Firefox Community Forum

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

My VPN used to work perfectly with my South African sites. Since I've downloaded the new Beta version of Firefox, things have become unstable, and the South African sites - mainly my dictionaries (which I use daily because I'm a translator) - don't work any more.

South Africa is one of the countries on the list, but when I open the VPN now, it says South Africa is unavailable, which had never been the case before.

Please help me sort it out. I can't take screenshots of the problem. When I go to the country list from the VPN, the dialogue box disappears.

Hello,

I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously with my FireFox VPN turned on I had no issues. Now I cannot access these sites unless I turn off the VPN. I think there was a FireFox update not long ago. Should I be experiencing this issue or is there a resolution to this problem?

Thanks Andrew

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stopped working now for some days.

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize toolbar, etc. There has never been any icon to activate. Obviously, this has been going on for months. Thanks.

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", but I don't know what this means. Sign into what? Looking at the Mozilla site there is no way to register or create an account or tell if I already have one. I've signed up to emails etc but find no difference when I use Firefox. It qualifies - verions and UK - what am I missing?

I am really excited by the possibility of a built in VPN on Firefox.

However I logged in to UK BBC Channel 5 and tried to view a programme,

I was able to browse content but as soon as I pressed Play for the first series of the drama the provider picked up that I was using a VPN and shut me down.

Is this a teething problem ans will it likely be fixed?

Hello,

My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't see the VPN option available. Also, I don't recall seeing a pop-up request from Firefox about getting access to this VPN.

Is it possible for me to get access with my account?

Hi, I am on Firefox version 150, but I can't see the new free VPN button. I wanted to try it out, but I can't see it anywhere in my settings. Any advice would be appreciated.

I was following https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-150#w_turn-on-vpn-in-firefox , but there isn't a button like it shows

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

Offering some feedback about the VPN Beta. There are a couple of things I immediately notice about it that are lacking that would be nice to have.

First, the option to invert the excluded sites list and rather make it an included sites list. Especially since it has such a low amount of data each month, It would be great to be able to enable it and know it's only going to use data on the sites where I actually want it used. There are far more sites where I don't care about using the VPN than I exclusively want a VPN on.

Another good mode / option would to be able to enable the VPN only for one specific window or even tab group. I noticed if I use a private window and turn VPN on there, it turns it on for all of my firefox windows. Again here, this is a pretty focused use, if I'm in a private window and turn it on, it's for the extra privacy there, I don't need it on for the hundred other tabs I may have open.

Make an option to put the VPN button in the sidebar. Maybe I'm overlooking it but I don't see any way currently to add it to the sidebar instead of the top tool bar.

When the VPN is enabled, show the exit node information / location. So that at a glance I know where websites think my traffic is coming from. Some websites when you log in they send a 2FA that lists the location you are logging in from. It would be really helpful to easily corroborate that location with the location the VPN would be reporting.

Hello,

At the last FF update, I discovered that I had VPN on my top status bar but what does it do?

I have v. 150.0.1 (64 bit). Also Windows 11. I live in France and the only reason to use a VPN is to watch a UK soap which I cannot watch by any other means unless it's live on the TV. I know how to turn it on (obvious), so when I use the BBC website, this is what I do. But it makes not the slightest bit of difference as I am still recognised as being outside the UK.

Am I not doing something please?