Showing questions tagged: Show all questions
  • Solved

Menu issues with a site in FF but not in Safari

I use a site for business which has a static menu across the top of the page which for a long time has worked just fine. Now since the last update in FF, the menu is no l… (read more)

I use a site for business which has a static menu across the top of the page which for a long time has worked just fine. Now since the last update in FF, the menu is no longer there, but a square button appears on the right. When clicked a page opens in the same tab and it has the missing menu items there. However when you move your mouse to click on the one I want, any menu item your mouse crosses automatically opens which takes you away from the menu page. Frustrating to say the least. What do I need to do to get the original menu back where it belongs? Keep in mind the site works fine as before. This problem happened with the last FF update.

Asked by myoffice1 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 2 months ago

Answered by cor-el 2 months ago

Search for specific bookmark

Dear Firefox Support team, I've a quick question that I hope you could clarify. As I start to have many bookmarks, divided in different "areas", is there any simple way t… (read more)

Dear Firefox Support team, I've a quick question that I hope you could clarify. As I start to have many bookmarks, divided in different "areas", is there any simple way to search for a specific bookmark based on the name of the bookmark? Thanks! BR,

 Pedro

Asked by cruzpnc 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Solved

firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (read more)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by maher.souilah 3 months ago

Answered by maher.souilah 2 weeks ago

  • Solved

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 3 months ago

Answered by Col 3 months ago

  • Solved

Firefox 78 and the webp file extension for images. How do I disable webp?

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop ser… (read more)

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop serving me webp images when it is optional. I understand there are websites that ONLY display webp format images, but I am also aware that jpg and png files exist on many of these websites as well. I do not want to disable the ability to display webp in the browser, but I want to turn off whatever option is currently turned on.

I'd like to go back to being able to right click, Save Image As > and end up saving a png or jpg. There have been several websites over the last few weeks that I have visited, and even if the image in the URL is named jpg or png, Firefox tries to save it as a webp. This is complicating my image saving process. I am using the Add-on named "Save webP as PNG or JPEG" which works, but slows down my saving process considerably. The Add-on does not remember the last folder I saved an image to, and adds several additional clicks to what used to be a simple process.

Is there a way in about:config to prevent Firefox from putting webp as the default file format in the Save Image As dialog box?

Suggesting that I use Internet Explorer or Edge is crazy. I'm not changing browsers.

You can demo this annoyance by trying to save this image, which is obviously supposed to be a jpg: https://media.entertainmentearth.com/assets/images/7c23e8c9a6014c57aa8f5d3e281b3834lg.jpg

Asked by brandon9 3 months ago

Answered by jscher2000 3 months ago

Moving close multiple tabs commands back to main list

Hello, After upgrading from FF esr 68, i found what close multiple tabs commands are moved one way 1-level deeper in the menu (why...?) How to move them back? Kind regard… (read more)

Hello, After upgrading from FF esr 68, i found what close multiple tabs commands are moved one way 1-level deeper in the menu (why...?) How to move them back? Kind regards.

Asked by any_mail 2 weeks ago

Missing favicons

Some sites are missing favicons making the toolbar useless if I have to use text to identify them. I quit using FF because of this about a year ago as all the solutions o… (read more)

Some sites are missing favicons making the toolbar useless if I have to use text to identify them. I quit using FF because of this about a year ago as all the solutions on here did not work. Seems as though FF could fix this internally as it is not a problem on Chrome, IE, Edge or any other browser I have used. Why can't FF fix what seems to be very simple problem? Came back and it is still a problem. Again all the listed fixes that I have to initiate, have not worked. Why can't FF fix this through an update. I am not the only one who has this issue and it is exclusively a FF problem. Not a computer expert but this seems to be a VERY easy fix via updates especially since it has been an issue for literally years. Don't want to go back to Chrome as I like all that FF stands for, but... Thanks for reading

Asked by mwagner13 2 months ago

Last reply by PSL-MN 2 weeks ago

  • Solved

Firefox 78.0.1 does not remove closed pages from memory - lags and high RAM usage

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit cons… (read more)

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

Asked by Piterk 3 months ago

Answered by Piterk 2 weeks ago

Firefox 78.3.0 esr bookmarks toolbar not working

firefox went from version 68.1.1 esr to version version 78.3.0 esr and now the bookmarks toolbar is not working, I cannot add to it, and it shows only 4 websites out of 5… (read more)

firefox went from version 68.1.1 esr to version version 78.3.0 esr and now the bookmarks toolbar is not working, I cannot add to it, and it shows only 4 websites out of 50 plus websites. I do not like sidebars. This is the horizontal toolbar. Help please to get it working again.

Asked by grkr 3 weeks ago

Last reply by cor-el 2 weeks ago

Addon's panel (bar)

Hi. I want to know how to return the add-ons to the panel. The browsers are the same, the latest version, the list of additions is the same, the operating systems are Win… (read more)

Hi. I want to know how to return the add-ons to the panel. The browsers are the same, the latest version, the list of additions is the same, the operating systems are Windows/Debian/Lunux Mint (Ubuntu).

Resetting customize has not changed anything.

Asked by chronos_78 2 weeks ago

Firefox is blocking nytimes.com coronavirus map

Firefox blocks a lot of elements on different websites and seems to have problems with maps but one thing at a time. Firefox 81.0.1 is blocking the coronvirus maps on th… (read more)

Firefox blocks a lot of elements on different websites and seems to have problems with maps but one thing at a time. Firefox 81.0.1 is blocking the coronvirus maps on the nytimes.com website; the world map, usa map and state maps (all on separate webpages. I tried disabling Enhanced Protection and disabling add-ons and starting in Safe Mode. Still blocks the maps. Anyone know why or could explain how to troubleshoot it - I've read Firefox help articles on mixed content blocking and others, none of the suggestions seem to work.

Asked by douglas_sherman 2 weeks ago

Firefox external dictionaries broken

It used to be that you could drop dictionaries in $INSTALLDIR/dictionaries and they would be used. As of Firefox 62, Mozilla started putting the default dictionary in om… (read more)

It used to be that you could drop dictionaries in $INSTALLDIR/dictionaries and they would be used. As of Firefox 62, Mozilla started putting the default dictionary in omni.ja and sometime later started ignoring the $INSTALLDIR/dictionaries directory.

But, supposedly, we can still point to external dictionaries by either setting the $DICPATH environment variable to point to a directory that contains a hunspell dictionary (en-US.aff en-US.dic) set and it would be seen and used by Firefox. OR we can set the spellchecker.dictionary_path preference.

I am running vanilla Firefox 78.3.0 ESR under Linux and neither of the above options is working (also not working in Firefox 68ESR). I have a customized medical dictionary that I have used for many years under older versions of Firefox that I now cannot use. I am hoping someone might have some idea what is going on. Is this option now broken? And I using it wrong?

$ ls /opt/dictionary en-US.aff en-US.dic $ export DICPATH="/opt/dictionary" $ firefox

I then check for a word that I know is only in the /opt/dictionary file (in this case, "algin") and it is still showing it as misspelled, so it is not using the external dictionary I defined. I tried also adding export DICTIONARY="en-US" before launching and that didn't help.

Previous research: https://bugzilla.mozilla.org/show_bug.cgi?id=1475284 https://bugzilla.mozilla.org/show_bug.cgi?id=1310835 https://bugzilla.mozilla.org/show_bug.cgi?id=1587101 https://support.mozilla.org/bm/questions/1261345 https://dxr.mozilla.org/mozilla-release/source/extensions/spellcheck/hunspell/glue/mozHunspell.cpp

Thanks

Asked by crxssi 2 weeks ago

  • Solved

Having Trouble Loading eBay on Firefox since July or August

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it … (read more)

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it is not as good. I don't want to download an install Google Chrome. Any help would be greatly appreciated. Thanks!

Asked by jcg8874 3 weeks ago

Answered by Wesley Branton 3 weeks ago

Firefox download location error

I have been facing this problem for quite sometimes. I have set the download location of Firefox browser to the Download folder of my laptop /home/inferni/Downloads. But … (read more)

I have been facing this problem for quite sometimes. I have set the download location of Firefox browser to the Download folder of my laptop /home/inferni/Downloads. But sometimes when I download any file the file gets downloaded to a different location of my laptop /tmp/mozilla_inferni0/<filename> . This gets really annoying when I have to work on the file and it is nowhere to be found in the download location of my laptop and then I have to open the browser and track the file via the download section.

I tried to reset the download location and even reinstalled the browser but of no use. Earlier I used to work on ubuntu 18.04 LTS and then I switched to Fedora 32 but still the problem persists.

Thank you!

Asked by Solomon 3 weeks ago

Last reply by Wesley Branton 3 weeks ago

Disable 'open all in tabs' command?

I finally figured out why Firefox kept warning me about opening too many tabs at once: this command is the first option on the pop up menu when I click and hold a moment… (read more)

I finally figured out why Firefox kept warning me about opening too many tabs at once: this command is the first option on the pop up menu when I click and hold a moment too long on a folder that is part of my bookmarks toolbar (some of these have dozens of bookmarks)

'Open all in tabs'

this is on my Windows 10 PC using Firefox beta.

Is this a command I can hide/delete/inactivate? I'm quite certain I've never wanted to do this and probably will never want to do it, and now on a machine where I use a mouse with right click it is disturbingly easy to click this accidentally. I want to disable the command entirely.

I did check about:config and saw nothing obviously relevant.

Asked by Foxfree99 3 weeks ago

  • Solved

userChrome.css to disable blue highlight marker on active tab

I am using tab-on-bottom code in userChrome.css that I got from the web. 1. There is a highlight feature of the tabs. A mouse-over will do a subtle enhancement of the top… (read more)

I am using tab-on-bottom code in userChrome.css that I got from the web.

1. There is a highlight feature of the tabs. A mouse-over will do a subtle enhancement of the top portion of the line delineating of the tab. 2. The active tab has a blue bar at the top portion of the line delineating the tab.

I want both to go away. I have code to highlight the background color of the active tab and need no other highlight function.

The userChrome.css is below.

Thanks, Gert

/* TABS: bottom - Firefox 65 and newer; should for now work with XUL @namespace */


  1. TabsToolbar {
 -moz-box-ordinal-group: 1000 !important;
 display: block !important;
 position: absolute !important;
 bottom: 0 !important;
 width: 100vw !important;

}

  1. tabbrowser-tabs {
 width: 100vw !important;

}

  • |*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
 padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*adjust*/

}

/* position Tab bar with Menu bar and Title bar hidden for Firefox 65-73 - omit in Firefox Nightly */

  • |*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"])
  1. toolbar-menubar[autohide="true"] ~ #xTabsToolbar{
 bottom: var(--tab-min-height) !important;
 padding-top: calc(var(--tab-min-height) - 0px) !important; /*adjust*/

}

/* TABS: height */

  • |*:root {
 --tab-toolbar-navbar-overlap: 0px !important;
 --tab-min-height: 30px !important; /*adjust to set height or omit to use density*/
 --tab-min-width:  80px !important; /*adjust to set width or omit to use default*/

}

  1. TabsToolbar {
 height: var(--tab-min-height) !important;
 margin-bottom: -0px !important; /*adjust*/
 background-color: #F5F6F7 !important;

}


/* caption buttons - hide */

  • |*:root[tabsintitlebar]:not([inFullscreen="true"])
#toolbar-menubar[autohide="true"] ~ #TabsToolbar
.titlebar-buttonbox-container {display: none !important;}

/* Change Color of active tab */ .tab-background[selected="true"] {

   background-color: #A8FFAD !important;
   background-image: none !important;

}

/* Rounded corners on tabs firefox 58 */ /* http://forums.mozillazine.org/viewtopic.php?f=38&t=3037688# */ .tabbrowser-tab::after, .tabbrowser-tab::before {

  border-left: none !important;

} .tab-background {

 border-radius: 6px 6px 6px 6px !important;
 border-image: none !important;
 border-left: 1px solid !important;
 border-right: 1px solid !important;
 border-top: 1px solid !important;
 border-width: 1px !important;
 border-color: #000080 !important;
 background-attachment: none!important;
 background-color: #DAD7D0 !important;
 background-image: none !important;

}

/* Menu bar (File Edit View) height and background color */

  1. toolbar-menubar, #menubar-items, #main-menubar {
 height: 30px !important;
 background-color: #DAD7D0 !important;
 background-image: none !important;
 font-size: 14px !important;

}

/* Menu bar (File Edit View) text color */ .menubar-text, .tabbrowser-tab:not([selected="true"]) tab-label {

 color: #080808 !important;

}

/* Use Normal top and bottom padding for Compact */

  1. PlacesToolbarItems .bookmark-item {
 padding-top: 10px !important;
 padding-bottom: 6px !important;

}

Asked by drgert1 3 weeks ago

Answered by jscher2000 3 weeks ago

Blocking media autoplay

Hello. I would like to block all media from autoplaying in firefox. In my web searches, I'm constanly finding things like " Up until version X.XX you could do this, but… (read more)

Hello. I would like to block all media from autoplaying in firefox. In my web searches, I'm constanly finding things like " Up until version X.XX you could do this, but they changed it and it doesn't work anymore." My question is, Why can't you put a workin set of media blocking tools in, AND THEN LEAVE THEM ALONE ??????

Why doe it ALWAYS have to be "They CHANGED IT AND IT DOESN'T WORK ANYMORE ?????

GRRRRRR !!!!! Regards

Asked by the0kcorral 3 weeks ago

Last reply by cor-el 3 weeks ago

"Tab Crash reporter"

I can no longer access my administrative account with the schedule website Punchpass. I was logged in and actively working on the website a few days ago and all of a sudd… (read more)

I can no longer access my administrative account with the schedule website Punchpass. I was logged in and actively working on the website a few days ago and all of a sudden I got a "Tab crash reporter" notification and I can no longer access the website in Firefox. I have no problems with the website in Safari. Firefox says it is up to date. I am working on an older MacBook Pro, which is running OS X El Capitan 10.11.6 and I do sometimes have problems because of this. Is there a way to fix the problem? The support people with Punchpass were unable to offer an advice other than making sure Firefox is up to date. Attached is a screenshot of the error message.

Thanks

Asked by margarethalpern 3 weeks ago