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Connnection settings greyed out. Cannot change proxy settings

Hello Noticed in the last few days I cannot change the proxy settings. Use to be able to. I am on the latest version of Firefox as of today. Try to run Firefox as an a… (read more)

Hello

Noticed in the last few days I cannot change the proxy settings. Use to be able to. I am on the latest version of Firefox as of today. Try to run Firefox as an administrator but still greyed out. Not sure what is causing this. This is on Windows 10 and a 11 device. Do not have any GPO for firefox. Any idea how to find out what is causing it or ho wto fix it?

Asked by vanikutty 1 hour ago

two-factor authentication and samsung

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, b… (read more)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva

Asked by ritvareiki 2 hours ago

Spellcheck not working

I've just noticed whilst writing a blog on wordpress that my firefox built in spellchecker is no longer working. It no longer works on wordpress. It no longer works on an… (read more)

I've just noticed whilst writing a blog on wordpress that my firefox built in spellchecker is no longer working. It no longer works on wordpress. It no longer works on any other page, including this one. Here is an example sdhflakshfldfjl - included in the files below. Thanks in advance.

Asked by Michael Tyler 7 hours ago

Last reply by Franz_von_Suppe 3 hours ago

Firefox does not keep the pages pdf

When I open a pdf and close it to a certain page, after reopening, firefox brings me back to page 1 and not to the last page I read. To make it a perfect pdf reader, it w… (read more)

When I open a pdf and close it to a certain page, after reopening, firefox brings me back to page 1 and not to the last page I read. To make it a perfect pdf reader, it would be great to implement the memory of the page in use.

Asked by Aviators 5 hours ago

Unable to scroll down on a webpage.

When I try scrolling down on this website it automatically takes me to the top of the webpage like a reset. The hardware is fine because it is happening with touch pad an… (read more)

When I try scrolling down on this website it automatically takes me to the top of the webpage like a reset. The hardware is fine because it is happening with touch pad and external mouse both. Even though it is happening only on 1-2 website, I am not sure whether it is my browser's issue or the website itself is faulty. Also, specific part of the URL keeps on refreshing nonstop : ?ref=n2dXHxxxxxxxxxxxxx

Asked by jackre22 12 hours ago

Last reply by jackre22 12 hours ago

YouTube only playing audio, not video

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work eith… (read more)

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work either. Other browsers work, but Firefox does not.

Asked by zaw 2 days ago

Last reply by zaw 14 hours ago

When clicking on a redirect to a new tab in the Bon Appetite site, Firefox causes a BSOD. No other browser does this.

When clicking on a redirect (Get recipe) to a new tab in the Bon Appetite site, Firefox causes a BSOD. No other browser does this. ver 113.2 64 Bit. (Reinstalled) No exte… (read more)

When clicking on a redirect (Get recipe) to a new tab in the Bon Appetite site, Firefox causes a BSOD. No other browser does this. ver 113.2 64 Bit. (Reinstalled) No extensions in effect. Computer: I9 with 32 gigs DDR4 and terabytes of open space. Graphics: Radeon RX 580 - 8G All drivers up to date. VRam tested with OCCT

The big thing here is, NO other browser has this issue. I have whittled down system error logs to only DCom and LSA errors.

Any real help would be appreciated!

Asked by Larry 20 hours ago

Last reply by cor-el 16 hours ago

Bookmarks and passwords disappeared

My issue is a bit difficult to explain. When I downloaded Firefox on a new computer, I signed in using my gmail account email and password. I created many passwords and… (read more)

My issue is a bit difficult to explain. When I downloaded Firefox on a new computer, I signed in using my gmail account email and password. I created many passwords and bookmarks. I wanted to sync my phone and laptop to this account but I already had an account on my laptop. My new computer all of a sudden notified my that my log in was disconnected. I signed back in to my account and now it is only showing my bookmarks and passwords that were on my laptop and not my new computer. I only want the things I have added to my new computer and not what was on the laptop. How to I retrieve the bookmarks and passwords that I had set up prior to Firefox disconnecting me?

Asked by treysnyder27 16 hours ago

placed order 5/31/2023 with Jockey.com and cannot find the order

I placed an order through Firefox with Jockey.com on 05/31/2023 and now I cannot find the order. My credit card information was on this order,,, … (read more)

I placed an order through Firefox with Jockey.com on 05/31/2023 and now I cannot find the order. My credit

card information was on this order,,,

Asked by bab3_62 20 hours ago

Last reply by Paul 18 hours ago

Firefox video download helper icon missing

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). … (read more)

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). Nor can I drag it to the toolbar from where I find it when I look under triple bar/addons and themes in the upper right corner of the toolbar. Where else should I look to find it?

Asked by fernbugsr 1 day ago

Last reply by cor-el 19 hours ago

moz-proxy is asking for username and password for a proxy that does not have a username and password

os = ubuntu 22.04 - 5.19.0-42-generic Mozilla Firefox 103.0.1 I am attempting to connect to a proxy that does not require a username and password, yet moz-proxy is contin… (read more)

os = ubuntu 22.04 - 5.19.0-42-generic Mozilla Firefox 103.0.1 I am attempting to connect to a proxy that does not require a username and password, yet moz-proxy is continually asking for one. If I put any input in the prompts, it goes away, but if the machine is rebooted, the prompts begin again. How do I permanently stop firefox from asking for the username and password?

Asked by daniel.wagner0 21 hours ago

Last reply by daniel.wagner0 21 hours ago

Can No Longer Copy and Paste in Outlook Email When Using Firefox Browser

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using F… (read more)

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

Asked by pnewman1234 4 months ago

Last reply by Cleveland Muse 21 hours ago

Not possible to log into a WEB-site with valid certificate.

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the… (read more)

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the certificate issuer (accv.es):

I have a certificate issued by you which is verified OK. It works fine with:
https://sede.agenciatributaria.gob.es
https://www.suma.es

but with dgt: https://sede.dgt.gob.es/es/ I get this message when trying to log in to 'mi DGT': XML Parsing Error: no root element found Location: https://sede.dgt.gob.es/es/mi_dgt/index.shtml Line Number 1, Column 1: Can you help find the solution to the problem.? I can not find a DGT-contact to ask for help Best regards Morten Brinch

Accv.es have so far not given me any clues to what I can do.

Anyone having suggestions how to fix the problem ?

best regards Morten Brinch

Asked by morten6 1 week ago

Last reply by morten6 1 day ago

Closed Caption out of sync when streaming Prime videos

Just recently I have noticed that the Closed Caption is way out of sync when streaming Prime movies on my PC. CC works fine in Edge, but not Firefox. Looking for some t… (read more)

Just recently I have noticed that the Closed Caption is way out of sync when streaming Prime movies on my PC. CC works fine in Edge, but not Firefox. Looking for some things to try to fix this.

Asked by chzuck 1 day ago

The add-on called LMMS Music Studio has been hijacked?

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=8… (read more)

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=810908&fileurl=newfileoriginal" Any ideas?

Asked by headpump 4 days ago

Last reply by headpump 1 day ago

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increassing unable to say go to windows in microsoft 365 in 11 ? what do I need to change?

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increass… (read more)

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increassing unable to say go to windows in microsoft 365 in 11 ? what do I need to get this working as I need it . I am willing to change back to Firefox - but I have know interest in using goggle - I have been hacked several tiems through that browser. my email is [edited] @thecrawfords.com - I have my own domain. and more resectly it getting block as not valid when I respond to answer a question. Your thoughts on how to fix.

Asked by firefox.com 2 days ago

Last reply by cor-el 1 day ago