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how can i remove the mobilisearch.com virus from Firefox browser

I am trying to remove the mobilisearch.com virus from my Firefox browser. I have tried a reset and have also tried the Zemana virus removal tool. Neither have worked.… (read more)

I am trying to remove the mobilisearch.com virus from my Firefox browser. I have tried a reset and have also tried the Zemana virus removal tool. Neither have worked. Any suggestions please

Asked by Robert 51 minutes ago

Last Firefox update has caused a problem with using Afterpay

I am sorry if I have doubled up on this but I am not sure what heading to give it. Since the most recent update of Firefox I have been unable to use Afterpay. My Afterpay… (read more)

I am sorry if I have doubled up on this but I am not sure what heading to give it. Since the most recent update of Firefox I have been unable to use Afterpay. My Afterpay account still works in Chrome and through the phone app. Afterpay themselves have checked through my account and their system, and there are no problems. Therefore, they recommended that I reach out to Firefox to request help. I want to use Firefox as I have done for years, but I cannot use it if it is incompatible with my Afterpay account. Any suggestions would be greatly appreciated. Thanks.

Asked by Gayle Dent 2 hours ago

Video on ABC.com won't play

Hello, For years I've watched General Hospital at ABC.com using FF as my browser. Recently, however, the videos won't play; all I'm getting are a lot of zeros (for playt… (read more)

Hello,

For years I've watched General Hospital at ABC.com using FF as my browser. Recently, however, the videos won't play; all I'm getting are a lot of zeros (for playtime etc) and the settings gear & other options on the lower right are missing. This is happening with all shows on their site.

I'm not getting any Error Messages except when trying to watch "ABC Live" where I still can't watch but am getting an error message. I've cleared my cookies and cache, made sure the DRM content switch is on and that abc.com is allowed to leave cookies. I've also contacted their support staff but they haven't been able to help.

I'm not having any problem when I use a different browser. At least I'm not missing any episodes but I'd much rather NOT use Chrome.

I've included some screenshots below to help describe what's happening.

Looking forward to any advice that comes my way.

Thanks, Andre'a

Asked by DreaSpirit 3 hours ago

Change in Tab Behavior

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore… (read more)

It seems firefox has changed the behavior of tabs. When I go to open a closed tab, I see a list of all the tabs that have been closed from every window. I want to restore the previous behavior where "recently closed tabs" only shows the tabs that were closed in the current window. I saw some about:config settings, but I'm not sure what they do and I don't want to end up losing the tab history all together.

Thanks

Asked by sugarcookie 6 hours ago

Last reply by cor-el 5 hours ago

move plus sign in tab bar to far right

The plus sign in the tab bar has always been on the far right side. I reloaded Firefox yesterday and now the plus sign is directly after the tab. How do I get the plus … (read more)

The plus sign in the tab bar has always been on the far right side. I reloaded Firefox yesterday and now the plus sign is directly after the tab. How do I get the plus sign back to where I like it?

Asked by hankone225 18 hours ago

Last reply by cor-el 5 hours ago

No voice input support

Hello Firefox community, I'm not sure if this is an issue or a suggestion. The thing is, I bought a chatbot which supports voice input. Every Chromium browser displays t… (read more)

Hello Firefox community,

I'm not sure if this is an issue or a suggestion. The thing is, I bought a chatbot which supports voice input. Every Chromium browser displays the respective input icon and works great. Sadly, Firefox, my favorite browser and the one I use to promote, won't even display this icon.

I just wanted to comment about this because it makes me sad.

Firefox: https://snipboard.io/VjuR5F.jpg

All the rest: https://snipboard.io/lnaNXi.jpg

Asked by CarlosTorch 13 hours ago

Last reply by cor-el 5 hours ago

Outdated version Firefox

Get message saying using an outdated version of Firefox even though I have upgraded every time one available. Message is trying to force me into setting up a new profile… (read more)

Get message saying using an outdated version of Firefox even though I have upgraded every time one available. Message is trying to force me into setting up a new profile.

Asked by grtalley 14 hours ago

Last reply by cor-el 6 hours ago

NO Options in menu.

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs… (read more)

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs updated. NEVER had "Options" on the Firefox menu - NEVER!!! Told to go to General and turn off Hardware acceleration. NO SUCH choice exists in the General heading under the Settings.

What Universe am I in?????

Asked by fryque 3 months ago

Last reply by BrendaC 13 hours ago

Problem with search results

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported? If you can j… (read more)

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

Asked by ronoc2020 1 day ago

Last reply by James 14 hours ago

Problem on mobiles (apple and Android) and PC (Windows)

When we enter a search query on mobiles or on PC using Firefox we get:- There was an error displaying the search results. Please try again. This started happening today… (read more)

When we enter a search query on mobiles or on PC using Firefox we get:-

There was an error displaying the search results. Please try again.

This started happening today at about 10:45 (BST+2) Using Safari or the Galaxy search engine or using Chrome on the PC works fine.

At first we thought it might be a local problem so we re-booted our router - no result. We re-set Firefox on the PC - no result (anyway it is generalised).

Curiously WhatsApp is still connected (had to re-connect after re-set). So what is going on please?

Jon

Asked by mouson 1 day ago

Last reply by James 14 hours ago

DuckDuckGo Search not working any more ... on Firefox 126.0 ... the next day!

## Premise ## I only ask a question after I thoroughly and at my best knowledge tried various ways and also what I found in these forums an others. This is another weird … (read more)

## Premise ## I only ask a question after I thoroughly and at my best knowledge tried various ways and also what I found in these forums an others. This is another weird one for me.

Firefox 126.0 on a Windows 10 22H2

Hi I have been using Firefox maybe for 20 years... and I noticed in the last possibly 5 years has started to have problems after problems. More like bothers and I am not the only one!

Problems with YouTube videos either not loading properly or no audio and so on, tamed down at present! At some point I stopped using it years ago, then got back to it, but since I did a series of different things/work via browsers, I now have some others set to do one task/work.

Firefox is not only the ;standard browser for 'browsing' and basic shopping.

Anyway, this time from yesterday, DuckDuckGo Search not working any more.

There have not been any Windows or Security updates yesterday.

Any other search add-on works fine, but DuckDuckGo.

What I did:

1. Restarted browser - the obvious one 2. I do not really need to clear Cookies as I use an add on that does it for me as soon as I close a tab or browser 3. Downloaded 126.0 and re-installed it on top 4. No new add-ons were installed, but IU also re-started with all add-ons off 5. Cleared history - everything 6. Internet is fine, reset it - just in case, but also tested on other devices and DuckDuckGo works fine 7. My security is not blocking anything

Has Firefox 126.0 had an heart attack overnight, meaning there is a bug that comes out in certain conditions?

I just get from DuckDuckGo: There was an error displaying the search results. Please try again.

Any other Search work, even the less known such as Qwant and Mojeek. No idea. I wasted so much time... again.

Thank you M

PS I may have missed other things I did try and I may amend this post or add posts, if I cannot edit.

Asked by Mozzed 22 hours ago

Last reply by James 14 hours ago

DuckDuck Go extension not finding searches in Firefox

Had an update for Firefox happen last night and now the Duck Duck Go extension will not work. Just goes search not found? Here is the error - There was an error displayi… (read more)

Had an update for Firefox happen last night and now the Duck Duck Go extension will not work. Just goes search not found?

Here is the error - There was an error displaying the search results. Please try again. When I turn off the extension Firefox runs fine.

I had turned off the extension first and turned back on same issue. Removed extension and reloaded same issue. Restarted router same issue. I have uninstalled Firefox and then reloaded same issue with Duck. Duck Duck Go works in my Edge browser

Asked by Mark Lange 22 hours ago

Last reply by James 14 hours ago

Firefox doesn't allow web message to be sent but Google Chrome does

Firefox doesn't allow a web message to be sent but Google Chrome does. After filling out the form at: SPECTRUM URGENT: FUNDING FOR THE AFFORDABLE CONNECTIVITY PROGRAM IS … (read more)

Firefox doesn't allow a web message to be sent but Google Chrome does. After filling out the form at: SPECTRUM URGENT: FUNDING FOR THE AFFORDABLE CONNECTIVITY PROGRAM IS RUNNING OUT, I could not send the message because I got a message saying, "Please enter a 5 digit zip code." but I did enter a 5 digit zip code! I copied the URL into a tab of Google Chrome and there was no zip code error so I was able to send my message.

Asked by Wayne Carpenter 15 hours ago