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Pop-up ad for McAfee in the form of a fake Firefox tab

On Windows 11 Pro, with the promotional McAfee app already uninstalled, the Firefox browser persistently presents what amounts to a Pop-up advertisement in the form of a … (read more)

On Windows 11 Pro, with the promotional McAfee app already uninstalled, the Firefox browser persistently presents what amounts to a Pop-up advertisement in the form of a fake new tab that remains in the background, unseen and left open even after one closes the browser session. How can this phenomenon be permanently terminated?

Asked by Opeysheart 3 months ago

Last reply by NoahSUMO 3 months ago

  • Solved

Firefox Virus

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Fi… (read more)

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

Asked by rinaldop75 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Viruses

I attempted to put in an address of what I thought was a website today on mozilla. I soon found out that it was not available or a proper website. Now I am getting ala… (read more)

I attempted to put in an address of what I thought was a website today on mozilla. I soon found out that it was not available or a proper website.

Now I am getting alarming notices with heading Mozilla Firefox all via what looks like an Indian website, saying 1. Click to secure your 2. Trojan detected Fix it now. 3. Critical Error. Click here to remove them.

I have not clicked on any part apart from the x top right to remove the notifications. I can send photos of them

I have scanned with my Windows Security repeatedly and nothing.

Max

PS. The messages are obstinate to remove and it takes effort to x them.

Asked by atmaxwel 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

Suspicious download request claimed to be Firefox

Was prompted to download a program to Firefox before I paid my phone bill. I did not recognize the web address or name that was shown, and the account number from which r… (read more)

Was prompted to download a program to Firefox before I paid my phone bill. I did not recognize the web address or name that was shown, and the account number from which recent payment was deducted did match any accounts I hold or held in the past. I cancelled the action immediately, without downloading, but am still concerned. I found nothing on the internet about this, just got a summation chat AI response that stated the phone company had no download/extension for Firefox. Has anyone had any experience like this or could someone shed some light on this?

Asked by Chakotae 4 weeks ago

Last reply by Chakotae 4 weeks ago

How can i discover if my account was hacked

I think that i get some virus in my computer, in the last two days some of my accounts were accessed by an unusual way. I´d like to know if the problem was my passwords … (read more)

I think that i get some virus in my computer, in the last two days some of my accounts were accessed by an unusual way.

I´d like to know if the problem was my passwords kept on firefox, all the apps that were hacked had the password saved on the firefox manager.

There's a way to know if my passwords on the Firefox were stolen ?

Asked by gabrielpsd3 1 month ago

Last reply by gabrielpsd3 1 month ago

  • Solved
  • Archived

What Secure info is held by Firefox after I log into a secure web account

I log into a secure web account, use user ID and password, go through 3 rd party verification and gain access. When I logout it takes back to the sites Home page. If I … (read more)

I log into a secure web account, use user ID and password, go through 3 rd party verification and gain access.

When I logout it takes back to the sites Home page.

If I decide to login again by using the login icon the website immediately logs me backin with No requirement for user ID, Password or 3 rd party verification.

I am trying to determine is Firefox holding this information (User ID, Password and Third party verification code) and auto logging me in or have I not really logged out.

If I completely close Firefox this does not occur.

Asked by gwb2 7 months ago

Answered by Mutaz Awad 7 months ago

  • Solved
  • Locked

pop-up blocker Inable

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text … (read more)

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text

Asked by SuMo Bot 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Certificate Manager Authorities

Was reviewing my Settings. Looked under Privacy & Security, Browser Privacy, Certificates, View Certificates. The Certificate Manager has many listed under “Authoriti… (read more)

Was reviewing my Settings. Looked under Privacy & Security, Browser Privacy, Certificates, View Certificates. The Certificate Manager has many listed under “Authorities.” Some look suspicious. How do I determine which are valid and which should be deleted?

Asked by macmare58 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Ich bekomme laufend Meldungen das ich Viren und Trojaner habe. Der Windows Virenscanner zeig nichts an und ich bin nicht bereit Mc Affee zu kaufen

bold textIch bekomme laufend Meldungen das ich Viren und Trojaner habe. Der Windows Virenscanner zeig nichts an und ich bin nicht bereit Mc Affee zu kaufen … (read more)

bold textIch bekomme laufend Meldungen das ich Viren und Trojaner habe. Der Windows Virenscanner zeig nichts an und ich bin nicht bereit Mc Affee zu kaufen

Asked by rudolfcowboy 1 month ago

Last reply by James 1 month ago

  • Solved

Bug Infection

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard … (read more)

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard drive infected, secure data notice and system alert. I also got a warning that my McAfee protection had expired which is very strange. Since switching over in 2010 from Windows to Linux I have never had protection of any kind and unlike Windows have never had a single problem. In addition when I was using Windows the protection that I had was never McAfee. I suspect that these warnings are not from Firefox given the misprints, spelling errors and the poor English. It is likely phishing from some third world country. How do I get rid of this obvious garbage permanently? Many thanks! Kris

Asked by circumnavigator15 1 month ago

Answered by James 1 month ago

  • Solved

Solution Found Firefox, facebook, marketplace, openoffice

Copilot is a virus effecting facebook, market place, openoffice, Firefox settings apps installed apps turn off copilot running in background turn off copilot run a… (read more)

Copilot is a virus effecting facebook, market place, openoffice, Firefox

   settings 

apps installed apps turn off copilot running in background turn off copilot run at startup uninstall is also an option I'm thinking of.

Asked by Kombivan 1 month ago

Answered by Kombivan 1 month ago

  • Archived

bookmarks menu

using (file, edit, view) type page and would like to change the bookmarks dropdown menu i would like to get rid of: Bookmark current tab, seach bookmarks, bookmark all t… (read more)

using (file, edit, view) type page and would like to change the bookmarks dropdown menu i would like to get rid of: Bookmark current tab, seach bookmarks, bookmark all tabs and the separators i don't use tabs, i just open new windows if i can't delete them, would like to be able to move them to the bottom thank you

Asked by Zach Yates 8 months ago

Last reply by Zach Yates 8 months ago

  • Archived

Confused about Security

I've been good about avoiding being hacked or having major problems. I'm on a Mac, with the latest update. I use 1Password. I check all the urls on questionable email. … (read more)

I've been good about avoiding being hacked or having major problems. I'm on a Mac, with the latest update. I use 1Password. I check all the urls on questionable email. I use 2fa, and check for data briefs.

Firefox has built-in security. So does Apple. And Firefox has all sorts of extensions that provide security. Privacy Badger is from the EFF. I don't know if they all do the same thing or cover things not covered. The descriptions say they protect me, but how do I know? At times, I probably have overkill.

And this doesn't even address VPNs.

Searching for "Security" in extensions shows a list of about 2,000 extensions. "Privacy" returns a list of more than 2,600. I would think that if you were confident in your security, there wouldn't be so many, and/or you wouldn't list them. Do you have a gap that we need to find an extension to cover?]

There needs to be some consistency and clarity as to what you protect against and what they claim they protect against so we know which one we really need. It feels like buying a car and being told to go find our own tires in a vast warehouse, and then search for the gears we want, etc. When we get on a plane, we don't select our own seatbelts. If on a cruise ship, we don't choose our lifevests. If that were the case, no one would get on boats or planes. By letting us fend through thousands of security programs, you shift the responsibility to us. And very few of us have enough training or knowledge to do so.

I don't expect you to be perfect, but helping us through this maze would be great. I probably know more than the average person, but it feels that

Asked by j5cwscrqyz 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago