I stream a podcast that I host on Soundcloud. It used to work fine in Firefox. I haven't changed anything, but now I get an error message "Couldn't play media file" using Firefox on my PC. Streaming the podcast works fine on my iPad using Safari, and on the same PC using Edge. Seems to be a Firefox issue. My Firefox dashboard says the browser is up to date.

Any suggestions?

Thanks. Jeff

Asked by jefflowe56 2 hours ago

Dropdown List not working

Every droplist is much too short so it doesn't display all entries, it's on the upper side of the page and not below the droplist as expected. I've removed firefox and my… (read more)

Every droplist is much too short so it doesn't display all entries, it's on the upper side of the page and not below the droplist as expected. I've removed firefox and my profiles, all mozilla and firefox data, when i reinstall firefox it works for around 30-50 seconds as expected and after that time, when i refresh the page it looks broken again.

System: MacOSX Catalina. Firefox 81

Asked by gummipunkt 4 hours ago

Last reply by gummipunkt 2 hours ago

Sharepoint in Microsoft Office 365 will only launch in a private Firefox window

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message: Sorry, something went wrong An… (read more)

All the other apps in Office 365 work as normal but when I launch Sharepoint in a normal Firefox window I get the following error message:

  • Sorry, something went wrong
  • An error has occurred on the server.
  • Technical Details
  • Troubleshoot issues with Microsoft SharePoint Foundation.
  • Correlation ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx
  • Date and Time: xxxxxxxxxxxxxxxxx

Firefox is up to date (v81.0) and running on a modern up to date Win 10 Pro laptop, I've cleared all my browser history and rebooted but without success. The same web page works without problem in Edge and Chrome but in Firefox it will only work in a private window.

Asked by jamieson62 2 hours ago

Inrichting van startscherm

Goeie middag, Na het starten van Firefox komt steeds een bepaald scherm naar voren. in dit geval een scherm van de bank van mij. ik krijg hem niet weg want ik wil Firefox… (read more)

Goeie middag, Na het starten van Firefox komt steeds een bepaald scherm naar voren. in dit geval een scherm van de bank van mij. ik krijg hem niet weg want ik wil Firefox als eerste ingesteld hebben. met vriendelijke groet ruud

Asked by r-mauritz 2 hours ago

Firefox Sept. 22nd Update and Blackboard Compatability

Hi guys! I'm a college student and my university uses Blackboard as a way to access our courses. Unfortunately, my Firefox has been breaking and not loading all of my cou… (read more)

Hi guys!

I'm a college student and my university uses Blackboard as a way to access our courses. Unfortunately, my Firefox has been breaking and not loading all of my courses. My university tech support is no help and they told me to contact Blackboard and Blackboard told me to use Google Chrome. I already installed Chrome so I can use it temporarily to do my coursework but I really don't want to use it permanently, I have my computer set up exactly how I like it and I prefer to use Firefox.

I think the problem started around when the September 22nd update for Firefox was automatically installed. Some things I've tried to fix the issue are: 1. Fresh install of Windows using the Razer Blade's recovery to factory default; 2. Update Windows to latest version (except the 2004 feature update, it causes my laptop to black screen on bootup); and 3. Fresh install of Firefox and changing my privacy settings to standard rather than the strict settings I usually use.

I didn't want to install an older version of Firefox because of all the warnings on the webpage, but I'm really not sure what else I can do. Has anyone else had this happen? Any fixes?

Asked by Aaron 2 days ago

Last reply by Ero-Roots35 2 hours ago

Exception to "delete cookies and site data on exit" not working

I am trying to delete cookies on all websites when i close firefox, except for a few ones which i have added to the exception list but to no avail. I have unchecked delet… (read more)

I am trying to delete cookies on all websites when i close firefox, except for a few ones which i have added to the exception list but to no avail. I have unchecked delete history on exit for the moment just to make sure its not that option thats causing firefox to clear all cookies including the sites that i have added to the exception list. Am i missing a trick here, any advice will be highly appreciable.

Asked by User_c 3 hours ago

Graue und verschwommene Seiten

Hallo, seit Kurzem blockiert Firefox immer mehr Websites, indem sie grau unterlegt sind oder verschwommen. Dann hilft nur ausweichen auf einen anderen browser. Woran lie… (read more)

Hallo, seit Kurzem blockiert Firefox immer mehr Websites, indem sie grau unterlegt sind oder verschwommen. Dann hilft nur ausweichen auf einen anderen browser. Woran liegt das? Welche Einstellungen müssen ggfls geändert werden? Benutze Firefox 81.0, Wondows 10. Vielen Dank und sorry, dass ich nicht in englisch schreibe. Erich

Asked by boehme-erlensee 6 hours ago

Last reply by philipp 3 hours ago

Sound is muffled, not playing correctly through Firefox browser

Windows 10 has just run an update on my machine and its messed the audio output of Firefox rendering it unusable. Sound comes through muffled as if its trying to play sur… (read more)

Windows 10 has just run an update on my machine and its messed the audio output of Firefox rendering it unusable. Sound comes through muffled as if its trying to play surround sound through 2.0 stereo speakers. Chrome works fine. Spotify works fine. Everything else works fine so its just Firefox with the issue. Its pains me to use Chrome but I have no other option unless there is fix....

Asked by murphishness 3 hours ago

Why am I being redirected to websites via www.smartdirect

My linux mint OS periodically updates me to latest versions of FF. I notice system changes that I'm not sophisticated enough to correct myself. One such change is that ne… (read more)

My linux mint OS periodically updates me to latest versions of FF. I notice system changes that I'm not sophisticated enough to correct myself. One such change is that new tabs don't always open when I click links, I have to open the new tabs manually. Recently I noticed that website links I used to visit are being redirected through a website called www.smartredirect.de/ ...that take me elsewhere (usually sex dating sites) than the desired webpage I wish to go. How do I disable this www.smartredirect/de action and recover ability to visit those websites I'd like to visit via their links?

the offending website is:

www.smartredirect.de/

Asked by germeten1 4 hours ago

Firefox 81 PDF reader - Default document name and location while save as

Hi there ! Since last Firefox update (81.0) on Linux Mint 19.1 While opening a PDF document with built-in PDF reader, when I want to save the document with CTRL+S, the d… (read more)

Hi there !

Since last Firefox update (81.0) on Linux Mint 19.1 While opening a PDF document with built-in PDF reader, when I want to save the document with CTRL+S, the document name, in prior version, was the name specified in request header "Content-Disposition inline;filename='customisedName.pdf'" and since version 81 the name is "document.pdf". The name specified in content-disposition is used when clicking on download icon but saving this way resulting the document was stored in default download directory but with CTRL+S Firefox asking where to save and remember last used folder, so useful !

Is there a hidden configuration for helping me keeping the name of the document while using CTRL+S ? Can anyone confirm it's a regression and could inform developer upstream ?

Thanks for your help

Asked by Breham 4 hours ago

Fonts not showing correctly

I just installed firefox on a computer using win 10, and for whatever reasons teh fonts are all messed up, some show as intended, others dont. I have tried various fixes … (read more)

I just installed firefox on a computer using win 10, and for whatever reasons teh fonts are all messed up, some show as intended, others dont.

I have tried various fixes on here like changing the performance settings, sandbox security, refresh and fonts too.

None of these worked, see image attached showing what i have, Default font was Times New Roman, changed it to Arial,Verdana and calibri, none made a difference.

Some help would be appreciated.

Asked by ross19 4 hours ago

Slugginess due to backlight of Mozilla Icon backlight switching on everytime I click for a search ???

Over the past few weeks my Laptop has become extremely sluggish and, on many occasions will not open the designated website. I am continually confronted by messages stati… (read more)

Over the past few weeks my Laptop has become extremely sluggish and, on many occasions will not open the designated website. I am continually confronted by messages stating, ' a webpage is slowing your browser down ' followed by two boxes cotaining the wording ' what do you want to do, 'Stop It' - 'Wait '. Why these are submitted, I do not have a clue, they are neither activeor informative, if I click on any one of these requests, the whole message collapse and disappears. I this is someone's attempt at being clever, he should be given the dunces' cap forever and a day. I am probably off the mark here but I have a suspicion that it could be related to the FIREFOX Icon which never switches off its backlight, I have to do that manually and for a few minutes the laptop is doing its job. Could this be what is referred to the website that is slowing me down ? Any solution to my problem, or any assistance leading to a solution shall be gratefully received Regards William Walls

Asked by william walls 6 hours ago

Last reply by FredMcD 5 hours ago

Site only displays Chinese, and always resets to ch. instead of www.

I'm not sure what I did, but I accidentally clicked or right clicked and one website now only displays Chinese text and will always reload the page as ch. instead of www.… (read more)

I'm not sure what I did, but I accidentally clicked or right clicked and one website now only displays Chinese text and will always reload the page as ch. instead of www. What do I do to fix this? I deleted cache and cookies and it didn't fix it.

Asked by brokenneko.ricky 14 hours ago

Regarding certificate installation in cert9.DB

I am using firefox 80 version and i tried installing certificates through certutil in cert9.db but certificates are not getting installed. i tried with older version but … (read more)

I am using firefox 80 version and i tried installing certificates through certutil in cert9.db but certificates are not getting installed. i tried with older version but still certificates are not installed.But when i tried installing through command prompt certificates are installed.what is the possible reason?(i am using windows 10).

Asked by swshruti 1 week ago

Last reply by swshruti 11 hours ago

Firefox crash

I live in Germany and when I’m at home i have no issues with Firefox. But when I’m at work in Vienna, Austria it keeps crashing constantly. What could be the error? … (read more)

I live in Germany and when I’m at home i have no issues with Firefox. But when I’m at work in Vienna, Austria it keeps crashing constantly.

What could be the error?

Asked by ptwoodhouse 5 hours ago

Last reply by FredMcD 5 hours ago

advertisement

Hello, I use your browser so as not to be bothered with all kinds of advertisements. now i'm the winner of a new phone for € 1.50 but the fine print says that it costs € … (read more)

Hello,

I use your browser so as not to be bothered with all kinds of advertisements. now i'm the winner of a new phone for € 1.50 but the fine print says that it costs € 90 per month and is a lottery, this is just a deception and don't think this fits your organization.

ben

Asked by brentenaar 7 hours ago

Last reply by FredMcD 5 hours ago

  • Solved
  • Locked

Firefox won't open my homepage on startup

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred. … (read more)

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred.

Asked by sraxter 3 months ago

Answered by jscher2000 3 months ago