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SICK OF SIGN IN ISSUES!

2 issues, first it asks me for my password over and over again until I am so angry I could scream! First my password but then oh surprise the password is wrong so I reset… (read more)

2 issues, first it asks me for my password over and over again until I am so angry I could scream! First my password but then oh surprise the password is wrong so I reset it and it asks for my recovery key so I go look for my recovery key and find it and copy then enter it and thats wrong. Then I look and I am fucking signed in any way! WHAT THE HELL! GOOGLE you make so much money and your destroying the planet with your tech so why can't you figure out this stupid shit already...COME ON!! 2nd, WHY ARE MY DOWNLOADS NOT GOING ONTO MY DOWNLOADS FOLDER! I am not a tech idiot!!! BTW I am an advanced user so if I am having a hard time it's because your software is garbage!!! Seriously I just need my downloads to download...That should be so easy!!! Same as password management...It should not be hard for you of all company's the least you could do for your users are these simple and small things! And if I could take a screenshot easily and download it and show you BELIEVE YOU ME I WOULD BUT I CAN'T FOR THE VERY REASON I AM PISSED OFF ABOUT! JUNK!! GOOGLE!! YOU ARE JUNK!!! And is what I read true, that you have volunteers working on this thread? Of course a multi-bazillion dollar company would be using volunteers to do the work...Who needs money but google right? Nobody I guess!

Asked by MyGoddess 12 hours ago

Last reply by jonzn4SUSE 4 hours ago

Persistent Storage

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes … (read more)

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes me to a page that has zero mention of the words "persistent storage". That is a huge UX error. It says to me that really, you don't want me to know about persistent storage, and prefer that I remain confused and feel forced to agree to things I may not really want to, because you're making it difficult to understand what's actually involved. Not cool. Definitely now considering changing my browser after over 20 years.

Asked by David Lenik 1 day ago

Last reply by Denys 16 hours ago

How do I keep expanded theater mode AND enlarged the type (even with my glasses, the type is too small)?

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too la… (read more)

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too large & the video shrinks. ((although, somehow, the screen becomes smaller even though I'm enlarging it). Even with my reading glasses, I can't see 95% of the type.

I've poured through everything (i think) on the website, and I made some changes, but they didn't make a difference (other than getting rid of those miserable recommended videos on the side).

I have another question: Do I have to use a secondary email address: my Dept. of Ed. Outlook address, but I've just retired, and won't have access to it in about six months. I also don't want the DOE all up in my business: emails are legal documents forever & ever.

Lastly, the "Share Data" link says "the internal workings of your browser." What does that mean?

Thank you in advance for any help you can send my way.

All the best, Lev.

Asked by Lev 23 hours ago

Last reply by tgtd8 23 hours ago

Disable Two Step Verivication

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone… (read more)

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16

Asked by Terry Lincoln 1 day ago

Last reply by TyDraniu 1 day ago

unwanted popups

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I … (read more)

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I have Log in/Sign up/Mozilla Support then Get Support| Mozilla Support followed by +New Tab. There is nothing special about the particular configuration. I mention the exact configuration for orientation. My problem, for the example I am describing, is the existence of a popup that is in a separate bubble window that states Get Support|Mozilla Support on the first line and support.mozilla.org in the second. Popups like this one always appear. They are driving me crazy because they persist when some new window is moved over the Firefox window. That is, they always come to the front of a stack of windows. They often cover some clickable list in another application. I'm working with the latest MAC OS on a Macbook Pro. I have tried the usual advice to turn off popups in the FireFox settings. This toggle has no effect on these popup windows. Is there a way to turn them off!

Asked by chiconec 3 days ago

Last reply by Mark 2 days ago

Opt out of new AI features

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Hav… (read more)

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

Asked by kipislekkerrrrgggg 3 weeks ago

Last reply by loner_uno 3 days ago

Ad blocker

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the a… (read more)

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

Asked by Roseanne V. Sabol 1 week ago

Last reply by Mark 3 days ago

VPN + Mozilla DNS over HTTPS

Hello! I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have m… (read more)

Hello!

I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my VPN enabled, I cannot access the web, there is some problem with DNS resolution. I have changed my Firefox DoH settings to Standard (I have also used Strict) and have typically been unable to resolve web URLs correctly. There have been a few times that I have been able to use 'Standard' DoH strictness / settings and also use the VPN successfully at the same time, but typically when I have the VPN enabled Firefox cannot access whichever 'mozilla.cloudflare' address it is attempting to use for DNS resolution.

The VPN vendor suggested always using the VPN's DNS resolver. I have done this and I still have the same problem. What should I do to ensure that I have secure DNS and can successfully use a VPN?

Thank you.

Asked by cgdevproject 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Login with Google redirects me to their cookie and cache page

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, o… (read more)

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, or go to Gmail/Docs/Drive/Classroom, I'm always taken to a “Clear cache and delete cookies” page. So I followed the instructions on the page, deleted all my data and saved cookies from Firefox and even tried to reinstall Firefox completely, but nothing changed, I'm always redirected to this page. Logging in when in incognito mode works fine though.

Firefox version 144.0.2 MacOS Ventura 13.0 Language: French (FR)

Asked by jbm95b 5 days ago

Last reply by Denys 5 days ago

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Firefox password manager stopped working

I have firefox running on my mac desktop, macbook and iphone. Starting yesterday the firefox password manager has stopped working on my desktop - it won't make any sugges… (read more)

I have firefox running on my mac desktop, macbook and iphone. Starting yesterday the firefox password manager has stopped working on my desktop - it won't make any suggestions for passwords on web pages. I've been reduced to going to about:prefererences, manage passwords and manually searching for my password. It still works on my macbook and iphone. Any suggestions as to how to debug this?

Asked by Victor Miller 6 days ago

Last reply by jonzn4SUSE 6 days ago

difference between profiles on about:profiles and the new account profiles?

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to con… (read more)

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to convert the files from about:profiles to use the new one.

i am not logged in to firefox on the others either.

is there a way to link the profile files on my computer to save my bookmarks and history? i don't know if there will be continued support for these files and want to make sure my bookmarks are saved for all of them. i would prefer to stay logged out of the other profiles.

Attached images include screenshots of the empty profiles (one from clicking the profiles from dropdown, one from clicking "manage profiles", and one with blacked out personal data from going to about:profiles).

Asked by Sam 1 week ago

Last reply by TyDraniu 1 week ago