cannot ensure I'm getting pop up messages

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings. I read through the instruct… (read more)

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

Asked by DragonAceSg7 2 days ago

Last reply by cor-el 1 day ago

OneDrive workbook problem

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenev… (read more)

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Asked by ricardocrbb 2 days ago

Last reply by ricardocrbb 1 day ago

Doesnt prompt WHERE to save downloads/ Why doesn't AUTO UPDATE work?

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update w… (read more)

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update when it's set to auto update? When I set controls to ask where to download items it bypasses that and downloads it as a temp file where I have to cut it out of explorer and paste it where I would like to save it.

Edition Windows 11 Home Version 23H2 Installed on ‎3/‎17/‎2024 OS build 22631.3527 Experience Windows Feature Experience Pack 1000.22700.1003.0

Asked by MILESTWEST 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Videos won't play or show error sign

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch… (read more)

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch won't load, other sites show Error Code: 102630. This is only a problem on my browser on my windows pc I have. On mobile the browser works great and has no problem showing videos so it a problem for my pc browser.. I've tried all of the steps, i've updated, i checked drm and even went into config to check there. But nothing works, it still can't load videos. I have version 125.0.3 and for me it's the latest one. I even turned off all of my add-ons to check if it works or not but nothing there either. It worked before, just now the latest two months it hasn't. What can I do in order for the videos to load? Thank you for your time.

Asked by Banilemim 1 day ago

Problem entering to specific websites - Previously was ok.

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was… (read more)

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was working perfect. Please HELP! Thanks friends :) When I try to open this website, nothing happens, nor an error, sometimes in certain website it keeps retrieving and thats it.

Many thanks,

Asked by cgs260667 2 weeks ago

Last reply by James 1 week ago

Mozilla vs Dementia & Alzheimers - where is the User Interface that remains exactly the same for 25 years?

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which w… (read more)

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

Asked by FireFoxSucks 1 day ago

Last reply by cor-el 22 hours ago

Download file failed

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection … (read more)

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

Asked by 1142003595 2 weeks ago

Last reply by zeroknight 2 weeks ago

Firefox has done it again

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But o… (read more)

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

Asked by raydle1101 2 weeks ago

Last reply by zeroknight 1 week ago

firefox private mode language error

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok . … (read more)

I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .

Asked by SD SD 1 week ago

Last reply by zeroknight 1 week ago

Firefox messages breaking automation

How can the Firefox message popups be permantly turned off they are modal breaking my automation. Most recent: Welcome back Here's a quick reminder that you can keep y… (read more)

How can the Firefox message popups be permantly turned off they are modal breaking my automation.

Most recent:

Welcome back

Here's a quick reminder that you can keep you favorite indie browser just one click away.

Open my links with Firefox

Not now

Asked by JSAutomate Inc 1 week ago

hero ware games not load now and work on chrome browser

when open games not loading until close " enhanced tracking protection" switch and next time even it is close not open until make " enhanced tracking protection" switc… (read more)

when open games not loading until close " enhanced tracking protection" switch

and next time even it is close not open until make " enhanced tracking protection" switch open and reload page and then closed and reload page again to open and every time like that

Asked by mohammed 9 hours ago

Last reply by zeroknight 8 hours ago

  • Solved

I have the latest FF browser. when i try to access my credit union account, i get this message "You're using an outdated browser or are using a Proxy service which is unsupported." how can i get past this?

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message "Error: "WWF2… (read more)

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message

"Error: "WWF2TUh4dnM=" - You're using an outdated browser or are using a Proxy service which is unsupported. Please update your browser or turn off your Proxy to continue, thank you."

how can i get past this? All help appreciated!

Asked by drwin 2 weeks ago

Answered by drwin 1 week ago

Spell Checker still does not work even with multiple dictionaries and language packs installed and enabled, plus "Check your spelling as you type" ticked

Title, The option to switch languages is also not present in the right click menu (see attached image) I'm really unsure how to figure this out so any advice would be g… (read more)

Title,

The option to switch languages is also not present in the right click menu (see attached image)

I'm really unsure how to figure this out so any advice would be greatly appreciated.

Thank you for your time.

Asked by eftdlcoy 9 hours ago

Last reply by zeroknight 7 hours ago

Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (read more)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Asked by michael686 1 week ago

Last reply by cor-el 1 week ago

Issue Loading Certain Parts of Websites

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let… (read more)

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let me click on it. I used a different browser, and it worked just fine. Same thing today: I was trying to make a lab appointment, the next step was verifying I'm not a robot, I clicked the box, and it had a loading circle eternally. I tried it on a different browser, and it worked within seconds, no loading. I've never had this issue with Firefox before! I tried clearing my cookies and cache, and that didn't do anything unfortunately. Let me know what I can do to fix this problem! I normally loved Firefox and it's my main browser, so I'm hoping to resolve this issue. Thanks so much!

Asked by Elizabeth 2 hours ago

Last reply by cor-el 1 hour ago

Why FF don't open what M Edge does? And vice versa.

I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fa… (read more)

I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fails and I need to use FF. I recognize that all browsers other than FF are the same or similar basis. So, how can I stick with JUST FF. And not have to keep ME updated or active. Just let ME sit there unused. Why can't FF work with all web sites? Is the problem with them or with FF?

Asked by Pennsy Nut 1 week ago

Last reply by Pennsy Nut 1 week ago

Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (read more)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Asked by Magicloud 10 hours ago

Last reply by cor-el 1 hour ago

  • Solved

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (read more)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 2 weeks ago

Answered by NoahSUMO 1 week ago