Firefox Support Forum

I have had problems with sync before, giving me bookmarks I didn't want, etc. But I want to try it again.

I have a Firefox account to log into with sync, but I would like to delete all the data (bookmarks & passwords), and then sync all my firefox browsers to one profile that I have set up on FDE on my laptop.

So I'm thinking I need to first delete all my current data on Firefox Sync, and then log in only with my FDE profile, sync that, and then log in via other browsers and sync those. But how do I make sure that no data gets placed onto my FDE profile from other browsers via sync?

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not sure what exactly has synced but I'm ultimately, trying to get my open windows with their tabs onto the new device. I'm sure there I a simple step I'm missing. Please help!

I am concerned someone may have accessed my Firefox account 2 days ago. I wish to collect as much info as possible as in device details and IP/location so as to trace it

All I have is the name displayed in firefox security settings - Logged out of ⁨Firefox Mobile 103, Android 9⁩

Any idea where I can get a Firefix devide login history with more information please?

Thank you

I recently moved from Opera to Firefox, and moved all of my passwords by making a CSV file then importing them to Firefox, but they’re not syncing? While on my PC it shows all of the passwords, my phone only shows my password for my Firefox account, the only password I made rather than importing. Any help will be very much appreciated.

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way to backup all the sync data so I can restore them back to Firefox Sync after resetting the password. As I read, resetting the password clears all sync data as Firefox cannot decrypt the data without the old password. Is there a way to backup my current Sync data, and restore them after the reset? If so, can you please guide me on how to do it?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

I do not see the sync option in the drop down menu, also i do not see a way to sign in from within Firefox i had to go to he website to do it, please advise. thanks jorge

Looks like there's no available data.... I want to be able to import the data I used on July 2021 but it is nowhere to be found... How can I get a hold of an old version of my data?

Thanks!

Hi,

I don't know how but it seems I lost all my account related data. I connected my account to my new computer but I don't have anything: no history, no apps, no password. Is there anything i can do? I have the hard disk of the old computer, can I restore the data from it?

Thank you

Before Sunday FIrefox would sync your bookmarks, passwords and everything you had before. They turned it off and told NO ONE. Google Chrome will has sync that puts in your bookmarks, passwords and everything. TURN IT BACK ON. PEOPLE CAN SYNC BOTH THEIR COMPUTER AND THEIR PHONE!

Hi All

I have my account set up on the original laptop. I have just opened my new laptop and logged in to firefox. I have set to sync including passwords and logins. I can see both open Firefox accounts on my laptops simultaneously. They are the same account and they have been synced repeatedly. However my passwords and logins are not appearing on the new laptop. They only show on the old laptop. Why?

Good morning, good afternoon or good evening to whoever is reading this,

Yesterday in the early hours of the morning my Firefox updated, and after it restarted following this I lost my session - I have tried to restore my previous session, and sync to the previous session, but both have been unsuccessful. How can I restore that session?

Synchronise options show two sessions - image attached - the new session (red) following the reboot, and the old session (green) that I want to go back to, how can I do this?

I'd really appreciate any advice.

Thank you very much.

Best regards, Sarah

How can I sync my Firefox browser? It always asks for my Primary Password. I tried resetting my password, deleting/recreating my account, and I'm always asked for the "Primary Password". I can log into Firefox Accounts with my e-mail and known password, but I can't reach the sync option because I'm always asked for the "Primary Password", which seems to be out of sync with my Firefox Account.

I have discovered a bug in the Sync. While starting a fresh copy of the browser and signing into the Sync, the content that was earlier saved to the Sync server is not fully restored.

As example, I use the "Preferences".

Some settings, like for example: "network prefernces", "search", etc., instead of beeing restored from the Sync server, are set to the default values and need to become changed manually into the prefered values.

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem??

Thank you in advance - Adrienne

Srs. Soporte de Mozilla accounts Dios los bendiga siempre. Tengo problemas hace tiempo con Firefox acounts hace aproximadamente un año, he seguido todos los pasos de cambio de contraseña, cambio de cuenta principal, cambio en varios pasos, he hecho creo yo todas las recomendaciones y hasta este momento no me funciona. Razon por la que les agradezco en gran manera me ayuden de manera facil y sencilla a resolver este impase molestoso. Muchas gracias por su ayuda para solucionar este inconveniente de tanto tiempo