Showing questions tagged:

Problems using Gmail.

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailab… (read more)

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailable but I can access gmail with no problem on my iPhone, android tablet and with Google Chrome without any problems. Turning off the Advanced Tracking does not resolve the problem.

Solved 4 42

Firefox crashing with Patreon

This issue just started today. I was attempting to watch a video on patreon, and normally I pop out the video so it is larger. This normally has no issues. But today when… (read more)

This issue just started today.

I was attempting to watch a video on patreon, and normally I pop out the video so it is larger. This normally has no issues.

But today when I hit the button to pop it out, Firefox crashed.

Firefox then updated, so I thought maybe it was just because it needed to update.

I attempted this two more times with the same result. 

The first like I normally do where I start the video and then click the "pop out" button. Then the second time with the video paused. The minute I click the pop out option Firefox just crashes closed either way.

Open 2

I just logged on - always use Firefox -but all my bookmarks are gone!

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks… (read more)

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks are so very important and now they are all gone. OMG

Please help.

Open 1

Installed new free VPN - have NO icon displayed ... or in Customization Toolbar options ..???

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???). HOWEVER, that is the only place I see it!! Mozilla account C… (read more)

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???).

HOWEVER, that is the only place I see it!!

Mozilla account Connected Services

Mozilla VPN 17 hours ago

No icon/display panel anywhere (not showing in Customization of toolbar option either) to see usage, turn on/off, etc.??

Open 1

Sign in issue with CanadianTire.Ca only on Firefox (works on Brave, Chrome and Edge)

For quite some time now, I am unable to sign in to my account at CanadianTire.Ca I get an error. The signon process goes to CustomerAuth.Triangle.Ca for the email and pas… (read more)

For quite some time now, I am unable to sign in to my account at CanadianTire.Ca I get an error. The signon process goes to CustomerAuth.Triangle.Ca for the email and password input. When I click "Sign In" the return message is a yellow triangle followed by the word "undefined" (see attached).

All other browsers I have (Brave, Chrome and Edge) can sign in without issue.

I noticed that other users have the exact same issue. I have tried all solutions I could find. The browser is up to date as of today (150.0.2 64 bit). I tried troubleshoot mode, clearing the cache, deleting cookies, history .... On the web site I turned off ETP for CanadianTire.Ca and CustomerAuth.Triangle.Com.

I have used Firefox since it was v0.93.

H E L P ! ! !

Open 4

can't log into chase.com from Firefox but can from Microsoft Edge

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microso… (read more)

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microsoft Edge with Bing and it works. Is there some Firefox setting I need to change?

Open 1

Typing interruptions

Over the past few weeks, my typing is continually being interrupted. It did this a few years back, but this is getting very annoying and I am soon to switch browsers if … (read more)

Over the past few weeks, my typing is continually being interrupted. It did this a few years back, but this is getting very annoying and I am soon to switch browsers if not fixed. BTW on any machine using Firefox, this is happening

Open

Error Message: "This app doesn't support print preview"

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in… (read more)

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in preview pane.

Open 3

Firefox profile issues after updating to version 150

I am not a native English speaker, so I used translation. Please excuse any awkward phrasing. I previously updated my Firefox to version 150, but my tabs kept crashing ro… (read more)

I am not a native English speaker, so I used translation. Please excuse any awkward phrasing. I previously updated my Firefox to version 150, but my tabs kept crashing roughly every 5 minutes. To solve this, I tried installing the Firefox ESR version. However, my profile had already been upgraded to the new version format, so ESR could not read my data. I then reinstalled version 150, but now I'm having profile issues again. I can access and launch my old profile through about:profiles, but I can't seem to save it directly as the default profile. I don't want to have to repeat this process every time I restart the browser. Is there a way to transfer all my data (bookmarks, saved passwords, add-ons, settings, etc.) to a new profile that works with the current version? Or, can I downgrade my profile so that ESR can read it? I have tried copying the files from %APPDATA%\Mozilla\Firefox\Profiles, but it didn't work after many attempts. Please help me. I really don't want to set everything up from scratch again. Thank you!

Solved 6

I don't have the VPN icon in my toolbar

I'd like to try the new Firefox VPN, but I can't find the icon to turn it on, not even when I customise the toolbar. I searched several times. I know the VPN is available… (read more)

I'd like to try the new Firefox VPN, but I can't find the icon to turn it on, not even when I customise the toolbar. I searched several times. I know the VPN is available in my region (the Firefox browsers at work all have the VPN icon), but once I enter my email and password for my Mozilla Firefox account, the icon disappears. What should I do?

Thank you in advance!

Open 1 1

Problem with pdf page

When I try to select some object on a pdf page, a little window appears with "select" and "comment", and the window blocks other objects of the page. How to remove that f… (read more)

When I try to select some object on a pdf page, a little window appears with "select" and "comment", and the window blocks other objects of the page. How to remove that forever? That is very inconvenient.

Open 1