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Print Preview Error -- an error occured while printing

I have a HP Laser network printer. I can print to it from everything except Firefox, my favorite browser. Anytime I try to printer I get "Print Preview Error -- an error … (read more)

I have a HP Laser network printer. I can print to it from everything except Firefox, my favorite browser.

Anytime I try to printer I get "Print Preview Error -- an error occured while printing".

I can print to a pdf, then print the pdf, but that is terribly awkward.

Is there a setting in Firefox causing a problem?

Larry Morgan

Asked by Larry Firefox 3 weeks ago

Last reply by peter404 4 hours ago

Appearance of my windows / tabs has changed without my permission or download of updates

The appearance of my toolbars and tabs has changed a lot without my permission. How does this happen? It has confused me a lot and is no longer as easy to use, in fact it… (read more)

The appearance of my toolbars and tabs has changed a lot without my permission. How does this happen? It has confused me a lot and is no longer as easy to use, in fact it has become a burden trying to figure out how to navigate each window / tab I have open. Ex: some things that were in my toolbar have disappeared. Also, there used to be a pair of vertical arrows I could click once to zoom in or out. Now it has disappeared and I have to go up to the main FF menu then click View then click Zoom then click one of four menu items. This is nuts and adds several more steps to what used to be one simple step. WHY???? I have not downloaded any new recent versions of FF and yet all these changes were made anyway without my knowing it or asking for it. How can I get back to my former version that I was happy with?

Asked by SusieB 2 days ago

Last reply by SusieB 17 hours ago

[NOT Solved]Closed main window while Private still worked and lost all tabs/session.

It's really dumb that one can close own Main window without warning that too many tabs are closed or there is another window still running! And that's what happened to me… (read more)

It's really dumb that one can close own Main window without warning that too many tabs are closed or there is another window still running! And that's what happened to me: i had Private window in back, closed Main window thinking that i'm closing browser, and then surprisingly saw Private window is still there. As any ordinary user who already lost tabs in past i panicked and closed the Private window too. Started Firefox once again hoping for restore, but it opened with clear window and obviously there was no "Restore session" button in Menu, as i have "Auto restore" ON in settings.

I started to search for manual way, found descriptions with manual renaming/coping backups from sessionstore-backup folder. Like these= https://support.mozilla.org/de/questions/1275314 https://support.mozilla.org/en-US/questions/1310742 But however i tried to copy and rename - each start Firefox ignores that, clears backup folder and again clear window. Lucky i thought about coping those recover. and previous. files from sessionstore-backup folder after first browser close, so they are safe. And i'm sure my tabs are still there = checked it with https://www.jeffersonscher.com/res/scrounger.html.

So yeah, i have at least some way to get back tabs, but i'm really angry and curious to know WHAT is forbidding me to restore that file after manual rename??!

Asked by rey0n 4 days ago

Last reply by rey0n 4 days ago

  • Solved

What FF setting triggers dark mode on websites?

I have two FF profiles. When I open a private window in each profile and go to YouTube, one displays YT in light mode, while the other displays it in dark mode. In both w… (read more)

I have two FF profiles. When I open a private window in each profile and go to YouTube, one displays YT in light mode, while the other displays it in dark mode. In both windows, YT is set to ‘Appearance: Device theme’. Both profiles use FF’s ‘Dark’ theme. The same happens when I go to other websites that utilise ’ prefers-color-scheme’ (e.g. https://dashboard.tugboat.qa).

Since these two profiles display websites in different colour schemes on the same computer, it’s clearly not an OS setting. It therefore must be a setting in FF - one that’s enabled in one profile but disabled in the other. I’d like to know what it is.

I’ve tried comparing about:config in both profiles, searching for things like ‘dark’, ‘theme’, ‘color’, etc. But I can find no differences. Can anyone shed some light (pun intended) on this for me?

Asked by BWPanda 1 month ago

Answered by BWPanda 1 day ago

  • Solved

Cut and paste no longer works with Google Translate on linux

This problem has been around since the latest version of the old version, and has carried across into the new version. Ctrl+A, Ctrl+C and Ctrl+V no longer work with Goog… (read more)

This problem has been around since the latest version of the old version, and has carried across into the new version. Ctrl+A, Ctrl+C and Ctrl+V no longer work with Google Translate on linux. I have tested in other browsers and it they all work fine. Firefox on Windows also works fine, this problem seems specific to linux.

When you press any of the Ctrl combinations it simply deselects everything and moves the cursor to the end of the text. Mouse works, but it's not practical if you are cutting and pasting all day long.

Site: https://translate.google.com Firefox version: 89.0.2 (64-bit) OS: Ubuntu 20.04

Google Translation is critical to my work so my current solution is I no longer use Firefox. I hope that someone knows of a quick fix, or if it's a bug it's easy to fix as I'd hate to permanently move away from Firefox for something like this.

Thanks!

Asked by decaffeinated tea 2 weeks ago

Answered by decaffeinated tea 1 day ago

Primary email is not my account email - can't change it

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that pri… (read more)

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that primary, hoping it would then allow me to add my main email and then swap them. But it still said the main one was already associated (even though it's not shown). I only have two email addresses. I don't want the secondary one to be the primary one. But I can't add it or edit them. Clues?

Asked by janbrownell 1 month ago

Last reply by jack4075 1 day ago

FF90 install doesn't pull customizations from FF89

FF89 told me I needed to download and install FF90, unlike previous updates, which have happened automatically. It said my FF89 data (bookmarks, customizations, etc.) wou… (read more)

FF89 told me I needed to download and install FF90, unlike previous updates, which have happened automatically. It said my FF89 data (bookmarks, customizations, etc.) would be pulled in automatically. Alas, FF90 has not pulled any data from FF89 nor given me any prompts to import from FF89. Any ideas why this happened (or didn't happen, as the case may be)?

Asked by Chocoholics Anonymous 1 day ago

Google Products Failing on Firefox

For about a month, google products on firefox randomly stop working. - I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle unti… (read more)

For about a month, google products on firefox randomly stop working.

- I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle until eventually it goes to network protocol error.

- Google search randomly does not work at all in the url/search bar, and once it doesn't work the tab is useless. Putting in another URL and hitting enter it appears to have loaded but of course nothing has changed.

- I have no extensions installed.

Asked by katherine.ranieri 3 weeks ago

Last reply by cor-el 1 day ago

  • Solved

Firefox opens in tiny window after latest update.

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twi… (read more)

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twice to get a normal viewing screen. Note: I am not referring to "full screen." This began after the last Firefox update. I have cleared the cache, cookies, data, etc. and startup cache and restarted Firefox and the computer. I haven't "Refreshed" Firefox, yet, because I don't want to go through the hassle of putting everything back together if it isn't going to work. How do I get Firefox to open in a "maximized" window?

Asked by Ché McGuire 1 month ago

Answered by FredMcD 1 month ago

Changes in Firefox 89: I hate the new themes—where do I provide feedback?

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes … (read more)

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes for a far worse browsing experience for me. Why would one string of undifferentiated text in a long line of tabs make things any easier? It does not.

I've found a helpful site that allows turning off the new theme, but a commenter advises that that option too will soon be disabled: https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/

Is there an add-on that keeps the "classic" theme? I've googled how to provide feedback. One of those links is dead. What's the best way to make my thoughts known?

People love tech, but the older I get the more I see how it demonstrates a lack of ownership, that nothing is really yours on your devices, that what you're comfortable with is only one weekly update away.

Asked by 777bb 1 month ago

Last reply by jscher2000 2 days ago

Bars, Tabs and Icons

There are no more borders around the tabs except the active one. It is hard to click click fast to change to another tab - special with pinned tabs with some icons blured… (read more)

There are no more borders around the tabs except the active one. It is hard to click click fast to change to another tab - special with pinned tabs with some icons blured with the theme I love. Also the theme-icons got deactivated and there is now the lower bar empty without the tabs. They went up into a new bar higher added. How can I fix that with boardred tabs located downwards and the intuitiv easier clickable icons back?

Asked by stylist_robert 2 months ago

Last reply by atsdon1 2 days ago

Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 1 month ago

Last reply by fidservant 2 days ago

  • Solved
  • Locked

Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 3 months ago

Answered by jscher2000 3 months ago

After 89.0.1 update on Windows, Firefox will not release the audio device, not allowing the computer to sleep.

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs,… (read more)

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs, but after a while of using Firefox on YouTube or whatnot, it will not release the audio device to let Windows put my monitors to sleep even though all playback has ended.

This can clearly be seen by running "powercfg /requests" as an administrator.

With videos playing, as expected Firefox reserves the audio device, as well as an Execution request.

Output: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe non-display request

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

But after you stop playing the video the output becomes: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

You can see the audio device doesn't get released, and the only resolution is to quit and restart Firefox.

This doesn't always happen, but does happen after a while.

Asked by Nabeel Rahimpour 1 month ago

Last reply by Seamus Everywhere 3 days ago

  • Solved

can't sign in to hotmail today

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! p… (read more)

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Asked by karingK 2 months ago

Answered by FredMcD 1 week ago

Closing multiple tabs warning not working in private browsing when more than one firefox window opened

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal wi… (read more)

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal window: not working in private window, all tabs closed without warning two private windows opened: not working in either of the windows two normal windows opened: works fine in either of the windows

reproduced in troubleshoot mode

Asked by dspn 1 month ago

Last reply by dspn 3 days ago