Showing questions tagged: Show all questions

tabs open then immediately close

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. … (read more)

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. It's really annoying.

In troubleshoot mode, it doesn't happen.

I am using FF109.0 and Linux Mint - 001-1.0 fresh install on new HD.

I had the same problem last year after I upgraded FF but did fix it eventually (can't remember how) Thanks

Asked by rij99 59 minutes ago

Firefox slow on speedtest

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on … (read more)

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on Chrome or Edge or my phone for that matter. I have tried in troubleshooting mode and have refreshed Firefox. I have a 200 Mbps connection. I am connected to my router via Intel(R) Wi-Fi 6E AX210 160MHz.

Please see attached screen shots.

Asked by sotackd 1 day ago

Last reply by MarkRH 4 hours ago

Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (read more)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Asked by ameliasmith11.me 18 hours ago

Last reply by Terry 5 hours ago

Audio auto-muting after 40 seconds

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoyi… (read more)

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoying. I have updated and restarted both my computer and Firefox, and tried different streaming services, but it didn't fix it.

Asked by berny.bradley 5 hours ago

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (read more)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Asked by romanist05 5 hours ago

tabs and troubleshooting

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF … (read more)

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

Asked by starsaa 16 hours ago

Last reply by Terry 7 hours ago

Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (read more)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Asked by tony232 2 days ago

Last reply by Terry 8 hours ago

S L O W connectivity

Many times, when directing your browser to a specific, formally visited website, the progression stops for awhile, the maybe continues. Meanwhile, another browser speeds… (read more)

Many times, when directing your browser to a specific, formally visited website, the progression stops for awhile, the maybe continues. Meanwhile, another browser speeds thru the process. WHY?

Asked by DUDGY 9 hours ago

Yahoo mail keeps closing in firefox browser

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10 … (read more)

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10

Asked by corinneconnor 12 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Easyjet Tab

I cannot login to my Easyjet account using Mozila Firefox, i keep getting an error code, when i use another Browser like Brave i have no problems.I am thinking of deletin… (read more)

I cannot login to my Easyjet account using Mozila Firefox, i keep getting an error code, when i use another Browser like Brave i have no problems.I am thinking of deleting Firefox browser

Asked by Paul Mcgee 11 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Lost saved passwords after windows crash

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox … (read more)

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox theme, and then I noticed that I don't have any of my saved passwords anymore ( I was also disconnected from my mozilla account and had to login ). I noticed that I still had all my extensions installed but they were all disabled. I did however have all my bookmarks. Do you know what could've happened and is there a way I can restore my saved passwords ?

Asked by ayanc 12 hours ago

Drop Down Menu Not Working

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in th… (read more)

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in the address. This feature is not working in Firefox but does work in Microsoft Edge.

I have a video of the issue which I cannot upload.

Asked by Photoparity 12 hours ago

Can someone please explain "smoothScroll.msdPhysics" and its "springs" in about:config?

In About:Config there are several settings for "smoothScroll.msdPhysics", which is disabled by default. Can someone here explain for what situations this set of preferen… (read more)

In About:Config there are several settings for "smoothScroll.msdPhysics", which is disabled by default. Can someone here explain for what situations this set of preferences is intended to be used? I've been unable to find only very sketchy documentation for it, and I have looked a lot.

1. Is its purpose only for touch screens, or does it also have benefits for normal desktops & laptops?

2. Does it function independently of whether or not smooth scrolling is enabled in About:Preferences?

3. There are three About:Config settings for msdPhysics springs (motionBeginSpringConstant, regularSpringConstant, and slowdownSpringConstant). What effects do each of these have as the mouse is moved or the mouse wheel is rolled or clicked? And how do their settings work (e.g. time?, lines?, pixels?)?

Asked by SE-Tundra 14 hours ago

Last reply by cor-el 14 hours ago

Firefox and Thunderbird crash on startup

On my computer, I run Mageia Cauldron with a GNOME environment. After a recent update of my system, both Firefox and Thunderbird have stopped working. They crash constan… (read more)

On my computer, I run Mageia Cauldron with a GNOME environment. After a recent update of my system, both Firefox and Thunderbird have stopped working. They crash constantly when I try to launch either of them. In both cases, when I try to launch them from the command line, I get the following message: ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Segmentation fault (core dumped)

For basic info, my system is: OS: Linux Mageia Cauldron Environment: GNOME Shell 43.1 Display server: X11 Kernel: 6.1.8-desktop-1.mga9 x86_64 Firefox: 102.7.0esr Thunderbird: 102.6.1

Looking around, it seems to be a bug with Firefox and Thunderbird, but besides waiting for a new update that might fix itself, I wonder if there is something I can do to make them work now.

Thank you.

Asked by imbeault.regis 1 day ago

Last reply by imbeault.regis 14 hours ago

I'm having difficulty ending autoscroll events cleanly - What is the best way?

I do a lot of autoscrolling, initiated by clicking and releasing the mouse wheel and controlled by moving the mouse away from me or toward me. A particular problem for m… (read more)

I do a lot of autoscrolling, initiated by clicking and releasing the mouse wheel and controlled by moving the mouse away from me or toward me.

A particular problem for me is that ending the autoscroll cleanly often fails. I try end to end the scroll by clicking the mouse wheel again. Sometimes this succeeds, but often it doesn't and I get scrolled very far beyond where I wanted to stop (after making repeated wheel clicks and/or left mouse button clicks). Sometimes, totally out of control.

So, two questions:

1. What is Mozilla's intended way for the user to terminate an autoscroll event?

2. Can it be that the above problem is also related to keyboard lag (keystrokes often delayed by 1-2 seconds or don't ever make the screen) which I have been experiencing for some time? Maybe some mouse clicks are getting lost too, or are being delayed. I see in the forum and elsewhere online that a lot of FireFox users have had keyboard lag problems, in posts from many years back to the present, with few successful fixes. What is the best way for me to fix this? -- or is it a bug that needs attention?

Asked by SE-Tundra 23 hours ago

Firefox window resize freeze after time

I'm using Ubuntu 22.04.1/Wayland and FireFox Snap for Ubuntu 109.0 and I have two monitor bigger and smaller. After some time of using Firefox it's hang or something like… (read more)

I'm using Ubuntu 22.04.1/Wayland and FireFox Snap for Ubuntu 109.0 and I have two monitor bigger and smaller. After some time of using Firefox it's hang or something like that. When it happens I can normally open pages and use firefox except I can't move tab, resize window and when I move firefox from one monitor to second then it fit to half of screen (when move from smaller monitor to bigger) or window is behind monitor (when move FF from bigger monitor to smaller, you can see on screenshot what I mean). When I close FF and open everything works fine.

Asked by FELIXORZESZEKPRIV 2 days ago

Last reply by FELIXORZESZEKPRIV 1 day ago

Window collapses upon typo.

Why does the Firefox window collapse when it sees a typo? Specifically, typing 'te' for 'the' causes the window to collapse. I see this mostly on Facebook, but it apparen… (read more)

Why does the Firefox window collapse when it sees a typo? Specifically, typing 'te' for 'the' causes the window to collapse. I see this mostly on Facebook, but it apparently isn't their shortcoming.

Asked by rustic39 1 day ago

Last reply by cor-el 1 day ago