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Firefox slows down

I'm running Firefox browser on a Windows 10 computer. My Facebook page reaction time increases over time and when I try to watch a video, it's jerky. Occasionally I see a… (read more)

I'm running Firefox browser on a Windows 10 computer. My Facebook page reaction time increases over time and when I try to watch a video, it's jerky. Occasionally I see a message pop-up that says "A webpage is slowing your computer down what would you like to do?" When I click "stop it" the message disappears but there is no improvement in the operation of the Facebook page. Is there a way that I can find out just which webpage is causing the problem?

Asked by jimbir 6 days ago

Last reply by FredMcD 6 days ago

Restoring profile manager / all old profiles

Have a new pc. On my old PC when i clicked on the FF short cut the profile manager would start with all my FF profiles. I have 8 for various reasons.New PC only opens up … (read more)

Have a new pc. On my old PC when i clicked on the FF short cut the profile manager would start with all my FF profiles. I have 8 for various reasons.New PC only opens up for my profile no profile manager.A geek friend told me once how to go to the file and add a cpl letters on to it to restore all the old profiles and the manager but forgot how.

Asked by cjusticeart 6 days ago

Last reply by FredMcD 6 days ago

Firefox Startup

When I start Firefox it tries to open a MS Word file that is on my desktop. Not sure how it happened but I sure would like to make it stop doing that. Any help would be a… (read more)

When I start Firefox it tries to open a MS Word file that is on my desktop. Not sure how it happened but I sure would like to make it stop doing that. Any help would be appreciated.

Asked by bbbomar 6 days ago

Last reply by FredMcD 6 days ago

  • Solved

Firefox crash report

I've been having too much crashes in Firefox and don't know why. Down below there's a list of these crash reports. Have you any idea of what in the world is happening wit… (read more)

I've been having too much crashes in Firefox and don't know why. Down below there's a list of these crash reports. Have you any idea of what in the world is happening with my Ubuntu's Firefox? Can you help me please?

ID do relatório Data de envio bp-81b37911-2d0c-4c10-afde-a8a4a0200914 14/09/2020 11:26 bp-99298989-f71c-4060-9611-182980200914 14/09/2020 11:26 bp-a825e5c0-828f-4965-9b66-3faa00200914 14/09/2020 11:26 bp-725350be-38c3-4fb7-aacf-84ed20200914 14/09/2020 11:26 bp-2237d737-c616-48a9-93dc-f1ae60200914 14/09/2020 11:21 bp-fc457ae0-3d2b-4e8b-9f41-2f6d30200914 14/09/2020 11:21 bp-260279ae-361c-43d9-8d65-b99770200914 14/09/2020 11:21 bp-b9c68b75-ffd6-4c67-941e-53f2b0200914 14/09/2020 11:21 bp-2198a811-19a5-4851-a82a-450b00200914 14/09/2020 11:21 bp-b842a2a8-752a-47f0-b1d2-5b5390200914 14/09/2020 11:21 bp-5d05d68e-f1eb-4366-b17a-08f000200914 14/09/2020 11:21 bp-be8283ef-4100-421d-bbd5-c5d600200914 14/09/2020 11:21 bp-61ffa927-7dba-4a1a-8f4a-4aa330200914 14/09/2020 11:21 bp-d0b89d51-6a70-4bc1-9ce2-76f950200914 14/09/2020 11:21 bp-470807b7-2c4a-4bb3-b73a-6d7890200914 14/09/2020 11:18 bp-a4ca274c-5a6a-4055-8c6e-f9a650200911 11/09/2020 16:30 bp-6bda95c2-383d-43f8-8bb7-6bd0f0200911 11/09/2020 15:46 bp-1fd09d70-87b1-4d77-99ec-650ca0200911 11/09/2020 15:46 bp-13dc46dd-260c-4a31-9227-bd7b80200911 11/09/2020 15:46 bp-409eb0e0-46f1-4825-b29f-78dc90200911 11/09/2020 15:46 bp-811a3b12-04a4-4707-9ff9-91b010200911 11/09/2020 15:45 bp-e34d2e27-feea-49f4-8d89-f37b80200911 11/09/2020 15:45 bp-75e7959f-1b2c-41df-81c3-732e70200911 11/09/2020 15:45 bp-a5141114-3a74-4bf4-b4e6-ff5d00200911 11/09/2020 15:45 bp-706858cb-b71f-4284-a23c-b76500200911 11/09/2020 15:45 bp-12041924-d7d3-45de-a517-bfea70200911 11/09/2020 15:45 bp-c9b16a14-bf80-4ce1-9d74-e33600200911 11/09/2020 15:45 bp-cbbc589a-c359-4729-9ebf-f70450200911 11/09/2020 15:45 bp-8cbf5e4b-91dc-4440-81de-882130200911 11/09/2020 15:45 bp-0f286795-d753-4fa1-919d-ccc380200911 11/09/2020 15:44 bp-cc0e3e63-3f13-419d-8ffb-7d76d0200911 11/09/2020 15:44 bp-fc4915f5-1a45-4e25-8689-0ddf40200911 11/09/2020 15:44 bp-1483dc91-0603-46d4-8dfa-cb7e30200911 11/09/2020 15:44 bp-5592dee9-c6be-4330-81e4-f23290200911 11/09/2020 15:44 bp-cda8e4da-b815-404c-a119-5b5d20200911 11/09/2020 15:44 bp-bc760a60-83ce-4845-a583-ecfb00200911 11/09/2020 15:44 bp-14b8f876-d558-4c25-8508-581730200911 11/09/2020 15:43 bp-c36a649d-39f5-4d2e-bad0-2873a0200911 11/09/2020 15:43 bp-6d86f628-fffe-47d1-9084-bb07c0200911 11/09/2020 15:43 bp-9cb93e1e-7d42-40c7-844d-545df0200911 11/09/2020 15:43 bp-e68d83ae-56ee-4444-8693-3810f0200911 11/09/2020 15:43 bp-d1bd5c69-c892-4854-8e57-f05400200911 11/09/2020 15:42 bp-524f4357-392a-4cca-bc2b-198330200911 11/09/2020 15:42 bp-446cc55a-420d-4360-a477-739f30200911 11/09/2020 15:42 bp-4148948e-cfe0-4162-99e0-c41370200911 11/09/2020 15:42 bp-af984390-2d48-4210-b57f-9f5a70200911 11/09/2020 15:42 bp-4b91fd0e-b570-4867-8481-9f5570200911 11/09/2020 15:42 bp-1cfbf890-63cc-4e6c-937b-2e3e10200911 11/09/2020 15:41 bp-fa98e358-4fc9-4b03-9232-a20f40200911 11/09/2020 15:41 bp-b29e7203-0815-443d-877a-194810200911 11/09/2020 15:41 bp-8d59a971-3655-4b74-862d-fb7ed0200904 04/09/2020 14:32 bp-11e6f252-6d60-4f84-8a97-823420200904 04/09/2020 13:58 bp-64c8b585-1533-4a61-9e66-445ee0200901 01/09/2020 15:08 bp-389355a9-a716-4518-a813-f2f060200831 31/08/2020 16:15 bp-4bd8defe-3490-44b4-8ff6-2b9b80200830 30/08/2020 19:32 bp-77500b01-7ab3-47a5-a2e9-bfca40200826 26/08/2020 20:07 bp-e739a05e-3931-483e-a5c4-fe72e0200826 26/08/2020 11:29 bp-d60d2633-8b11-4ecb-96ee-aaeef0200824 24/08/2020 16:07 bp-19ba89b0-e1f6-47cf-87af-2de430200822 22/08/2020 14:40 bp-9bb7c4a5-1dc4-48e5-85e6-1a5ff0200814 14/08/2020 13:26 bp-34acecd9-f5f0-412f-bad1-099ce0200813 13/08/2020 18:24 bp-c526fa6e-2129-40f9-a86d-bae600200813 13/08/2020 15:17 bp-af69b8a2-1e76-4d2f-8a73-72d790200813 13/08/2020 15:17 bp-cdb052ea-b9c9-4566-81bf-549680200812 12/08/2020 18:05 bp-0f28999f-8d6a-4468-beea-719be0200811 11/08/2020 20:18 bp-d64ffad3-23e6-439e-a42b-244960200811 11/08/2020 13:36 bp-42180be7-d739-4511-a03a-06b160200806 06/08/2020 15:34 bp-6e2f8fd4-0c8d-4519-9562-b69fe0200804 04/08/2020 16:19 bp-e6f16ab5-5e14-4760-b915-7ecba0200731 31/07/2020 18:09 bp-978eb9b3-883a-4ca0-87b2-e49e30200729 29/07/2020 17:19 bp-f9b8a42d-1aa8-48e7-a669-3dc1e0200729 29/07/2020 17:19 bp-a1dbf43f-97d2-44c0-af56-c87860200729 29/07/2020 17:17 bp-762d0b56-1e0f-473c-80a9-fbf4f0200729 29/07/2020 17:13 bp-2e88b515-46ef-4d83-a100-46e490200729 29/07/2020 15:41 bp-a714605b-9560-414a-b294-35b770200728 28/07/2020 12:54

Asked by ioshua.terner 6 days ago

Answered by ioshua.terner 2 days ago

  • Solved

Google search

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior… (read more)

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior for Firefox. It's annoying to start typing and then realize i'm in the address box typing in the middle of the address. How can I change it?

Asked by meonly 6 days ago

Answered by cor-el 5 days ago

  • Solved

Getting randomly logged out of websites

I have my preferences to set to keep my logged and save cookies, but lately I have been getting logged out of websites I use regularly such as Reddit, GMail, Yahoo. Histo… (read more)

I have my preferences to set to keep my logged and save cookies, but lately I have been getting logged out of websites I use regularly such as Reddit, GMail, Yahoo. History is set to clear when I close my browser because I don't need to be reminded that I searched for random words so I could spell them correctly.

This morning for example, I signed into Reddit because I had gotten signed out since last night. Did my reading. Closed my browser. Came back. Opened Reddit again and was signed out. It doesn't happen every time I close my browser. I may stay signed in for a few days with no issue or, like this morning, I don't stay signed in for very long. I even got a message that I wasn't signed in on tab I opened from another tab.

Is this a bug? Some undocumented feature?

It's not all bad though since it keeps me from constantly checking FB which I use 2FA for and hate going through.

Asked by jgmitchell 6 days ago

Answered by FredMcD 6 days ago

email update

I have had to change my email address and have tried to update after I have logged in under my old email account. This request sends a message to my old email account in… (read more)

I have had to change my email address and have tried to update after I have logged in under my old email account. This request sends a message to my old email account in order to proceed, however I am not able to receive emails on the old account. I have tried to create another account with my new email address however message states I am already signed in. There seems to be no way to sign out. I understand I may receive email responses however I will not be able to access them.

Asked by simon.hey1 6 days ago

  • Solved

Went into safe mode. Lost history, lost passwords, lost logins, lost my addons.

How do I get everything back? Meanwhile - updated from 79.0 - 32-bit (which is wrong - I had 80.0.1 64-bit yesterday) to 80.0.1 (32-bit). WTF is going on? What a mess. Th… (read more)

How do I get everything back?

Meanwhile - updated from 79.0 - 32-bit (which is wrong - I had 80.0.1 64-bit yesterday) to 80.0.1 (32-bit).

WTF is going on?

What a mess.

Thank you.

Asked by CiaoBella1 6 days ago

Answered by CiaoBella1 6 days ago

Firefox 80.10.1 on WIN 10 cannot be used as default browser because it is not included in the list of browsers proposed by the selection procedure

Firefox 80.10.1 on WIN 10 cannot be used as default browser because it is not included in the list of browsers proposed by the selection procedure of choice del browser … (read more)

Firefox 80.10.1 on WIN 10 cannot be used as default browser because it is not included in the list of browsers proposed by the selection procedure of choice del browser

Asked by mimmoursini8 6 days ago

Last reply by Wesley Branton 6 days ago

  • Solved

A button on a certian site does not respond since the site upgraded to https

Hello, MAC OSX. Firefox 80.0.1 Site is : https://meteofrance.com There is a button "Ajouter une ville". It is supposed to scroll down an input field. Worked until one wee… (read more)

Hello, MAC OSX. Firefox 80.0.1

Site is : https://meteofrance.com There is a button "Ajouter une ville". It is supposed to scroll down an input field. Worked until one week ago, does no longer work. Works on all browsers, safe FIREFOX.

Site manager says one week ago they upgraded to https. This + some configuration of Firefox on my Mac is the cause of the button not working. They say.

I have no idea where to start looking for (checked TLS level though, it is max 4 min 3).

Does someone have an idea.

Thanks very much.

Asked by Nuno Ferreira 6 days ago

Answered by Nuno Ferreira 6 days ago

Links won't open in Firefox

Links from other programs and Windows Explorer "Open With Firefox" won't open in Firefox! What settings do I have to change to get Firefox to work properly? I am using F… (read more)

Links from other programs and Windows Explorer "Open With Firefox" won't open in Firefox! What settings do I have to change to get Firefox to work properly? I am using Firefox 80.0.1 on Windows 10 Pro Version 2004 Build 19041.450

Any comment will be appreciated Pierre

Asked by pdophoto 6 days ago

Last reply by pdophoto 5 days ago

  • Solved

Pop-up message: "this page is asking you to confirm that you want to leave - data you have entered may not be saved"

It happens often: I am typing into a text input form on a website, and the pop-up (see attachment) appears for no apparent reason. In other words, I did not deliberately … (read more)

It happens often: I am typing into a text input form on a website, and the pop-up (see attachment) appears for no apparent reason. In other words, I did not deliberately try to abandon my text entries, but for some reason the browser believes I have. Perhaps this is down to the overuse of shortcuts and touchpad "gestures" in my Macbook? I don't know why it happens, but it does. My question only concerns what happens AFTER the pop-up appears.

The pop-up has two buttons: "Stay on page", and the DEFAULT "Leave Page".

I have lost hours of work (text entry) because the DEFAULT is to "Leave Page". Again, this may be "physically" due to the twitchy Apple products I use, but it could be avoided if the DEFAULT were set to "Stay on page".

That is my first question: How do I change the DEFAULT to "Stay on page"?

I am told that this pop-up is the product of JavaScript running in my browser. That's all well and good, but it's not clear to me whose script this is.

My second question: What is the SOURCE of the JavaScript producing the pop-up; i.e. is this sourced by Mozilla, or is it sourced by the website creators?

Asked by tmp003 6 days ago

Answered by jscher2000 6 days ago

  • Solved

"Firefox Color" extension cannot be imported

Installed "Firefox Color" from Mozilla, selected a predefined theme, made some changes and saved it for backup. After refreshing Firefox, I tried opening this .xpi file b… (read more)

Installed "Firefox Color" from Mozilla, selected a predefined theme, made some changes and saved it for backup. After refreshing Firefox, I tried opening this .xpi file but Firefox rejects it as being corrupt. I tried this process several times. What am I doing wrong?

Asked by ineuw 6 days ago

Answered by cor-el 1 day ago

Firefox constant crashes

May I have someone take a look at these crashes I have from firefox lately? bp-5c9138e9-7ec2-46f1-99b5-e55270200914 9/14/2020, 11:12 AM View bp-34f3c52d-f601-4252-85f2… (read more)

May I have someone take a look at these crashes I have from firefox lately?

bp-5c9138e9-7ec2-46f1-99b5-e55270200914 9/14/2020, 11:12 AM View bp-34f3c52d-f601-4252-85f2-fb0ee0200914 9/14/2020, 11:12 AM View bp-4e82da0a-b6be-4a95-a265-debfb0200914 9/14/2020, 11:12 AM View


Thank you

Asked by tginney9 6 days ago

Last reply by FredMcD 6 days ago

Google search requires verification every time I use it.

This is driving me nuts. All of a sudden, I can't search for anything using Google without being asked for verification. You might well have seen this page before: 'I'm n… (read more)

This is driving me nuts. All of a sudden, I can't search for anything using Google without being asked for verification. You might well have seen this page before:

'I'm not a robot' check box

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?'

Which leads to the inevitable Select All Images With Traffic Lights etc pop ups. This is ONLY happening on Firefox, Chrome allows me to search on Google and Chrome is what I'll be using from now on if this doesn't get fixed.

Asked by tom_donnelly 6 days ago

Last reply by tom_donnelly 5 days ago

  • Solved

Unwanted URL starting with Firefox startup

I am not sure what topic would describe this issue. My Firefox started opening a suspected Phishing site by Malwarebytes each time I start Firefox. - my home page is not … (read more)

I am not sure what topic would describe this issue. My Firefox started opening a suspected Phishing site by Malwarebytes each time I start Firefox.

- my home page is not modified.
- I turned off all extension and it still continues.
- I checked synced sites this url is not there
- I checked Windows Scheduler for this event and it is not there

The site is 'www.windowsphoneinfo.com'

I am looking for advice.

Asked by FrankSz 6 days ago

Answered by cor-el 6 days ago

  • Solved

Location access not working.

I am unable to use location access in my mac firefox browser. When using the Met office uk for example I get this message each time. Sorry. We could not get your positio… (read more)

I am unable to use location access in my mac firefox browser. When using the Met office uk for example I get this message each time. Sorry. We could not get your position because your web browser or device did not give permission to use your location. I have looked at the preference settings and the met office is allowed.

Asked by Alasdair 6 days ago

Answered by cor-el 6 days ago

How to set a local file as the new tab

I want to use a local html file as my new tab page. Currently there is no easy way to do this as far as I can tell. Firefox at some point has removed the in-built option … (read more)

I want to use a local html file as my new tab page. Currently there is no easy way to do this as far as I can tell.

Firefox at some point has removed the in-built option to set the new tab as a local file. Setting the home page as a local file is possible. But setting the new tab as either home (note, not 'Firefox Home') or explicitly the local file is not an option (see attached image).

Previous forum posts point toward New Tab Override extension. However, in recent releases, add-ons cannot offer a work around as Firefox no longer allows add-ons to access local files. In the image attached, New Tab Override extension shows that it cannot use a local file as the new tab. It can however take a file and store it somewhere it has control over. This means every time I edit the local file, I need to manually re-upload this to the extension in each instance of Firefox. It is no longer a good option.

I am sure I used this feature not too long ago and it feels like a very simple thing. I am sure I must have missed some setting or option. Any help achieving this would be greatly appreciated.

Asked by James 6 days ago

Last reply by James 5 days ago