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Lost Bookmarks

Hey, Something went wrong today, i got logged out and lost all my bookmarks. I've tried logging-in from every possible email and phone number i have, somehow cannot find … (read more)

Hey, Something went wrong today, i got logged out and lost all my bookmarks. I've tried logging-in from every possible email and phone number i have, somehow cannot find my bookmarks. They are very important to my work and career path.

Please help with recovery soon!

Asked by Chandan Ahuja 1 hour ago

Some webpages show up blank

Hey! For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows. I have tried emptying cache etc. Running Ventu… (read more)

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

Asked by magnus110 1 day ago

Last reply by magnus110 12 hours ago

ServiceWorker won't register and crash with TypeError when using import

Hello all, I'm building a website which uses a `ServiceWorker`. This worker uses `import` to load another JS module. As far as I understand, this should be possible star… (read more)

Hello all,

I'm building a website which uses a `ServiceWorker`. This worker uses `import` to load another JS module. As far as I understand, this should be possible starting Firefox 114 (https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Statements/import#browser_compatibility). However, it's crashing with an `TypeError: ServiceWorker script at https://localhost:9292/sw.js for scope https://localhost:9292/ threw an exception during script evaluation`. The worker script is loaded as module using `navigator.serviceWorker.register('./sw.js', { type: "module" })`, and working on Safari and Chrome as expected. When I remove the `import`, the worker loads and works. Tested on Firefox 118, 119, 120.

Here is a full sample: https://gist.github.com/fnordfish/9b38b90fba54093ee601887a3bd3e11e

I can't find any related bug in Bugzilla or anywhere else. Which makes me wonder what I am missing.

PS: Non module `importScripts` work.

Asked by Robert 13 hours ago

Windows appear in Window menu but are otherwise invisible (Mac)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149 After a F… (read more)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Asked by Eric F 4 days ago

Last reply by Eric F 1 day ago

Firefox on MacOS won't load Google sites after waking machine up

I've been having this issue for several months now. It seems my Firefox on MacOS (Both Monterey and Ventura Intel) can't load any Google sites (google.com, gmail, google … (read more)

I've been having this issue for several months now. It seems my Firefox on MacOS (Both Monterey and Ventura Intel) can't load any Google sites (google.com, gmail, google meet, etc) after I put the computer to sleep and wake it up again. Only gets fixed after quitting and relaunching firefox.

I've recreated this issue while in "Troubleshooting Mode" with all my addon's disabled, so it is not related to an addon.

This issue might be also happening after some amount of time idle as well, but I've only been able to recreate it by putting the machine to sleep and waking it up the next day.

Is there a way to fix this? or is there a way to get more debug info to help diagnose?

Asked by big.brotherx101 2 days ago

Thin Lines on left (Firefox Mac)

I have Mac Pro 2018 and having a problem with Thin Lines on left side of the browser (Firefox Mac) i can't find anyone on line with same problem explaining how they resol… (read more)

I have Mac Pro 2018 and having a problem with Thin Lines on left side of the browser (Firefox Mac) i can't find anyone on line with same problem explaining how they resolved the issue!

Asked by worldinvestmentgroups 5 days ago

Last reply by worldinvestmentgroups 2 days ago

Videos on Youtube skip like a record

I am running Firefox on Mac OS 13.5.2. Every few videos I watch on Youtube skips a few seconds forward (audio and video). I only started experiencing this problem once u… (read more)

I am running Firefox on Mac OS 13.5.2. Every few videos I watch on Youtube skips a few seconds forward (audio and video). I only started experiencing this problem once updated firefox to 117.0.1 (64-bit).

Asked by me 3 days ago

After updating MacOS to v. 13.6 using a PIA VPN Firefox will not connect to the internet

Using Firefox 17.0.1 on MacOS Ventura 13.6 on my 2017 iMac I am unable to connect to the internet while using Private Internet Access (PIA) VPN. All was working normally … (read more)

Using Firefox 17.0.1 on MacOS Ventura 13.6 on my 2017 iMac I am unable to connect to the internet while using Private Internet Access (PIA) VPN. All was working normally until I installed MacOS Ventura 13.6 yesterday. The VPN works normally when using Chrome or Safari. I have tried changing my network proxy setting without any luck. The default setting is "Use System Settings", using No Proxy or Auto Detect Proxy doesn't help. I don't see a switch for Enable DNS over HTTPS. All works fine when the VPN is disabled. I tried deleting the VPN a couple of times then reinstalling but that didn't help.

What am I missing here? I have used this VPN for years without any issues & it worked on Firefox until I installed MacOS 13.6...... using 13.5 I had no problems. Any suggestions or thoughts would be appreciated.

Thanks...... Brad

Asked by Brad 5 days ago

dictionary.com not working

Dear Sir/Madam: I am using Firefox Browser 102.15.1esr (64-bit) on a MacBook Pro Ventura 13.5.2. I have been using the www.dictionary.com website for a long time, but r… (read more)

Dear Sir/Madam:

I am using Firefox Browser 102.15.1esr (64-bit) on a MacBook Pro Ventura 13.5.2.

I have been using the www.dictionary.com website for a long time, but recently when I attempt to go there, I keep getting the error message as follows:

Unexpected Application Error! FM.findLast is not a function

WM@https://www.dictionary.com/client.e12a2de6.js:36:305976 $o@https://www.dictionary.com/client.e12a2de6.js:1:26519 ka@https://www.dictionary.com/vendor.60d89d9a.js:1:864941 xu@https://www.dictionary.com/vendor.60d89d9a.js:1:921923 bc@https://www.dictionary.com/vendor.60d89d9a.js:1:910907 yc@https://www.dictionary.com/vendor.60d89d9a.js:1:910835 vc@https://www.dictionary.com/vendor.60d89d9a.js:1:910696 ic@https://www.dictionary.com/vendor.60d89d9a.js:1:907503 oc@https://www.dictionary.com/vendor.60d89d9a.js:1:906055 E@https://www.dictionary.com/vendor.60d89d9a.js:1:996565 P@https://www.dictionary.com/vendor.60d89d9a.js:1:997096

I tried clearing caches under Privacy & Security, but the problem persists.

(Meanwhile, I can visit www.dictionary.com on Safari and Google Chrome.)

Could you please let me know what is going on?

Thank you,

Roland

Asked by rolandlongbow 1 week ago

Last reply by rolandlongbow 5 days ago

Firefox sync issues

A few days ago links in messages stopped working in Outlook (Microsoft 365) on my Windows 10 Pro 64-bit PC. Good ol' Microsoft support reset Firefox on the PC and I los… (read more)

A few days ago links in messages stopped working in Outlook (Microsoft 365) on my Windows 10 Pro 64-bit PC.

Good ol' Microsoft support reset Firefox on the PC and I lost all bookmarks, history and personalized settings. Tried to copy data from Old Firefox Data file into profile on reset Firefox. Didn't work. Uninstalled and reinstalled Firefox and tried to copy data from old profile to new profile. Nada.

Only option now is to try to sync Firefox on my Mac to new install on PC. I'll still lose some bookmarks and history but it will be better than what I have now. I have a Firefox account on both devices but when I log in to Firefox on the Mac I cannot find anything pertaining to sync.

Problem one: how do I navigate to sync in Firefox for Mac. Problem two: when I bought the Mac 6 years ago I tried to sync Firefox on my PC to the new Mac. For some reason Firefox synced the empty new profile on the Mac to the old PC. I lost all bookmarks and history accumulated on the old PC! I do not want to go through that again.

I have never found anything on Mozilla that clearly explains how to control which way the sync works. Must be certain that I'm copying all the bookmarks, history, tabs etc, from the old device to the new on and not vice versa.

Asked by DennisFutchik 1 week ago

"Secure Connection Failed" message on one Firefox browser, but not another

Hi! I have two Firefox accounts, one for work and one for personal use. I often have them running on the same computer at once (this does cause them to crash occasionally… (read more)

Hi! I have two Firefox accounts, one for work and one for personal use. I often have them running on the same computer at once (this does cause them to crash occasionally, but not often enough to be a problem). However, today I tried to log into a website where I regularly do freelance work and received this error code: "Error code: SSL_ERROR_PROTOCOL_VERSION_ALERT"

I would assume something was wrong with the website itself, however when I went to that same site on my other account, it loaded just fine. I've restarted my computer, restarted firefox, deleted cookies and caches and browser history, but still get the same message on my work account. Any idea how to fix this?

Thanks!

Asked by Work 6 days ago