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www.onlinebanking.pnc.com won't work for me now. I used it last week, but I get an error that the website is blocked.

Can you suggest firefox browser settings that might be getting in my way? PNC bank suggested turning off my malwarebytes protection in order to use their site! Not an ans… (read more)

Can you suggest firefox browser settings that might be getting in my way? PNC bank suggested turning off my malwarebytes protection in order to use their site! Not an answer that makes sense to me.

I will also try to contact malwarebytes for their suggestions.

Thanks very much!

Asked by pat1111 31 minutes ago

Deceptive Content and Dangerous Software Protection

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck t… (read more)

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

Asked by timpsullivan 1 hour ago

Last reply by timpsullivan 1 hour ago

Amazon website is wonky in Firefox

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.… (read more)

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.

Asked by Ferrara 2 hours ago

bookmark function disappears

when i bookmark a location the 'New Bookmarks Editor Dialog Box' disappears before i can bookmark page. how can i change or disable the timer interval. this is VERY annoy… (read more)

when i bookmark a location the 'New Bookmarks Editor Dialog Box' disappears before i can bookmark page. how can i change or disable the timer interval. this is VERY annoying behavior. is there a preference value in about:config that can address this issue? i think this behavior has been an issue for many, many years. thanks

Asked by wildman5354 5 hours ago

Last reply by Franz_von_Suppe 3 hours ago

firefox 114.0 (32-bit) the menu to save a bookmark in a certain folder no longer opens

When trying to save a bookmark, the menu used to select the folder no longer opens. The bookmark will just be saved in a folder that was selected before the update with t… (read more)

When trying to save a bookmark, the menu used to select the folder no longer opens. The bookmark will just be saved in a folder that was selected before the update with this bug. But Firefox does not indicate which folder it was.

Help: The menue to choose a corresponding folder for a bookmark should be reactivated.

Asked by prust.wp 5 hours ago

Last reply by Franz_von_Suppe 4 hours ago

locks up

I use mozilla on two machines. They both have gotten to where they lock up when trying to access a second page. The normal place they lockup is "waiting nexusensighten.… (read more)

I use mozilla on two machines. They both have gotten to where they lock up when trying to access a second page. The normal place they lockup is "waiting nexusensighten.com". I talked with etrade and they had me try MS edge. It works without a problem. I've started having the same problem with yahoo mail.

I deleted cache and cookies numerous time. Etrade guy had me just type etrade.com to get started. It didn't help.

I update automatically. Thanks for your help.

Harmon Lowman

Asked by HL 4 hours ago

Unwanted commercial for Avast Online Security & Privacy

Usually when I start my browser for the first time, I have the Firefox homepage only. For two weeks ago, suddenly an extra tab show up when starting: A page with a commer… (read more)

Usually when I start my browser for the first time, I have the Firefox homepage only. For two weeks ago, suddenly an extra tab show up when starting: A page with a commercial for installing "Avast Online Security & Privacy (Add to Firefox-button)".

I use Avast, but I don't want this add-on. And I certainly don't want that extra tab every time I start my pc.

I have three times searched for a solution all over in the Mozilla & Avast settings and on the net: I should go to "Add-ons and themes" - "Extensions" - and on the list "Manage Your Extensions" I should remove this add-on - but it's not there of course, because I didn't install it.

So how do I remove this tab from showing at start-up? (Google Search can't help) Appauling that someone put this tab on my pc in the first place. Both Avast and Mozilla have other ways to communicate with me about that add-on, if needed. Now I had to shut it down every day for two weeks, because I was way too busy to write you until now.

Hope you can help me.

Best regards Finn Larsen finn@fatekst.dk

Asked by finn16 5 hours ago

Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE Website loads fine in Chrome and Edge. Certificate verified as valid. Webs… (read more)

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Website loads fine in Chrome and Edge. Certificate verified as valid. Website hosted on SquareSpace. This is a known issue with Firefox as there are many reports with Firefox falsely reporting this error with websites hosted on SquareSpace. Occasionally happens with major sites such as google.com.

      • Verified Firefox issue as there are many reports of this issue.

Cache and all site data cleared. No Proxy set. Endpoint protection security software disabled.

As this is a known Mozilla Firefox issue this needs to get fixed now!

Asked by dennis.roehrich 6 hours ago

Last reply by dennis.roehrich 6 hours ago

Browser and websites language

I can't change the language my websites are being displayed in. I changed every setting to english but websites like instagram and youtube are still showing in croatian (… (read more)

I can't change the language my websites are being displayed in. I changed every setting to english but websites like instagram and youtube are still showing in croatian (because I live in Croatia). I will attach a couple of pictures to prove it.

Asked by juregreenday 6 hours ago

NativeMessaging is not working

We have released a browser add-on that works with apps using NativeMessaging, but it stopped working after updating Firefox to v114 on Windows 10 (64bit). We have confirm… (read more)

We have released a browser add-on that works with apps using NativeMessaging, but it stopped working after updating Firefox to v114 on Windows 10 (64bit). We have confirmed that it works up to v113.0.1. The browser add-on manifest is v2. In the Mac version using the same browser add-on, the application can be linked even after updating to v114. The behavior of the bug on Windows is similar to the behavior when NativeMessagingHosts is not written in the registry. Is there any information about solutions to problems or causes?

Expected results: Launch app via NativeMessaging from browser addon

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64 rv:109.0) Gecko/20100101 Firefox/114.0

Asked by Yamada0607 7 hours ago

  • Solved

Facebook lagging

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work pe… (read more)

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Asked by Khat 22 hours ago

Answered by Khat 8 hours ago

Graphics driver crash every few minutes after 114.0 (64bit) update yesterday.

like the title says, i installed the latest Firefox update and my graphics driver started crashing every few minutes. tried updating my graphics card driver (Nvidia RTX30… (read more)

like the title says, i installed the latest Firefox update and my graphics driver started crashing every few minutes. tried updating my graphics card driver (Nvidia RTX3070) and tried to set the browser to software rendering, but nothing helps, it keeps going black and restart every few minutes.

There really should be a option to revert from a update, i had this a lot with Firefox, troubles after updates. And with no way to fix it, so i have to use another browser until it is fixed..kinda troublesome.

Asked by Marcurios 8 hours ago

How do you block automatic video play?

Hi Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permission… (read more)

Hi

Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permissions => Autoplay => both options set to Block Video & Audio and saving. The settings change does not appear to work.

Since I mostly use the Portableapps.com version of Firefox, I suspected it might be the issue, after noting once you restart Firefox, that the settings are both back to = Allow Video & Audio! I immediately checked out a separate standalone Firefox installation which I updated to 114.0 (64-bit), but to my dismay, noticed it does also not keep the preferred "Block Video and Audio" settings, also when the browser is restarted.

So is there a bug in the Windows versions I use on my Win 10 64bit and if not, which would be strange, what is going on, why are the settings not kept and how can effectively stop auto-play, which can be a nuisance.

An example of such videos is on Huffpost, such as https://www.huffpost.com/entry/jake-tapper-brianna-keilar-cnn-gop-race_n_647ece5ce4b0b4444c80b001 where the DeSantis video immediately loads and starts playing. The Settings save does not appear to work at all.

Thank you for you help.

Asked by simbats4z 9 hours ago

Youtube "An error occured. Please try again later."

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some… (read more)

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some youtube videos. I tried everything i could find but nothing fixed this issue. It pops up with firefox account, without it, in private vindows, in regular ones, with addons, without them. I tried reinstalling firefox, i updated every driver, i use google DNS, but it still doesnt work. In edge, chrome etc. theese videos play fine

Asked by 6uis 1 day ago

Last reply by 6uis 10 hours ago

can't stop downloads of .pdf files from automatically opening

please note it seems possible that this category is specifically for download of firefox, this is not so. opting for this category given the possibility that that theory … (read more)

please note it seems possible that this category is specifically for download of firefox, this is not so. opting for this category given the possibility that that theory is mistaken, and due to not seeing any other category that might be more suitable

using firefox developer edition (also couldn't find an individual category for this), and when downloading any files, it saves automatically without asking where/what to name it etc., as preferred. but specifically for pdf files, it always opens them in a new tab upon completing the download; this can be very frustrating when downloading larger quantities, especially with it switching to that file tab and away from the source of downloading. firefox is not even the default for opening pdf in the first place

looked through preferences for anything (and tested anything that looks potentially relevant, to no avail), looked for a solution online from various sources and search methods, no dice

how can this be disabled?

Asked by inlakeshiva 11 hours ago

Last reply by TyDraniu 10 hours ago

How auto-update for Firefox works?

Dear support, I'd like to ask you about auto-update option enabled in Mozilla Firefox. In our company we have Mozilla Firefox ESR onboarded and in use. One of our securit… (read more)

Dear support, I'd like to ask you about auto-update option enabled in Mozilla Firefox. In our company we have Mozilla Firefox ESR onboarded and in use. One of our security report showed that Firefox version we use across company is vulnerable - because not all machines have the latest version installed. So I was a bit surprised because I know that auto-update is enabled for this application. I've checked it on my machine and I've got the latest version once I open Firefox and check via "About" button, right after that I've got the latest update installed. Together with my colleague we checked it on her machine whether it's really needed to check the version manually and then update is installed or is installed in the background and seems that my colleague got an update without manually checking the version, she just left the app open and after some time we checked the version and it was already updated.

My question is - is it enough to have Firefox open and it installed the latest version in the background without any action needed from user? Or user has to manually check the version and afterwards the update will be installed?

Another question I have, is the application vulnerable even if the app is not open?

Thank you in advance & BR

Asked by PHE 12 hours ago

  • Solved

Firefox often crashing on exit

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started. I have updated to the latest version 113.0.2 (64 bit)… (read more)

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Asked by shopping29 1 day ago

Answered by shopping29 12 hours ago