Firefox Support Forum

Several weeks ago I tried the access eBay and got the following error message:

Access Denied You don't have permission to access "http://www.ebay.com/sch/ebayadvsearch/?" on this server. Reference #18.f924c17.1608206592.152fe04c

Ever since then I receive the same error message when I try to load eBay. I talked to someone at eBay and they suggested it was related to interference by a VPN program.

Anybody have any suggestions? Thanks.

Everytime I click on a video (in FB), it takes me to Skytales- a health type page- the address bar shows the correct address for the video I clicked on. How do I block this Skytales? How do I get back to going to the video/page I wanted to go to? It happens every time, does not matter what the video/page

Here is the address I should be going to - https://fluffya.netlify.app/best-online-mattress-companies-3912/?cid=29076&fa=1578

Here is where it takes me -

I love the Full Screen mode in Microsoft Edge, i wish Firefox implement it soon.

Please watch this attachment video https://bug1688423.bmoattachments.org/attachment.cgi?id=9198842

It seems as though there are hundreds of webpages of settings between the three sites (Hotmail, Google Groups, Firefox). I've checked everywhere I can find, but if there is a particular page or setting to fix this, I cannot find it or recognize it.

Hotmail wants to examine my email settings, but I am uncomfortable allowing anyone access, and I don't think the problem is there. Google Groups tried its best but had only the one suggestion that did not help. I'm left with Firefox. I have changed some settings over time, but I don't remember them all, and nothing stands out when I look for a solution.

My Firefox browser is the most recent version, 84.0.2.

Any help you can suggest will be sincerely appreciated. Diana Penhaven

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?

I find that images generally show on webpages such as the front page of a news site. However, when I click into a specific article, the image which is usually near the start of an article in a lot of cases does not show (so it's not a "always never shown" situation); it's as if it's been removed from the webpage syntax i.e. there's no white space section showing something is missing. One example (of many I could include!) is https://www.nzherald.co.nz/nz/phonics-revolution-the-new-sound-of-reading-in-the-nations-schools/7A5UVZ55NAOJEQACLKELCNEU6U/ I verified there are images there by restarting Firefox with Add-ons disabled (which starts Firefox in Safe Mode), and also by opening in another browser. So I went thru and disabled *all* add-ons and restarted Firefox. Images still don't show! These missing images only show when I run Firefox in Safe Mode.

In the back of my mind, there is/used-to-be an option to limit the size of images on a page(?) but I can't find any option now. I have also refreshed Firefox (a number of times; including a total de-install, reboot, re-install) but the problem remains. .. What am I missing? I'd like to be able to see these images.

Thanks.

Why does Firefox think I live in Alabama? Microsoft Edge on the same computer knows I live in Florida. How do I fix it so Firefox recognizes my location?

Thanks, DT

I'm running Firefox 84.0.2 and Dashlane 6.2051.2. Each time I exit and launch Firefox I must re-enter my Dashlane Master Password. Checking the box to "Keep Me Logged In for 14 Days" is not working. I have the same problem with both the new Web based Dashlane extension and the older Desktop Windows based extension. I do not have this problem with Microsoft Edge or Internet Explorer. Not sure if this is a Dashlane or Firefox problem....

OS: Windows 10 (Japanese) (updated) Firefox version 84.02 (64-bit) (updated) Drivers (updated)

I got an email from a reputed PDF OCR software and scanner company as usual for winter sale. I decided to buy the software and click the BUY link in the email. On the website I entered required information and when clicked the process button unexpectedly on the next page I was supposed to fill in my Credit card password which was strange and I left the website before leaving did left the chat message "why do you need password".

After a while I checked the Firefox browser's history and surprisingly there wasn't any history of that website. So, question is when I was not using Private browsing then why there wasn't web history? Do you think it is technically possible?

Any guidance will be appreciated. Thank you.

Since this morning, Firefox fails to show any pages, this includes options.

Both Chrome and IE render sites without issue.

I have attempted the following: 1) Reboot 2) refresh Firefox 3) remove and install - Without removing any profiles 4) remove firefox, delete profiles, and install

Nothing has worked.

I belong to a teacher's union and the state website is suddenly blocked in all my browsers. I am clueless as to how to fix this. It makes no sense to me as I changed nothing except to update Firefox browser and Windows. See the site is not blocked anywhere in the options. Message I get is: "Access closed Site psea.org is blocked, because it belongs to blocked categories: Parked Domains If you think that site should not be blocked please send a message to network administrator

Can anyone help me?

We all have done it, said ok to taking a survey, right? Well this is bull. No site survey should be able to in bed itself in a startup session, ever. So, how do we go in and remove just that one site who has taken control of my startup. Closing it should be the end of it but no. These are not adware, reset is not the answer, too much work to do a reset. We should have a list of sites that are in the session restore so we can remove some misbehaving ones.

Recently it happened every time I tried to download multiple media on a page. On Firefox "Page Info > Media", I selected a batch of media files, say pictures in .jpg format and clicked "Save As". I was prompted for file folder. After selecting the folder, the batch of media files were not downloaded to the folder. As I exited Firefox, I was prompted whether to stop the downloading. Weeks ago, the selected batch of files would be downloaded immediately as I clicked "Save As". (Environment = Firebox 84.0.2 (64 bites) on Windows 10)

I have refreshed my Firefox, because it was slow.

In the description was written: Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary 

Ok. It's fine. But after refreshing the Firefox how can I restore these elements?

Please send me a step by step instruction, without referring the webpage, because I have read it and it is not clear for me.

Where is my older profile? Where is my new profile? How can I move the elements from the older profile to the new profile?

Thanks a lot: Mihaly

my account xxxxxxxx.xxxxx@xxxxx.xxx is locked, can pls sent me new email and unlock, ty

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-konyaspor-canli-izle-bedava-bein-sports-1-canli-yayin-izle-justi-49375h.htm which appear on starting the Firefox. I checked for the malwares the PC with several antivirus software. I uninstalled Firefox and reinstalled it without saving data from the previous versions, with no success. I tried all methods offered by the Firefox Help, but does not work. Please, help me to fix the problem. I am attaching screenshots to illustrate the problem.

Thank you, Katalin

link broken to avoid misclicks and malware -Andrew

Hi I've got some top sites pinned to my homepage, but for some reason a decent amount of the icons won't appear, even if I change the custom image url that they're linking to. Is there any way to fix this, I'm a very visual person so having icons makes it much easier to browse

(BTW I've experimented waiting hours for them to show up, no dice)

Google Calendar will not load data the blue line just keeps going. This happened on all of mu PCs today 1/22/21 I'm using Firefox 84.0.2 Google calendar works okay on Chrome on the same PCs I have been using Google calendar for many years on Firefox. Google Calendar works okay on my Android phone. I have not loaded any new programs, Firefox is signed in.

Today, Google Calendar is not opening. I keep Google as a pinned tab set to automatically open when I start Firefox, so always available. But today it did not open. No error message, just a blank screen and the blue line moving across the top of the window. The same thing is happening when Zoom webinar registration attempts to save a calendar item to my Google calendar. No error message, just a white screen and blue line moving across the top. I am able to open Google Calendar in Chrome and also can open it in Firefox by opening a new tab and then repinning it. But if I close the browser window and the re-open it (something i have to do every day or two to keep GMail from bogging down - that is another question!) then the saved pinned tab will not reopen again and I have to go through the manual reopening process again. Any clues? Thanks!