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  • Archived

video not working

The video content on one of my websites has stopped working. It's my usual news site "thewest.com.au". It was working normally until a few days ago. All other sites work … (read more)

The video content on one of my websites has stopped working. It's my usual news site "thewest.com.au". It was working normally until a few days ago. All other sites work as normal. It shows the image for the video but when I press play nothing happens. I've always used Firefox and carried out the usual tests. I started in safe mode with add ons disabled and everything worked again. Then went back to normal mode and disabled each add on manually but it didn't work. The only add ons/ extensions I use are ABP and McAfee WebAdvisor. The other add ons are what Firefox use. I have another computer basically set up the same and that plays videos as normal. So, opening Firefox in safe mode the video plays but when I disable the add ons in normal mode it doesn't play. I have no issues with any other site. What could the problem be?

Asked by Christie22 2 years ago

Last reply by Christie22 2 years ago

  • Archived

Would you please allow users to continue to use old email program?

The previous email program was perfectly satisfactory. There is no need to change something that works just for the sake of changing. Please allow users to customize th… (read more)

The previous email program was perfectly satisfactory. There is no need to change something that works just for the sake of changing. Please allow users to customize their mail back to the old format.

Thank you

Asked by Grayhorse50 2 years ago

Last reply by James 2 years ago

  • Archived

while i am using firefox and i go to Facebook my friend say they can not see me as active on their friends list no green dot

I have reinstalled Firefox at leat 3 times in the last day disabled addons and no one can see that i am active on Facebook says i am invisible my green dot does not… (read more)

I have reinstalled Firefox at leat 3 times in the last day disabled addons and no one can see that i am active on Facebook says i am invisible my green dot does not show up on their friends list

Asked by Mary 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

can't print google documents - either directly or download

I can't print any google documents, either directly or by downloading and then printing. Indeed, I can't download any.... I have no idea how to isolate the problem's orig… (read more)

I can't print any google documents, either directly or by downloading and then printing. Indeed, I can't download any.... I have no idea how to isolate the problem's origin. It works fine through Chrome - of course - so perhaps it's an issue in how Google presents printing to Firefox.

I'm using Fx 60.0.2 (64-bit) MacOS 10.13.5

Asked by ss6060 2 years ago

Last reply by guigs 2 years ago

  • Archived

Comcast xfinity tv website does not scroll

When I log into https://tv.xfinity.com I get the website up ok where I can select the show and movies (after having allowed the Adobe Flashplayer to work). BUT I cannot s… (read more)

When I log into https://tv.xfinity.com I get the website up ok where I can select the show and movies (after having allowed the Adobe Flashplayer to work). BUT I cannot scroll on the website (no matter which graphics processor I use) unless I *disable* "Use recommended performance settings" and *disable* "use hardware acceleration when available". This started happening with the upgrade to Quantum. Is there a way around disabling those two settings for just this one website? Could Firefox please get fixed again to work properly even on the xfinity website?

(Environment: Windows 10 Pro, Version 1709, 64bit)

Asked by urdypooh 3 years ago

Last reply by urdypooh 3 years ago

  • Archived

bilibili.com was be wrong resolved to Aliyun CDN IP when used Firefox browser.

Hi: Our users visit our *.bilibili.com website use the firefox browser,often be wrong resolved to the wrong Aliyun CDN IP and lead to 502 error web. But the user's PC … (read more)

Hi:

   Our users visit our *.bilibili.com website use the firefox browser,often be wrong resolved to the wrong Aliyun CDN IP and lead to 502 error web. But the user's PC dns had no this dns record when the error appear. http://tieba.baidu.com/p/5530942087 have some error problems record。But use the othher bromser(IE、Safari、Chrome) is ok  at the same time.

Asked by junico 3 years ago

Last reply by cor-el 3 years ago

  • Archived

firefox stops all browsing as soon as we access a specific site. I am behind a proxy..firefox works intell I access a specific site

When I access a specific site and only this site. all browsing stop and I can not access any other site or traverse the specific site. this does not happen intell I long … (read more)

When I access a specific site and only this site. all browsing stop and I can not access any other site or traverse the specific site. this does not happen intell I long into the site. This does not happen in Internet Explorer. we are also updated to the latest version of firefox. we are also behind a firewall and proxy.

Asked by mikejordan01 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

my symfony website when i open in firfox textbox typing not proper working how to fix this issue?

Hello, My website : js-dev.carpediemqm-dev.fr login with : xyz@gmail.com pass: aaa after login in it will redirect to jobarea, in top menu you find profile click on that … (read more)

Hello,

My website : js-dev.carpediemqm-dev.fr login with : xyz@gmail.com pass: aaa

after login in it will redirect to jobarea, in top menu you find profile click on that menu and try to enter any thing in text box .

Asked by nirav21189 3 years ago

Last reply by user1929 3 years ago

  • Archived

How do I stop a tab from loading a link I clicked but is just cycling?

I clicked a link through on a shopping cart, but for some reason Mozilla has stopped servicing Mercadona.es properly (when loading a saved list, clicking to send items to… (read more)

I clicked a link through on a shopping cart, but for some reason Mozilla has stopped servicing Mercadona.es properly (when loading a saved list, clicking to send items to the cart itself) - always used to, doesn't now. I forgot, and used Firefox instead of IE, and all my hard work will be lost (again!) if I simply close the tab. There used to be a STOP button, but it's not there any more. How do I tell it to stop cycling, please? Thanks!

Asked by screencraft 3 years ago

Last reply by AnnieBr 3 years ago

  • Archived

Certain page won't load

The web page https://www.dotabuff.com/ , won't even load no matter how long i wait. I don't have the problem with other web pages, or at least i havent noticed yet. But o… (read more)

The web page https://www.dotabuff.com/ , won't even load no matter how long i wait. I don't have the problem with other web pages, or at least i havent noticed yet. But on other browsers this site works just fine. What can be the problem ?

Asked by override 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Can't use netflix.

On fireox 54 on linux mint 18.1 because of error F7363-1260 I can't use netflix, on netflix help page they told me that the error is caused by an extension or a plug in o… (read more)

On fireox 54 on linux mint 18.1 because of error F7363-1260 I can't use netflix, on netflix help page they told me that the error is caused by an extension or a plug in on firefox, but I haven't got any extensions and same with plugins, how can I do?

Asked by andre99r 3 years ago

Last reply by psychdoc 3 years ago

  • Solved
  • Archived

Online banking links stopped working Firefox 52.4.0 esr

Hello, Maybe a month ago my online banking (https://ib.swedbank.lt/private/d2d/start) links stopped working with Firefox 52. I can login, but when I press any link nothin… (read more)

Hello,

Maybe a month ago my online banking (https://ib.swedbank.lt/private/d2d/start) links stopped working with Firefox 52. I can login, but when I press any link nothing happens. Then if I try to reload the page I get this confirmation message "To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier." After I press Resend button, previously pressed link opens. OS on this PC is XP.

I have also tested this issue on another computer with Win7 and Firefox 56 and it also had this problem. But after the last upgrade on this version it works fine again.

Thanks in advance

Asked by nieks 3 years ago

Answered by cor-el 3 years ago

  • Solved
  • Archived

Not working popup windows from account-image (top right) of Gmail. I can not sign-out from my profile. No problems with Internet Explorer 11.

Hello! I have the following problem with an exit from a Google account: Gmail, Google Drive etc. When a click on the image top right does not work - no popup window opens… (read more)

Hello! I have the following problem with an exit from a Google account: Gmail, Google Drive etc. When a click on the image top right does not work - no popup window opens ... I can not sign out from my account. Only works in You Tube - has a popup window with "sign out" I have no problems with Internet Explorer 11. I tried with mozilla 55.0.2; 55.0.3; 56.0 Beta Please help!

Asked by MagDor 3 years ago

Answered by MagDor 3 years ago

  • Solved
  • Archived

Can no longer create routes in MapMyRun

When I try to create a map in MapMyRun it hangs on "loading mapping tools" - I can map routes in every other browser except firefox. MapMyRun has no answer. Windows 1… (read more)

When I try to create a map in MapMyRun it hangs on "loading mapping tools" - I can map routes in every other browser except firefox. MapMyRun has no answer.

Windows 10, Firefox 54.0 (32-bit)

Asked by brenkworth 3 years ago

Answered by brenkworth 3 years ago

  • Solved
  • Archived

Suddenly can't login to Indeed now -- While I can with every other browser

Hello... Suddenly can't login to Indeed now -- While I can with every other browser. Although no new addons were added to cause the problem I disabled all addons and retr… (read more)

Hello...

Suddenly can't login to Indeed now -- While I can with every other browser. Although no new addons were added to cause the problem I disabled all addons and retried logging in -- Same outcome. I uninstalled/reinstalled FF --Same outcome.

PLEASE HEEEELLLP MEEEEE

TY

Asked by AWORKOFMARC 3 years ago

Answered by cor-el 3 years ago

  • Archived

facebook will not load but will on another computer on the same network

Facebook was working fine until a couple of days ago,the address comes up in the address bar but the page stays blank with no error message,I have another computer on the… (read more)

Facebook was working fine until a couple of days ago,the address comes up in the address bar but the page stays blank with no error message,I have another computer on the same network and FB works on it, I have tried every solution I could find but nothing works and every other web page opens without a problem, running windows 7, can anyone suggest a solution?

Asked by snaggles 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

After downloading the latest Windows 10 update, there is a delay between typing and printing in Gmail, problem not in Open Office

6/19/2017. Downloaded latest version of Windows 10 Updates. Now when I type in Gmail there are frequent little delays between stroking a key and printing. Words are run t… (read more)

6/19/2017. Downloaded latest version of Windows 10 Updates. Now when I type in Gmail there are frequent little delays between stroking a key and printing. Words are run together and have missing letters. I can only type really really slow. Any body else have this problem? It isn't happening here in this paragraph or in Open Source documents. Just in Gmail. Have latest Firefox and Gmail.

Asked by cweingartner 3 years ago

Answered by Happy112 3 years ago