Firefox Support Forum

Whose idea was it to popup a Firefox promotion window while I was working on a text? The popup took me out of the page where I was working, Google Voice. I am struggling, doing this with one hand while the other is in an Ace bandage with an ice pack on top. This was a needless interruption!

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came from opera gx, had no problems with cloudflare till now!

Im using 4 extensions DarkReader Adblock https://getadblock.com/en/installed/?u=uzzl0uyf19852316&lg=en-US&an=adblockfirefox&av=6.2.0&ap=firefox&apv=126.0.1&p=gecko&pv=126.0 Return youtube dislike Tapermonkey I click the box to Verify that I am human on cloudflare keeps trying to connect, after 30 seconds the site just reloads asking me to click the box again. this repeats non stop.

Hi

i just update my firefox on mac after that lost all setting, password, add on and extension. i sync multiple times, its not working.

Can you help

Arham

Roughly 90% of the time I am using firefox to access and export excel files from a site used for the back end of our point of sale system, the tab I am exporting from jumps to a random URL (usually for a utility company I use to pay utility bills through). I have to go back several pages to get back to the original. It is totally problematic, and fairly random and often the utility company URL will vary; sometimes it's the gas company, sometimes it's the power company....occasionally the internet service provider).

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the page does not retain the change when i select the button REMOVE ALL WEBSITES. this problem has not been happening for years. it may have begun about six months ago. thank you for your time

Hello Firefox community and thank you for your time and effort. Let me begin by saying I used to have this same issue with MS operating systems until I said goodbye to MS and went to Linux on one laptop and got a Mac for streaming and graphics. Here is the issue: MS had so many background processes running constantly, regardless of what I was using the machine for, that I regularly experienced crashes, warnings and slowed responses on my Windows machines. No matter how vigilant I was about settings and stopping processes and keeping system clean, I would regularly have to replace the fan on my machines as the constant overheating would eventually kill the fans. That has not been a problem since I made that switch away from MS. Until now. I keep clean machines and keep them updated religiously. But with the latest few Firefox updates the problem is now back on both my Linux built Lenovo and my MacBook Pro, especially the Mac. That regularly shuts down after an hour of streaming use. When I hear the fan constantly struggling and feel the machines heating up I check the background processes and find that Firefox has at least four running processes eating up resources. Force stop does not fix the resource hogging; by the time it is apparent and I respond the machine is already overheated and shuts itself down. Last night I started searching and found a (very) recent thread about this same issue. Most of the participants were attributing it to recent updates. If this is the case is there any effort to fix this? I would hate to have this issue completely destroy my older (but still heavily relied upon) MacBook with this constant mechanical challenge since I cannot afford to replace it. Please can you fix this problem. It is an old and exhausting struggle I thought I would not have to deal with again. If my assumption of the source of the problem is inaccurate do you have any suggestions? Thanks again, Jerri

I just get gray boxes and cannot even log in or anything. I have no ad blockers or add-ons. How can I get youtube working again on Firefox. It is working fine on Safari and on my iphone.

Hello,

A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots?

I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones.

Thank you for your help!

For years I have used Firefox as my preferred internet browser, and most of the time it's OK. Recently, however, when trying to log on to my bank accounts, I get the message "Log on error. You need to enable cookies in your browser to logon to Internet Banking." How do I do this? In the meantime I am using another browser and can log on successfully there.

Hi, Before I try to refresh Firefox to fix an issue with Youtube pages not loading properly (I've tried everything else), I need to know whether or not my open windows and tabs will be preserved. Thanks in advance!

I am having trouble trying to open sites that I know are safe , for instance trying to follow a link from an email, or even using google search

I get a message saying 

'Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.ojrq.net.

any advise please?

Dear Sir, we are unable to get plugin JAVA TM PLATFORM SE8U341 for running digital key. i have requisite software installed in my system. Please guide. I have attached screenshot regarding the same.

In Windows 10, Audible throws this error:

An Error Occurred An error occurred during processing. Please close this window and try again.

Other browsers are fine. Other media in Firefox such as BBC Sounds are fine. I cleared the history, then reset Firefox. I thought it might be an issue with the latest Realtek driver, but I could not roll back all Realtek drivers. So I installed an Asus DS Xonar 7.1 PCI soundcard. This shows exactly the same problem.

Thankyou.

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message-

You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.c159c817.1717595309.c95b81

https://errors.edgesuite.net/18.c159c817.1717595309.c95b81

Never had this problem before. I get the same message when attempting tp access Home Depot.

Please help if you can

Hello,

I am unable to access x.com, and I think this is caused by hackers.

Below I try to explain the facts (or information) that leads me to this conclusion.

After I enter the x.com in Firefox's address, in the developer drawer Network tab I can see the content-security-policy as:

content-security-policy: connect-src 'self' blob: https://api.x.ai https://api.x.com https://*.pscp.tv https://*.video.pscp.tv https://*.twimg.com https://api.twitter.com https://api.x.com https://api-stream.twitter.com https://api-stream.x.com https://ads-api.twitter.com https://ads-api.x.com https://aa.twitter.com https://aa.x.com https://caps.twitter.com https://caps.x.com https://pay.twitter.com https://pay.x.com https://sentry.io https://ton.twitter.com https://ton.x.com https://ton-staging.atla.twitter.com https://ton-staging.atla.x.com https://ton-staging.pdxa.twitter.com https://ton-staging.pdxa.x.com https://twitter.com https://x.com https://upload.twitter.com https://upload.x.com https://www.google-analytics.com https://accounts.google.com/gsi/status https://accounts.google.com/gsi/log https://checkoutshopper-live.adyen.com wss://*.pscp.tv https://vmap.snappytv.com https://vmapstage.snappytv.com https://vmaprel.snappytv.com https://vmap.grabyo.com https://dhdsnappytv-vh.akamaihd.net https://pdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://dwo3ckksxlb0v.cloudfront.net https://media.riffsy.com https://*.giphy.com https://media.tenor.com https://c.tenor.com ws://localhost:8008/v2/ipc https://ads-twitter.com https://analytics.twitter.com https://analytics.x.com  ; default-src 'self'; form-action 'self' https://twitter.com https://*.twitter.com https://x.com https://*.x.com https://localhost.twitter.com:3443 https://localhost.x.com:3443; font-src 'self' https://*.twimg.com; frame-src 'self' https://twitter.com https://x.com https://mobile.twitter.com https://mobile.x.com https://pay.twitter.com https://pay.x.com https://cards-frame.twitter.com https://accounts.google.com/ https://client-api.arkoselabs.com/ https://iframe.arkoselabs.com/ https://vaultjs.apideck.com/ https://recaptcha.net/recaptcha/ https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/; img-src 'self' blob: data: https://*.cdn.twitter.com https://*.cdn.x.com https://ton.twitter.com https://ton.x.com https://*.twimg.com https://analytics.twitter.com https://analytics.x.com https://cm.g.doubleclick.net https://www.google-analytics.com https://maps.googleapis.com https://www.periscope.tv https://www.pscp.tv https://ads-twitter.com https://ads-api.twitter.com https://ads-api.x.com https://media.riffsy.com https://*.giphy.com https://media.tenor.com https://c.tenor.com https://*.pscp.tv https://*.periscope.tv https://prod-periscope-profile.s3-us-west-2.amazonaws.com https://platform-lookaside.fbsbx.com https://scontent.xx.fbcdn.net https://scontent-sea1-1.xx.fbcdn.net https://*.googleusercontent.com https://t.co/1/i/adsct; manifest-src 'self'; media-src 'self' blob: https://twitter.com https://x.com https://*.twimg.com https://*.vine.co https://*.pscp.tv https://*.video.pscp.tv https://dhdsnappytv-vh.akamaihd.net https://pdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://dwo3ckksxlb0v.cloudfront.net; object-src 'none'; script-src 'self' 'unsafe-inline' https://*.twimg.com https://recaptcha.net/recaptcha/ https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://client-api.arkoselabs.com/ https://www.google-analytics.com https://twitter.com https://x.com https://accounts.google.com/gsi/client https://appleid.cdn-apple.com/appleauth/static/jsapi/appleid/1/en_US/appleid.auth.js https://www.gstatic.com/cast/sdk/libs/caf_receiver/v3/cast_receiver_framework.js https://static.ads-twitter.com 'nonce-ZDFkNGU5ZjQtYjdkZC00ZjhmLWFhMmMtZGIwMmY5ZGM2N2E4'; style-src 'self' 'unsafe-inline' https://accounts.google.com/gsi/style https://*.twimg.com; worker-src 'self' blob:; report-uri https://twitter.com/i/csp_report?a=O5RXE%3D%3D%3D&ro=false

NOTICE THE script source policy: script-src 'self' 'unsafe-inline'

NONETHELESS, when I look at x.com source, I see:

<script nonce="NmM2ZWZkMWMtZTdmOC00YmE5LWI1Y2YtNTQ4NDIzMzFkZDUy">

window.__runPxScript = function() {

 delete window.__runPxScript;
 !function(e,t,n,s,u,a){e.twq||(s=e.twq=function(){s.exe?s.exe.apply(s,arguments):s.queue.push(arguments);
 },s.version='1.1',s.queue=[],u=t.createElement(n),u.async=!0,u.src='https://static.ads-twitter.com/uwt.js',
 a=t.getElementsByTagName(n)[0],a.parentNode.insertBefore(u,a))}(window,document,'script');
 twq('config','ogf5s');twq('config','o8zly');

} </script>

<script type="text/javascript" charset="utf-8" nonce="NmM2ZWZkMWMtZTdmOC00YmE5LWI1Y2YtNTQ4NDIzMzFkZDUy">location.assign("/account/access")</script>

Also, the developer drawer Console tab issues this error before being redirected to x.com/account/access:

Content-Security-Policy: Ignoring “'unsafe-inline'” within script-src: nonce-source or hash-source specified

I think the HTML that loads in Firefox is corrupted or tampered.

Could I get some feedback?

I visited about:support for the first time today, and I notice a list of Add-ons I was unaware of (i.e. I did not installed these), and I have questions.

Some of these made me think about the search shortcuts I see in Firefox's search setting:

amazondotcom@search.mozilla.org bing@search.mozilla.org ddg@search.mozilla.org ebay@search.mozilla.org google@search.mozilla.org wikipedia@search.mozilla.org

Are these preinstalled in the Firefox browser? What is their function? Are the search shortcuts and these add-ons associated?

Thanx

I've been banging my head against a wall trying to figure this one out. Every time a video plays on youtube, reddit, etc it will show normal colors for a split second then it will darken it and wash out the colors. Not sure what is causing this.

Things I've tried: gfx.color_management.native_srgb to true in about:config Changing video settings in nvidia control panel Turning off hardware acceleration Restarting browser and PC Updating browser and video drivers, windows as well Turning off all extensions Trying with codecs both deactivated and reactivated

No other browser does this and ALSO when I run firefox in private mode it doesn't happen and videos run normally. Also when I try to record or take a screenshot of it it looks normal. Thank you for any assistance.

Hello,

I am unable to either log in or access accounts on the websites indeed.com, x.com and chatgpt's openai.com

I used different computers (Windows 10 and Windows 11), different networks (Public library and private residence), and different versions of Firefox (125 and 126.0), one browser without any add ons and another with the "uBlock Origin" one, and I kept observing captcha or human authentication related errors.

With x.com, I would pass the human verification challenge (solve 10 puzzles), and then I would get the error "Something went wrong. Due to a technical issue, we couldn't complete this request. Please try again." I recorded my screen, and here you can see the video: https://web.archive.org/web/20240604035149/https://trello.com/1/cards/665e5d995d2e821054d66ac5/attachments/665e638096e76922e1404bd1/download/DISABLEMENT_-_unable_to_log_into_X_despite_passing_10_step_captcha_-_Screen_Recording_-_Made_with_FlexClip_-_20240603T172000PDT_-_shortened.mp4

Could I get some feedback?

Thanx

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same 7 tabs open and no problems until a coupler months ago. I am on Windows 10 64 bit current with May updates, 12GB main memory, Intel Core i5 @ 3.20GHz, 500 GB WD HDD. The task manager right now is showing 49 FF processes running. All is well right now, but maybe by end of day or tomorrow it will hang up. Right now Virtual memory is set at 14838. I have it set at automatic manage paging file. My hard drive has 281 GB free space. Below is a warning error I see when FF hangs and sends in a report.

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: firefox.exe (9264) consumed 41230716928 bytes, firefox.exe (1824) consumed 1195388928 bytes, and vmmem (1768) consumed 515567616 bytes.

BTW I am on FF 126.0

I am unable to have autofill at all, every guide will direct me to somewhere in the settings that does not exist. Do I need to download a seperate add on?

Thanks