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Dev toolbar not loading

For some reason the developer tool on Firefox is just completely blank when I open it. Nothing will load and I can't even close out of it. Any ideas on how to fix this? … (read more)

For some reason the developer tool on Firefox is just completely blank when I open it. Nothing will load and I can't even close out of it. Any ideas on how to fix this?

Asked by Anonymous 1 week ago

OCSP error after changing security.ocsp settings

We are receiving the following error when we change the security.OCSP.enabled to "1" and security.OCSP.require to "true": (Invalid OCSP signing certificate in OCSP respo… (read more)

We are receiving the following error when we change the security.OCSP.enabled to "1" and security.OCSP.require to "true":

(Invalid OCSP signing certificate in OCSP response(Error code: sec_error_ocsp_invalid_signing_cert)

We are in an airgapped environment and have our own OCSP responder we are attempting to get Firefox to work with. What configuration does Firefox need in order to solve this error?

Asked by joshua.j.tyler 1 week ago

Major issues using some sites

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, the… (read more)

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, then subject and then when I went to type into the body of text, the keyboard wont work.

I thought there was an issue with the keyboard but I then I tried to type in issues on firfox and loads of text is missing, I basically cant use firefox at the moment as Im only viewing half the info.

Ive been sent a credit not from someone and this is what its viewing like.

I didnt change anything that Im aware of

Thanks and fingers crossed in anticipation. Andrea

Asked by thestudio1 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

URL autocomplete - I want to start over.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto f… (read more)

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Asked by WAYNEOO 3 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Historia przeglądania.

Zainstalowałem sobie przeglądarkę Firefox. Importowałem z Google Chrome dane, w tym historię. Historia stamtąd była z dobrych kilku miesięcy. Gdy wchodzę w historię, z o… (read more)

Zainstalowałem sobie przeglądarkę Firefox. Importowałem z Google Chrome dane, w tym historię. Historia stamtąd była z dobrych kilku miesięcy.

Gdy wchodzę w historię, z opcji mogę widzieć historię maksymalnie z ostatnich 7 dni, miałem opcje oglądania historii z ostatniego miesiąca, co było po zainstalowaniu przeglądarki. A chciałbym mieć opcję obejrzenia z co najmniej pół roku.

W poniższym poradniku można widzieć historię z dłużej niż pół roku i właśnie tak chciałbym mieć u siebie.

Asked by robertovi 1 week ago

Last reply by TyDraniu 1 week ago

White screen

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever. I can log in just fine using the dreaded Microsoft Edge or Chrome but firef… (read more)

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

Asked by It's me 1 week ago

Last reply by It's me 1 week ago

Recently my home page is blank. Each new tab opens as blank, bookmark icons are missing

Recently my home page is blank. Each new tab opens as blank, bookmark icons are missing. I used to have a search engine when i opened Mozilla but now it's totally blank.… (read more)

Recently my home page is blank. Each new tab opens as blank, bookmark icons are missing. I used to have a search engine when i opened Mozilla but now it's totally blank. I need to click on the bookmarks icon to open the list of bookmarks saved instead of seeing them on the toolbar. I didn't change anything and now it's all gone. I have uploaded a screenshot of my screen when I open Mozilla.

Asked by marilemaybali 1 week ago

Last reply by cor-el 1 week ago

  • Solved
  • Locked

Amazon Login

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. … (read more)

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

Asked by Kojak1958 1 week ago

Answered by Kojak1958 1 week ago

Firefox 126.0 No Autocomplete

Ever since Firefox updated to ver 126.0 it no longer autocompletes with past history of visited websites like it used to. As a matter of fact it doesn't do anything in th… (read more)

Ever since Firefox updated to ver 126.0 it no longer autocompletes with past history of visited websites like it used to. As a matter of fact it doesn't do anything in the url bar anymore. Everything is turned on in settings but no luck. I have even tried uninstalling and reinstalling Firefox but nothing is working. I am on Windows 10 if this matters...thanks

Asked by R. M. 1 week ago

My location is wrong using Google Maps - only in Firefox.

Windows 10, Firefox 120.0 (64 bit), Microsoft Surface Pro. We moved (1000 miles) and I when I use Google Maps in Firefox (not in Chrome or Edge), it still shows my loc… (read more)

Windows 10, Firefox 120.0 (64 bit), Microsoft Surface Pro.

We moved (1000 miles) and I when I use Google Maps in Firefox (not in Chrome or Edge), it still shows my location being at our old address. Very frustrating. Clearly is a Firefox issue because as stated, my correct location is shown using other browsers on the same computer.

My preferred browser is Firefox, but this is very frustrating. I searched for solutions but came up with nothing that related to the issue being ONLY in Firefox, not other browsers. I.e., it is not a system issue, it is clearly an application (Firefox) issue, so I'm looking for a fix at that level.

Asked by jim.mcwhirter 1 week ago

Docx files are being opened in Acrobat Reader

Hello, I have an issue when i download a .docx file and want to open it straight from dowloads it automatically opens the file in Acrobat Reader. Is there a setting that… (read more)

Hello,

I have an issue when i download a .docx file and want to open it straight from dowloads it automatically opens the file in Acrobat Reader. Is there a setting that would let me change that? My default apps in windows setting are setup correctly and it also shows the correct icon in the dowloads list. I use Office365.

Asked by Gregor Kac 1 week ago

Last reply by jonzn4SUSE 1 week ago

Browser Geolocation Shows Old Location

When using some websites that ask for browser permission to use your location, the location is wrong. I recently moved more than 2000 miles, and when I use Google Maps i… (read more)

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

Asked by peterdfinn 1 week ago

Last reply by TyDraniu 1 week ago

cannot log in to my Facebook account.

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable … (read more)

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable one closed all their accounts. It now is [email address]. Now I cannot log into my facebook account no matter what I do. It is the way I get in touch with my friends and relatives. What happened to my account? I was asked to log in with my name, Eileen Dueck and click on my picture to get in but that does not work. Nothing else works either. Please find my account and restore it.cannot l

Asked by ehd66 1 week ago

Last reply by Paul 1 week ago