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  • Solved

"Open image" replaced with "Open image in new window", how do I fix it?

Something broke in my browser. For last day or two whenever I try to open an image to see it in full details etc, it instead opens new tab. Then I realized that descripti… (read more)

Something broke in my browser. For last day or two whenever I try to open an image to see it in full details etc, it instead opens new tab. Then I realized that description of this basic option changed to what it does now, as well, so I assume this is some sort of new feature.

How do I revert it? Do I need some sort of plugin? If yes, is there plugin that outright replaces this new, worse functionality with old, better one? If not, can someone message me when such plugin exists?

Asked by Nekomimi 20 hours ago

Answered by cor-el 17 hours ago

  • Solved

"View Image Info" missing

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it bac… (read more)

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks.

Asked by bhartford 4 weeks ago

Answered by bhartford 3 weeks ago

  • Solved

Moving the screenshot function in Firefox 88 is a bad idea!

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly… (read more)

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly the kind of unnecessary interface change which annoys so many Firefox users. Okay, so why is it bad? Most "normal" users don't fiddle with interfaces, they accept it as it is. They expect functions they often use to stay in the same spot. If it's no longer there they think it's gone (and they're frustrated). They surely won't go looking for it in a customization menu. For me as a web designer the screenshot tool was extremely handy when dealing with clients, because it was very easy to explain where to find and how to use it, to send a screenshot of a website problem. Again, many common users don't know how to take screenshots with their system tools, so this was really helpful. Now, instead of explaining where to find it, I'll first have to explain how to customize the toolbar, what the item looks like, how to position it, etc. etc. The simplicity and helpfulness is gone. Suggestion: leave the screenshot function where it is by default, but offer the advanced users a way to make it a customizable item. Everyone is happy.

P.S. I only post this here, because the feedback site is currently deactivated.

Asked by cm 1 week ago

Answered by TyDraniu 1 week ago

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 6 days ago

Last reply by avada 4 days ago

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (read more)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Asked by plopardo 5 days ago

Last reply by jonzn4SUSE 5 days ago

  • Solved

screenshot missing since WIN 10 20H2 update yesterday

screenshot option is missing since WIN 10 20H2 update yesterday Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween … (read more)

screenshot option is missing since WIN 10 20H2 update yesterday

Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween

Asked by crmjhn 2 days ago

Answered by jscher2000 2 days ago

Camera using Google Meet doesn't work (appearing light colore flashing)

Hello I tried to use Firefox for a meeting with Google Meet. After reaching the front page in Meet, camera is active but I don't see myself. Camera instead is showing ver… (read more)

Hello I tried to use Firefox for a meeting with Google Meet. After reaching the front page in Meet, camera is active but I don't see myself. Camera instead is showing very light flashes with various colors.

it's not the OS....i use the latest W10. And of course it's not the camera: if I open the same Meet on Edge or Chrome...in those cases work normally. And of course is not the Firefox out to date....because I checked it is.

Thanks for your help Pier

Asked by il-pier 2 days ago

"View Image"

Why was this changed? I always used view image, and if I needed it in a new tab or a new window I could use control + click or shift + click. This literally removes a fea… (read more)

Why was this changed? I always used view image, and if I needed it in a new tab or a new window I could use control + click or shift + click. This literally removes a feature for no reason. I don't want my images in a new tab all the time, sometimes I don't need the current tab. I'm just dumbfounded

Asked by alenthas 1 day ago

Last reply by Sepetus 1 day ago

  • Solved

SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 5 months ago

Answered by philipp 5 months ago

  • Solved

FTP link wants to open in other app

Hi! I found a strange thing today. I wanted to open an ftp link and firefox asked me in which app I wanted to open it. Of course I wanted to open it in Firefox, but the o… (read more)

Hi! I found a strange thing today. I wanted to open an ftp link and firefox asked me in which app I wanted to open it. Of course I wanted to open it in Firefox, but the only app on list was Internet Explorer. So, I added Firefox to the list, but I couldn't open the link with it, because when I marked Firefox and tried to click "open", nothing happend and the box still appeared. So, I ended up using IE. I'm using Firefox Nightly (81.0a1 atm of encountering this).

Asked by Qbsoon 5 months ago

Answered by cor-el 5 months ago

Lost all bookmars and history

Hi, I lost all my bookmarks and history after a firefox update. I saw that other people had the same problem. Even though I followed their instructions, I don't seem to a… (read more)

Hi,

I lost all my bookmarks and history after a firefox update. I saw that other people had the same problem. Even though I followed their instructions, I don't seem to able to restore them. Does anybody know what I could do next, please?

Thank you! M

Asked by milenafratini 4 months ago

Last reply by FredMcD 4 months ago