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Firefox gets regularly disconnected from internet

Hi, Since I installed Firefox 89 (Windows 10 and 8.1), Firefox keeps losing the connection to Internet. I have to close the browser and re-open it to be connected again.… (read more)

Hi,

Since I installed Firefox 89 (Windows 10 and 8.1), Firefox keeps losing the connection to Internet. I have to close the browser and re-open it to be connected again. When the connection is lost, I can go to another browser and it works fine, the issue is only with Firefox. Any idea?

Asked by Dock06 46 minutes ago

Why can't I rearrange my tabs anymore?

I'm not sure if this problem arose with the latest Firefox upgrade (I'm running MacOS 10.14.6 on an older MacbookPro) or has just appeared after a few days of use -- I th… (read more)

I'm not sure if this problem arose with the latest Firefox upgrade (I'm running MacOS 10.14.6 on an older MacbookPro) or has just appeared after a few days of use -- I think it's the latter. But I can no longer rearrange the sequence of tabs in a window, an absolutely essential feature. There's a contextual menu choice that gives me the option of moving a tab to the beginning, end or a new window, but that only helps in ~10% of situations. What gives??

Asked by brianvt 59 minutes ago

Cursor spinning continuously

I found this thread - hurrah! It exactly matches my problem: "No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor r… (read more)

I found this thread - hurrah! It exactly matches my problem: "No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor repeatedly flickers or spins after opening.". . . (Exactly my problem, but how do I fix it?)

CoNiGMa 4/27/20, 11:43 AM

My problem started after being on a Betfair portal site and selecting Firefox as my browser, declining to select Internet Explorer - since then my cursor has speen spinning - i looked at Task Manager to see constant activity and two copies of Firefox, so I entered "Cursor spinning" on the Help - and found the thread above. Great! But how do I resolve the problem, I'm not an IT person and I don't know where to enter any "kill..." commands, whatever they are.

Your help would be greatly appreciated!!

Asked by barneyslade 2 hours ago

Firefox 89 Unstable / Unusable

Following a recent update to version 89, a previously stable Firefox installation is now almost completely unusable. Just getting to the point of getting to this page whe… (read more)

Following a recent update to version 89, a previously stable Firefox installation is now almost completely unusable. Just getting to the point of getting to this page where I am writing this post has seen THREE Firefox crashes, as switching tab to my email so as to get the verification code for my mozilla account was seemingly too much for Firefox to handle. Viewing Facebook messages and scrolling up to see comments made earlier in the day sees the layout of the page completely screwed up (main content shifted to bottom right corner, scrollbar shifted elsewhere, part of the page blank) and at that point trying to switch to another tab creates a strange hybrid situation where some of the contents from both tabs is merged together and is then the only content visible no matter which tab is then clicked on. Using Google Maps works for about 30 seconds and then the entire page flashes repeatedly with every move of the mouse, before this triggers a browser crash. I can be reading content on a news website and suddenly the tab crashes for no reason, and in most cases the browser then crashes thereafter. Restarting the browser and the news page tab will be shown and begin to load but then immediately crashes. These are just some of the issues that have occurred within just the past 2 hours, but this is a cumulative effect as Firefox has been becoming increasingly unstable to this point after updating to version 89 earlier in the week.... No other changes have been made since updating Firefox, here has been no Windows 10 updates, no other applications have been installed or updated, no other software has been either added or removed.

I could run the previous version of Firefox for several days, leaving the computer running but idle for a few hours each day, and still come back and resume where I had left off without issue. Now with Firefox 89 it is struggling to even go 30 minutes without tabs or the entire browser crashing. When can we expct a fix, or is there otherwise a way to roll back Firefox to version 88 without having to do a full uninstall/reinstall...?

Asked by mazeteam 2 days ago

Last reply by TyDraniu 4 hours ago

Entry field is locked

I cannot enter anything into the search field of the Firefox home page. If I go to Google.ca, it works fine. I have the same problem signing onto my bank's web site. I… (read more)

I cannot enter anything into the search field of the Firefox home page. If I go to Google.ca, it works fine. I have the same problem signing onto my bank's web site. I cannot enter anything into the field to take my debit card number. I uninstalled Firefox and reinstalled it to no avail. If I use the TAB button to go to the next field, it always skips the field I am having trouble with.

Asked by rjpoulton44 4 days ago

Last reply by TyDraniu 4 hours ago

Can't stream video

Suddenly videos won't play on one particular news website (others are fine), I've tried every possible solution I could find on the net (clear cache, uncheck hardware acc… (read more)

Suddenly videos won't play on one particular news website (others are fine), I've tried every possible solution I could find on the net (clear cache, uncheck hardware accelleration, allow audio & video, fiddled with permissions and protection,...). MacBook Pro (Retina, 13-inch, Mid 2014), recently updated to Big Sur 11.4 (hoping the problem would go away, issue already there with Catalina), 2,6 GHz Dual-Core Intel Core i5, video Intel Iris 1536 MB. Please, can anyone help?

Asked by gertwynens 1 week ago

Last reply by gertwynens 7 hours ago

Firefox Color Extension Not Loading Up

Hello Firefox People again, Thank you for fixing the scrollbar color boxes! My scrollbars are all the right colors and size now and my options buttons are working.The dot… (read more)

Hello Firefox People again, Thank you for fixing the scrollbar color boxes! My scrollbars are all the right colors and size now and my options buttons are working.The dotted lines on all my webpages left and have returned to normal again...but I still can't get my firefox color extension to load up at all. I'm just wanting to know if you're working on it or not. I see a lot of other people are having not a few quiet fits over the colors being messed up here. I'm not going to yell at anybody though...I can see you have an awful lot of "I wants"and "I'm leavings" to deal with. I have Firefox version 88.1 handy just in case, but to me the security fixes are more important, so I'll stick around and wait for everything else to work. I will use the themes others have made for now. Crossing fingers for fixes so I can play. Have a great day/night!

Asked by SpringSong25 11 hours ago

[SOLVED!] Firefox 89 Update: Can't Select Text, Drag Image, Use Scrollbar - EVERYTHING Drags Entire Window

[OK, I figured this out, but cannot delete this question, only edit it, so I've marked it as solved, and will add the solution below this initial question. Basically, it … (read more)

[OK, I figured this out, but cannot delete this question, only edit it, so I've marked it as solved, and will add the solution below this initial question. Basically, it was due to my eternal battle with Mozilla's tabs bar placement, and the code I used to solve it]

Hi. After upgrading FF to 89 last night, besides the usual battle with Mozilla's insistence on moving the tabs to the very top, I've come across something that's quite serious, and rendering FF unusable: whenever I try to select some text, like on a page or in the Google search bar, the text cursor suddenly becomes the move cursor, and the entire window is dragged. The same is true when I try to drag an image directly into a folder. Also, forget trying to navigate a page by dragging the scrollbar - that initiates a drag of FF to another desktop (scrollbars within pages, like the one at the right of this text box I'm in, just try to drag FF up or down). So this is like holding Alt in Linux to click and drag the whole window in focus, and it's not something I asked for. The only thing I've been able to fix is dragging by clicking on an empty area of the menubar, navigation bar and bookmarks toolbar, with the following code in userChrome.css:

"#navigator-toolbox {

 -moz-window-dragging: no-drag !important;

}"

(That first line apparently was supposed to disable dragging in all areas, including the title bar, but it only worked for all the toolbars below the title bar, but I'm OK with being able to drag the window by the title bar).

I can still drag to select text in the address box, and the Search box next to it, and I can still drag tabs to reorder them, but trying to select text on pages is impossible. The only way I can sometimes select text, depending where I am (like in this text box) is to start the drag, let go of the mouse button to stop the drag of the window, and move the cursor till all the text I want selected is highlighted, and either hit Del to delete it, Ctrl+C to copy it, or type over it (I cannot, for example, stop selecting and go click the Bold button above, etc).

I can confirm that going into Troubleshoot Mode "fixes" this issue, but without my extensions - and with tabs way up the top (WHY???) - I can't use FF, I'm afraid. Now I'm guessing it's some code in userChrome.css that FF89 doesn't like, rather than an extension, and that bit of code I found at least stopped the dragging of FF by elements above the web page, besides the title bar (but those are unimportant), so if someone knows the code I can add that will fix this major nuisance, or option in about:config I can change, please let me know. Many thanks in advance for your help.

[THE SOLUTION: it seems the fix to the tabs bar issue - which after the upgrade to FF89 wasn't up the top again, but at the bottom of the entire window, invisible, and unclickable - meant there was some duplicated or conflicting code from a previous edit, though it was never an issue before this. I edited the "TabsToolbar" section of userChrome.css with new code that put the tabs back below all the bars, and all was good. I should have realised something was amiss here because I actually selected the code in FF last night to paste into userChrome.css. So I went looking through the file for anything useful, and actually near the top I found my earliest fix for this tabs issue, being the line: "#TabsToolbar { position: absolute !important; bottom: 0 !important; width: 100vw !important; display: block !important; }" - it had never been commented out, and strangely enough never conflicted with all the revised TabsToolbar code I've used since (sadly, that's been changed many times - Mozilla seems totally committed to getting people to use tab at the top!). So while I've solved this, if anyone understands the reason behind that code causing this really strange issue of click-hold-drag initiating a drag of the entire window, please feel free to enlighten me. Cheers]

Asked by FireDemon Frank 12 hours ago

[Firefox v89.0 64bit] Screen reader stops working with Firefox whenever Firefox is closed and reopened

Hello! I've been using Firefox with a screen reader for a few months now because I recently had issues arise with my vision and needed to get one. I use NVDA, which is a … (read more)

Hello!

I've been using Firefox with a screen reader for a few months now because I recently had issues arise with my vision and needed to get one. I use NVDA, which is a free screen reader, and before the update to version 89.0, it worked flawlessly, but the new update has created a unique issue that I haven't found a fix for.

Say hypothetically that I am using Firefox and my screen reader is working fine with it. If I close Firefox and then re-open it, all webpages, including the new tab page, can no longer be read by my screen reader. All it will speak is the tab title or the word "unknown" whenever focusing on the webpage. This also happens when the computer is first turned on. The only way I can temporarily fix the issue is by reinstalling Firefox via the latest installer I've gotten from Mozilla's site, and once the installer itself opens Firefox, it works again. If I close the program or restart my computer, I need to run the installer again to fix the issue.

This isn't too big of a deal for me, since it doesn't take long to run the installer and Firefox is reliable after that, but I could see this being a bigger issue for other people with vision issues if they aren't aware of the installer fix. Does anyone know of a solution for this problem? I know it's a rather specific issue that doesn't apply to a majority of Firefox users, but this is a notable accessibility issue that I wanted to bring up since there doesn't seem to be a permanent solution to the issue in version 89.0 of Firefox and nobody else has seemed to have reported the issue as of when I'm writing this.

Additionally, if this helps, my current installation of NVDA is marked at version 2020.4. If any more specific information is needed, please let me know and I will try to provide it as quickly as I can. I also don't know if this is necessarily an issue of Firefox needing to fix support with NVDA or if NVDA is the one I should be contacting about this, but just since I'm getting this odd behavior only when closing and re-opening Firefox, I wanted to ask here first.

Thank you!

Asked by parkman202 12 hours ago

Netflix, Youtube not going fullscreen

For about a week now, I have been having issues using netflix and youtube with firefox. I have tried answers provided in other questions, such as emptying the cache and c… (read more)

For about a week now, I have been having issues using netflix and youtube with firefox. I have tried answers provided in other questions, such as emptying the cache and clearing cookies - which works! But only until I leave the page or change what I am watching. Netflix is especially frustrating as it requires me to go to netflix.com/clearcookies every time I use it - which means I also have to re-log in.

I have no idea why this is happening and am getting increasingly frustrated. The problem appears in safe-mode (troubleshooting mode) and I cannot find a permanent solution. Any help would be appreciated!

Asked by thomas.g.westra 12 hours ago

Firefox does not work properly

Hi have som problems with firefox, on some webs buttons or fields does not change or run when i click on it or it puts back to defauld cant do any changes in forms all re… (read more)

Hi have som problems with firefox, on some webs buttons or fields does not change or run when i click on it or it puts back to defauld cant do any changes in forms all resets to default, i tested firefox reset but nothing helped, other browsers works fine on the webs

Any idea what could happend?

Asked by iM3 15 hours ago

Last reply by FredMcD 13 hours ago

after update pages load and open slow

Several days ago an update was pushed and after this both my PC and my laptop (at different locations) load and open everything on firefox very slow. Sometime they lock u… (read more)

Several days ago an update was pushed and after this both my PC and my laptop (at different locations) load and open everything on firefox very slow. Sometime they lock up and I have to wait several minutes before anything happens Everything else on both computers works like it always has and internet speed is good and both locations, over 200m This problem happen on both systems as soon as the update was loaded. Has anyone had this problem? Thanks! Bob

Asked by itsatemp 17 hours ago

Last reply by cor-el 13 hours ago

Bizar test display

Hello, Since recently, some part of text of the pages doesn't displaying correctly. Allow pages to use their own font is on, Private life and security is on normal not on… (read more)

Hello, Since recently, some part of text of the pages doesn't displaying correctly. Allow pages to use their own font is on, Private life and security is on normal not on strict. Text display correct in safe mode. Any advice ?

Raphaël

Asked by raphaelzighmi 21 hours ago

Last reply by cor-el 15 hours ago

Linux becomes sometimes completely unresponsive when browsing the web with Firefox

Hi everyone! When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and w… (read more)

Hi everyone!

When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and write a lot on the hard drive. I cannot actually say much more, because it not even possible to login in a console. The system is too slow and the console login times out... Firefox (or Web Content) writes wildly on the hard drive.

I used the Firefox provided by my Linux distribution (Linux Mint), but also the one downloaded from mozilla.org. The problem seems to be less frequent for the second, but it happend nevertheless.

The point is that this problem with Firefox happens sometimes, for example, when I forget the browser open on somehow demanding webpage (like in newspapers where there are a lot of media, graphics, and so on).

A point is also that I cannot replicate this "bug". If now I browsed the same pages that made the mess, nothing would probably happen.

I thought it had to do with the swap, but the system hanged both when the swap space was enabled and when it was disabled.

I saved a copy of the profile (and the cache) after the last crash, if they could be useful. The last time I had actually to force the shutdown of the computer, because there was no way to regain control over it.

Any ideas?

Thank you for your answers!

Asked by brancalessio 1 day ago

Last reply by cor-el 16 hours ago

Videollamada en FB Messenger no funciona

Cuando trato de iniciar una videollamada, me aparece este error: ___________________________________ Se produjo un error Reinicia Firefox o la computadora. Para obtener m… (read more)

Cuando trato de iniciar una videollamada, me aparece este error: ___________________________________ Se produjo un error

Reinicia Firefox o la computadora. Para obtener más sugerencias de solución de problemas, visita nuestro servicio de ayuda.

Si el problema continúa, avísanos. Reportar un problema ____________________________________

Ya tiene permisos de cámara y micrófono, reinstalé incluso Firefox y nada, ya probé con Chrome y si funciona, qué puedo hacer? Me parece que esto es un bug o algo, porque si funciona en la versión anterior, alguien sabe cuándo lo arreglarán? gracias.

Asked by SolidCapo 3 days ago

[firefox 89] Can't enable Legacy OpenGL compositor

I use this workaround to fix tearing on my mediacenter powered by a intel baytrail hardware. https://wiki.archlinux.org/title/Firefox/Tweaks#Enable_Legacy_OpenGL_composit… (read more)

I use this workaround to fix tearing on my mediacenter powered by a intel baytrail hardware.

https://wiki.archlinux.org/title/Firefox/Tweaks#Enable_Legacy_OpenGL_compositor

until v88, it was working fine.

With v89, the setting layers.acceleration.force-enabled=true has no effect. The "about:support" page reports Compositing: webrender (software) whatever the value true or false.

I had to downgrade to v88.

Asked by hamelg1 1 day ago

Last reply by TyDraniu 18 hours ago

Firefox (and other Browsers) will always crash on specific websites and pages, such as Youtube History.

Just started Crashing one day after startup. Ive tried a full fresh install of Firefox and still keeps happening. Ive updated my graphics driver for my graphics card and … (read more)

Just started Crashing one day after startup. Ive tried a full fresh install of Firefox and still keeps happening. Ive updated my graphics driver for my graphics card and updated firefox to last updated.

bp-e743b9a2-b08c-410e-bcc8-811970210610 6/10/2021, 3:00 PM View bp-4248c041-8701-4141-a53b-9f3bf0210610 6/10/2021, 3:00 PM View bp-30875c3e-4f56-4434-aa37-a55380210610 6/10/2021, 3:00 PM View bp-6253aac0-3823-4c95-b7fa-79fb80210602 6/2/2021, 2:04 PM View

Asked by Dragonhatch1 3 days ago

Last reply by FredMcD 20 hours ago