Showing questions tagged: Show all questions

Change back / forward mouse button (Logitech MX Master 3) behaviour from Scroll Mode to back / forward navigation

I use a Logitech MX Master 3 mouse, without any custom Logitech or other mouse software. When I press the mouse's back/forward buttons, instead of navigating back/forward… (read more)

I use a Logitech MX Master 3 mouse, without any custom Logitech or other mouse software. When I press the mouse's back/forward buttons, instead of navigating back/forward, Firefox enter Scroll Mode (more info here). This is the same behaviour as when pressing the middle mouse button. However, I already have the middle mouse button for that! I want the back/forward buttons on the mouse to navigate back/forward. See the attached image for the back and forward buttons I'm referring to: they're directly under the horizontal scroll wheel.

Is there a way for Firefox to register the back/forward button presses as back/forward navigation commands?

Asked by Erik 1 month ago

Last reply by slicebo123 16 hours ago

Graphic artifacts on videos and frequent tab crashes

Hello, I've been getting an error for some time now. Firefox tabs suddenly crash (usually media tabs with video, like Twitch or video conference sites) and I can't seem t… (read more)

Hello,

I've been getting an error for some time now. Firefox tabs suddenly crash (usually media tabs with video, like Twitch or video conference sites) and I can't seem to find a solution. But most importantly, many videos or live streams show graphic artifacts. You can check it in the attached screenshot). I have tried many things to solve it, but none worked. This is what I tried:

  • Changing cables and monitors.
  • Disabling extensions and plugins.
  • Disabling hardware acceleration.
  • Installing Firefox from scratch.
  • Installing an old version.
  • Installing Nightly.
  • Removing the GPU. The issue persisted with a different video card and with integrated graphics. So the GPU is not the issue.
  • Trying using another OS. I thought my Windows install might have been corrupt, but it also happened in Ubuntu.
  • Trying other browsers. I tried Chrome (which resulted in the issue as well) and Edge (which surprisingly did fine, it's my only solution right now).

I would love to keep using Firefox but it's a pain to watch media like this. I don't know if the issue might be from the motherboard or another component. Between the crashes and this I can't use it normally.

I can try providing any details needed to solve the problem. Could you please help me? I don't know what else I can try.

Asked by Orphen 2 months ago

Last reply by Orphen 4 days ago

Push notifications are enabled but still not showing up

The push notifications from allowed sites are enabled in the privacy and security settings, but the little box that's supposed to pop up isn't popping up. I depend on th… (read more)

The push notifications from allowed sites are enabled in the privacy and security settings, but the little box that's supposed to pop up isn't popping up. I depend on these quite a bit on YouTube, so I need them to work. Any ideas on what might be blocking them? If you could give me a list of things to try, I'd be very grateful. Thanks in advance!

Asked by Waterfaery 2 months ago

Last reply by cor-el 5 days ago

Screenshot issue in Firefox 88

Does anyone know if the screenshot issue with Firefox 88 resolved in version 88.1? I had to rollback to a previous version as screenshot wasn't working properly in 88. … (read more)

Does anyone know if the screenshot issue with Firefox 88 resolved in version 88.1? I had to rollback to a previous version as screenshot wasn't working properly in 88.

Asked by brianheckert 1 week ago

Last reply by jscher2000 5 days ago

Word documents open via firefox

When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an iss… (read more)

When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an issue on their side.

I can open the documents via microsoft edge but not fire fox.

I keep getting the same error

Asked by dpetch17 2 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 week ago

Why does FF not have a 'tab to search in the address bar' function like in Chrome?

In Google Chrome, if you fill in the first letters of a website you want to visit, the browser will autocomplete the name and give you the option to press the tab key and… (read more)

In Google Chrome, if you fill in the first letters of a website you want to visit, the browser will autocomplete the name and give you the option to press the tab key and search that website. Why doesn't FF have this function?

I know there is a system with keywords, but this is less efficient I think. You have to set up the keyword and then remember it. I don't think the keyword system itself is bad, but I don't see why there couldn't be a 'tab to search' function with all possible websites, in addition to the keywords system.

Asked by super-anthony 1 week ago

Last reply by arugula 1 week ago

Ad Blockers Slowing Page Loading on Startup

Hi, This is a specific problem whose solution I was unable to find, which is why I am posting here. For quite a long time (I'm not sure when since it has been long enough… (read more)

Hi,

This is a specific problem whose solution I was unable to find, which is why I am posting here. For quite a long time (I'm not sure when since it has been long enough that I have more or less accepted it at this point), I am having an issue with page loading while I have an Ad Blocker installed. It doesn't matter which one it is, as long as I have one installed and enabled, it takes around 3-5 minutes for any page to load when I first start Firefox. This is especially prevalent when I have just started up my computer, compared to if I had used Firefox just a while ago and am opening it again, in which case the duration is shorter, but still around 2-3 minutes.

I have tried multiple ad blockers, such as uBlock Origin, AdBlock, AdBlock Plus and AdNauseam, but I'm facing this issue with all of them. I know it's the ad blocker because whenever I disable it, the pages which were otherwise not loading, load immediately, but with ads. If I enable the ad blocker again, I still have to wait the duration I would otherwise have to, for the page to continue loading or website to continue working.

I would like to know some way around this issue aside from disabling the ad blocker altogether, or a suggestion for a different ad blocker would also be welcome, as long as I can get rid of this issue.

Current Firefox version: 86.0.1 (64-bit)

I've had this issue persistently over several versions over the last couple of years.

Asked by rohitchaoji 2 weeks ago

Last reply by TerryN21 1 week ago

launch of Firefox

Preamble: All program updates are accepted when proposed on any of my 2 PCs, Linux or Firefox and other programs. Situation: Many multiple instances of Firefox are lau… (read more)

Preamble: All program updates are accepted when proposed on any of my 2 PCs, Linux or Firefox and other programs.

Situation:

  • Many multiple instances of Firefox are launched but can't be completed on my old (11 years old) tower PC (Linux based),
  • seems to saturate video card with multiple instances of screens (1 or 2 minutes at most) until it prevents other programs (eg Open office) to run
  • Tower PC works well for other programs (open office) if Firefox in not launched
  • while it works well when Firefox and other programs are launched) on my light PC ASUS (also with Linux) 3 years old.

Do I miss required minimal memory size on hard disk or on RAM, or is this an issue on Firefox, or...?

Can anyone please help and advise? Regards

Asked by bernard.vilain 1 week ago

Certaines pages ne sont pas compatibles ou ne s'affichent pas | Some pages are not compatible or not displayed

Bonjour! (the English version follows) J'ai un exemple de page qui ne fonctionne pas bien et c'est une page du gouvernement fédéral canadien: https://ncc-ccn.gc.ca/. Merc… (read more)

Bonjour! (the English version follows)

J'ai un exemple de page qui ne fonctionne pas bien et c'est une page du gouvernement fédéral canadien: https://ncc-ccn.gc.ca/.

Merci d'aider! --- Hello!

I have an example of a page that does not work well and this is a Canadian federal government page: https://ncc-ccn.gc.ca/.

Thanks for helping!

Guylain Bastien

Guylain Bastien

Asked by Guylain 1 month ago

Last reply by Guylain 2 weeks ago

  • Solved

I can not to play any friv game after update

Hi! I've been using Firefox the last 8 years, and so far I have not had any problems. I have latest version of Mac OS. I used to play Friv flash games at https://www.friv… (read more)

Hi! I've been using Firefox the last 8 years, and so far I have not had any problems. I have latest version of Mac OS. I used to play Friv flash games at https://www.friv.com/, but it has not been updated for a long time, so I started playing at https://www.friv5online.com/, https://www.desura.com/ and https://www.y8games.center/. I don't remember exactly when it started, but definitely after the next update Mozilla and now I can not to play any game! When I go to the page with the game, there is a black background... See attach

Asked by Dmitrii Gar 1 month ago

Answered by cor-el 1 month ago

How can keyboard users stop bookmarks menu auto closing after launching a bookmark in a new tab?

Hello, I am a keyboard user. I am wondering if there is a way to prevent the bookmarks menu from auto-closing after I open a bookmark in a new tab? I have already tried s… (read more)

Hello, I am a keyboard user. I am wondering if there is a way to prevent the bookmarks menu from auto-closing after I open a bookmark in a new tab?

I have already tried setting "browser.bookmarks.openInTabClosesMenu" to FALSE, but this seems to only work for mouse-users, who can then ctrl+click a bookmark and it will open in a new tab while leaving the menu open where it was.

Is there an equivalent setting for keyboard users? So you can press ctrl+enter on a bookmark with similar results? Or perhaps a different key combination other than ctrl+enter, for which the bookmarks menu won't auto-close?

Thanks.

Asked by TechHorse 2 months ago

Last reply by TechHorse 2 weeks ago

What's the impact of no longer having "Allow for session" in Firefox 88?

Seeing the many reported problems with Firefox 88, I decided to wait. I have many websites setup to allow cookies only for the session. I understand that this option was … (read more)

Seeing the many reported problems with Firefox 88, I decided to wait. I have many websites setup to allow cookies only for the session. I understand that this option was disabled for some reason.

What's the implication of this to the websites defined under exceptions as "Allow for session"?

I do not know if it makes a difference, but I am using a Mac. Thanks.

Asked by Sue 2 weeks ago

Cross site cookies and Facebook

All of a sudden I am getting an icon in the Facebook URL re: cross site cookies. When I click on it, it says permission granted. I never approved this. How do I get r… (read more)

All of a sudden I am getting an icon in the Facebook URL re: cross site cookies. When I click on it, it says permission granted. I never approved this. How do I get rid of it please?

Asked by monica211 2 months ago

Last reply by bmbguy 3 weeks ago

  • Solved

stop saving image files as webp

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed i… (read more)

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

Asked by Ethan 2 months ago

Answered by jscher2000 2 months ago

  • Solved

replace the crappy linux home page (using Mint 20.0) and replace it with the traditional firefox homepage

How can I replace the crappy Linux home page (using Mint 20.0) and replace it with the traditional Firefox homepage? Firefox and Mozilla have been no help at all, which I… (read more)

How can I replace the crappy Linux home page (using Mint 20.0) and replace it with the traditional Firefox homepage? Firefox and Mozilla have been no help at all, which I feel is pretty sorry support for their users. They know exactly what the problem is and why it exist.

services.sync.prefs.sync.browser.startup.homepage = true already

Please contact me at jlannex@gmail.com if you have a solution.

Asked by lannex 3 weeks ago

Answered by Sinsang 3 weeks ago

Adblock Plus - is it safe? Why Mozilla doesn't recommended it? I used it in the past some years ago but now I am scary about safety

Dear Community, I would like to download this extension: https://addons.mozilla.org/pl/firefox/addon/adblock-plus/ I would like to know how it works. If I will install th… (read more)

Dear Community,

I would like to download this extension: https://addons.mozilla.org/pl/firefox/addon/adblock-plus/ I would like to know how it works. If I will install this extension my firefox will be check hashsum for the files of this extension automatically? Or maybe public key of the organization/company who created Adblock Plus extension? How it is work? Can you tell me? I hope that people from Mozilla now read this and can answer for my question. This is very important for me.

Next question is to Adblock Plus extension. I can read this information: "This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing" so my question is why Mozilla don't recommended this extension? This extension now use 6,678,297 people so this is huge count. It is possible that this extension is not safe and these people now use malicious software? Why on dedicated website for this extension I can't see company name? Why this company is not verified by Mozilla? So my sugestion for people from Mozilla is to change this and check this extension or maybe add some information on website for this extension.

So I should install this extension? My friend use this on Google Chrome and he recommended me this software but I don't know if this is exatcly the same version. Maybe Chrome has verified Adblock Plus software and this is safe but Mozilla didn't verified this and this can be dangerous software because this can be not exactly the same version?

Next question is to adblocker. Why Mozilla can't make their own software to block all annoying ads and due to fight with malware? Example Opera browser have own buil-in adblocker. Why firefox can't do this? Maybe people from Mozilla should do this? This can be helpful because if this can be happen I will be not install any 3rd party software for firefox anymore and I will be safe. Maybe I can send somehow this suggestion to people from Firefox?

I hope that you can help me.

Yours faithfully, Peter

Asked by Peter 2 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 weeks ago

Firefox can't load some websites but other browsers can in Windows 10 (version 20H2)

Dear Community, I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can… (read more)

Dear Community,

I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can load https://allegro.pl/ but I have problem sometimes with this website: https://allegro.pl/myaccount/newpayments_incoming.php

If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2.


Steps to reproduce:

1) Open new tab and go here: https://allegro.pl/myaccount/newpayments_incoming.php 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4) When website can't load or it's load partly you can see that this stops loading when it try connect to analytics.google.com so I think that it is very strange behavior.

On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox.

Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites.

Actual results:

Sometimes I can't load this website on Windows 10 20H2 64-bit: https://allegro.pl/myaccount/newpayments_incoming.php

When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to analytics.google.com so it is very strange behavior.

This can be not problem only with this website.

Expected results:

I should load this website always: https://allegro.pl/myaccount/newpayments_incoming.php


I hope that you can fix it.

Asked by Peter 2 months ago

Last reply by Peter 3 weeks ago

Shit software

Why is every new Firefox update nothing but a buggy piece of crap? Newest Firefox crashes every 3 attempts to do something, basically unusable. Thanks for the quality pro… (read more)

Why is every new Firefox update nothing but a buggy piece of crap? Newest Firefox crashes every 3 attempts to do something, basically unusable. Thanks for the quality programming.

Asked by kenny71365 3 weeks ago

Last reply by jscher2000 3 weeks ago