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  • Archived

Can't Paste on Facebook

For a couple months now I have not been able to paste anything on Facebook via Firefox. I can use Explorer, Chrome and can paste anywhere else just fine. When I paste on … (read more)

For a couple months now I have not been able to paste anything on Facebook via Firefox. I can use Explorer, Chrome and can paste anywhere else just fine. When I paste on Facebook messenger, the chat window closes and I have to refresh Facebook to even be able to see my messages again. Otherwise, I click on it and nothing happens. When I try to paste a post on my wall, it I get a "Something isn't working. This may be because of a technical error we're working to fix." (I just copied and pasted that here no problem) Tried clearing history/cookies/cache. Help?

Asked by regnohc 1 year ago

Last reply by Joana M. 6 months ago

  • Solved
  • Archived

Cursor goes to address bar instead of search bar

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already pl… (read more)

In Ubuntu 18.04, I bring up a new page, click in the search bar in the middle of the page. Then when I start typing it jumps to the address bar although I have already placed and preferred the search bar to the right. No! NO! NO!

I use Duck Duck Go but Google does the same.

It is bad enough that the upgrade was automatically loaded but on top of that, changing preferences including dumping my home page. Change privacy settings without asking ( to a lower level on top of that ).

Really POOR form.

Asked by dee3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to submit feedback about Firefox

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible. When I go to the menu Help -> Submit Feedback optio… (read more)

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible.

When I go to the menu Help -> Submit Feedback option, it redirects me ti this site https://mozilla.crowdicity.com/ where you cannot submit any feedback, you can only submit ideas.

What the hell?

Asked by gyokzoli 1 year ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

restore multiple tabs from a previous, but not last, session

How to restore many tabs from the session before the last session? Windows 10, Firefox 89.0 If there is more than one window open: Window A has many tabs; Window B has on… (read more)

How to restore many tabs from the session before the last session?

Windows 10, Firefox 89.0

If there is more than one window open: Window A has many tabs; Window B has one tab; then when I close Firefox, the other window remains open. If window A is closed first, then closing window B means that firefox will restore the tabs of window B because it was the previous session.

How can I recover the many tabs from Window A?

Can I retrieve a list from history and reopen many at once?

Can I reload the appropriate "previous.jsonlz4" which is the next previous file?

Is there a reliable add-on that can remember open tabs?

Asked by Jerry 1 year ago

Last reply by FredMcD 7 months ago

  • Archived

Widevine Content Decryption Module will not install

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google In… (read more)

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, The problem Widevine Content Decryption Module provided by Google Inc. is not working for mac

Asked by chai99nyc 1 year ago

Last reply by rene.walla 7 months ago

  • Archived

Right Click Menu Changed on Tabs with New Firefox Version

Is there a way to easily modify the right click menu when clicking a tab because 'Reload Tab' use to be on the top of the list when you would right click on a tab, now th… (read more)

Is there a way to easily modify the right click menu when clicking a tab because 'Reload Tab' use to be on the top of the list when you would right click on a tab, now the top option is 'New Tab' and theirs the '+' on the right of the tab on the right so it also seems a little redundant to have it top of the right click list. Also Reload Tab seems more useful than the New Tab. So is there a way to easily modify that menu to get Reload Tab back to the top?

Asked by Ben-cs 1 year ago

Last reply by Terry 7 months ago

  • Solved
  • Archived

Remove the "New Tab" option on Right Click Tab

How can we remove the "New Tab" option when right clicking a tab? I find this feature absolutely useless as there's already and "+" tab button to create a new tab. I use… (read more)

How can we remove the "New Tab" option when right clicking a tab? I find this feature absolutely useless as there's already and "+" tab button to create a new tab. I used to be able to reload tabs easily and quickly by Right-Click tab, Left-Click and the Reload option was selected. NOW, I have to move the mouse down to the Reload option, or press the "R" key on the keyboard. Simple things, yes, but something that is easily annoying if it's added when it's not needed and having to change the way we use the browser. What would of been nicer is that "Pinned" tabs would always be pinned, regardless if that window was the last to be closed or not.

Asked by Korishan 1 year ago

Answered by cor-el 1 year ago

  • Archived

My tabs are too small for me to read.

I tried the Theme Font & Size Changer add-on but it says "because of the new extension system on firefox, most of the functionality is not available anymore." I have… (read more)

I tried the Theme Font & Size Changer add-on but it says "because of the new extension system on firefox, most of the functionality is not available anymore."

I have no idea what that means, but I do know these tabs were not this small awhile ago. And my other older computer's tabs are readable.

I tried the about:config thing and changed it to 2 (layout.css.devPixelsPerPx) but that didn't have any effect.

Is there any help for ppl who can't see so great?

Any help would be greatly appreciated :)

Asked by katreeves 7 months ago

Last reply by cor-el 7 months ago

  • Archived

How to rollback v.89 upgrade. Looks like crap. Lost functionality.

Netflix quit working today. It said my browser version was no longer supported. I updated from v.86 to v.89. It looks like crap. New tab + icon is gone. "tab bar" is not … (read more)

Netflix quit working today. It said my browser version was no longer supported. I updated from v.86 to v.89. It looks like crap. New tab + icon is gone. "tab bar" is not transparent or dark mode. And guess what: Netflix still doesn't work. That's probably their problem but now I have no Netflix, weird crap on the whatever bar, add-on icons are gone, and this big gaudy tab bar.

How do I rollback to a previous version? I'd rather not have excuses or sales pitches as to why 89 is better from the newer-is-better crowd. For me 89 is NOT better.

So, how do I rollback to a previous version?

Asked by dammitdanvr 1 year ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Bookmarks toolbar has gone blank

I changed one of my settings with the bookmarks, and now the the bookmarks toolbar does not show any bookmarks. But when I go to manage bookmarks (Ctrl-Shift-O), it clear… (read more)

I changed one of my settings with the bookmarks, and now the the bookmarks toolbar does not show any bookmarks. But when I go to manage bookmarks (Ctrl-Shift-O), it clearly shows my bookmarks under Bookmarks Toolbar.

I have searched multiple solutions around here and none of them work. I have tried everything I know to get the bookmarks in the toolbar to how again. How do I do it?

Asked by dolphin_phone 1 year ago

Last reply by MJ 7 months ago

  • Archived

Can't add exception for Enhanced Tracking Protection

I can't add a website to Enhanced Tracking Protection exceptions. I need to add a website to see if that fixing it not loading properly. Adding exceptions for Cookies and… (read more)

I can't add a website to Enhanced Tracking Protection exceptions. I need to add a website to see if that fixing it not loading properly.

Adding exceptions for Cookies and Site Data is working well. So this is just an oversight. Can we please have this fixed in the version? Should be easy as pie.

Please note: I cannot visit that website to get to its "shield" icon. I *have* to add this website manually to the exceptions list. But this is also an issue of principle: if there's a list that can be removed from, it should also be possible to add to it, whatever list it may be.

Asked by thany 1 year ago

Last reply by kfgoodnight 7 months ago

  • Solved
  • Locked
  • Archived

Oddest thing - asking for a "code scanner on your Firefox app" to complete set-up

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, an… (read more)

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, and my old laptop had been "tweaked" with some Mozilla extensions (?) to address this, and I wanted to get the same on my new laptop. So I opened the application menu - the 3 horizontal bar icon, top right. First thing at the top, it asks me to sign in. Honestly, I don't think I ever did this. So I used one of the many secondary email addresses I use for this type of thing, put in a password, and created an account. Up popped a screen saying, "This Firefox is connected". Then down below, it said, "Sign in to Firefox on another device to complete set-up". Ugh, really? Ok, fire up the old laptop and open up Firefox and sign in using the same email and password. Here's where I get lost - up pops a screen that says, "Connect another device". Then down below it says, "Open the code scanner on your Firefox app and show code when ready." And there's a "Show Code" button down below this. But I'm hesitant to press it, because I don't know what my code scanner is, I don't have a flatbed scanner (if that's what they're talking about), my phone is broken (part of the reason I have a new laptop today), and I don't see any Firefox apps called "code scanner", and nothing in the help community that I can find about code scanning. So what the hell? I can't be the only person who's gone down this rabbit hole...

Asked by cjm999 11 months ago

Answered by cor-el 11 months ago

  • Archived

Since updating to Firefox 89, the icons on my Firefox home page are much smaller.How can I increase their size to be like FF88?

How can I restore my Firefox home page in Firefox 89 to look like it did in Firefox 88; The icons are smaller now, with a lot of wasted white space within the icon. I'm o… (read more)

How can I restore my Firefox home page in Firefox 89 to look like it did in Firefox 88;

The icons are smaller now, with a lot of wasted white space within the icon. I'm older, and need the icons larger.

Asked by April 1 year ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Mewe not loading on Firefox

Mewe won't open on firefox. All I get is a blank page. Have not touched any settings. I don't have this issue on anything else I open on Firefox, nor do this occur on any… (read more)

Mewe won't open on firefox. All I get is a blank page. Have not touched any settings. I don't have this issue on anything else I open on Firefox, nor do this occur on any other browser. Please fix.

Asked by annebeasthre 1 year ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

Web page displays graphics intead of text

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was a… (read more)

I have encountered one web site that has several pages that display as graphics instead of text. I have visited this site before several months ago and the display was accurate then. The first image is how it looks now. The second image is how it looked several months ago. I am running Ubuntu 20.04.2 and Firefox 89.0.2. It's very strange that this is the only page that displays this way. I checked the page in Chromium and it displays correctly in that browser. Is this Firefox or quirky html?

Asked by ska.adley 11 months ago

Answered by ska.adley 11 months ago

  • Solved
  • Archived

Firefox 89 on Linux : use not existing Helvetica font broke lot of website

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it. With Firefox ESR : the font used for github menu or for twitte are "Libera… (read more)

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it.

With Firefox ESR : the font used for github menu or for twitte are "Liberation Sans" But on 89 version , on same computer with same font preferences : it's the unexisting Helvetica : then website are really awful.

How can than happen ? How can i fix this , I really don't need Helvetica, why is this font set ?

I put some screenshot showing the issue and the preferences set.

Thanks you

Asked by Shnoulle 1 year ago

Answered by Shnoulle 1 year ago

  • Archived

How to edit the Firefox Ad Blocker to watch a video that is being Blocked

Hello at Firefox community help, I am wanting to open a website program on our local Australian SBS TV - SBS On- Demand but the site will not open due to the following di… (read more)

Hello at Firefox community help,

I am wanting to open a website program on our local Australian SBS TV - SBS On- Demand but the site will not open due to the following displayed message -

Video Playback Error Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos. Australian Motocross Championship: Wonthaggi - Full replay Sport

The web site program link is - https://www.sbs.com.au/ondemand/video/1876116035922/australian-motocross-championship-wonthaggi-full-replay

Can someone help with the sequence of steps to tell me how to locate the Firefox Ad blocker and edit the Ad blocker details to allow SBS On-Demand to play - https://www.sbs.com.au/ondemand/

I am currently using a Win10 PC

Thanks Grant

Asked by gknight1 1 year ago

Last reply by wrw8n4u 7 months ago

  • Solved
  • Archived

Title bar and tab colour

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active applica… (read more)

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active application windows is blue. This is true even in Thunderbird. Since FF 89, title bar and tabs are something between white and light gray, which is extremely user-un-friendly. FF developer team should return to the previous colour scheme. Yes, I know the circumstances of free software but this is NO excuse to alienate millions of users. Developers that change fully functionable software just, well, just to CHANGE it should consider that they are doing WRONG. Could anyone tell them? I am just user, not developer and I am not willing to learn developer tools like BugZilla just for this simple guiding principle.

Asked by Semilynx 12 months ago

Answered by Semilynx 9 months ago